A period of work ended before you knew it. Looking back on my past work, I feel very fulfilled and gained a lot. Should I write a work summary record? I believe many friends don't know how to write a work summary. The following is a sample essay (generally 6 articles) that I compiled for you, summarizing the personal annual work of the Quality Department in 20021year. Welcome to read the collection.
The personal annual work summary of the Quality Department (1) passed quickly, and in a blink of an eye, more than half of 20XX years have passed. Looking back on the past six months, I embarked on the post of finished product inspection. Although there is no vigorous achievement, it has experienced extraordinary experiences. I am very grateful to the company for giving me a platform for growth, so that I can learn more at work and know that I have many shortcomings. The support and care of my superiors and the support and help of my colleagues have made me feel the warmth of Fatai Company everywhere. Here, I would like to express my heartfelt thanks to the leaders and all my colleagues of the company. With your help, my work can be more handy, and because of your efforts, the development of the company can be further improved.
With the correct leadership and assistance of the company leaders and department managers, the quality work focuses on the company's quality policy, purpose and objectives, and closely focuses on the key points, and mainly carries out the following work:
First, the work is detailed, and the quality responsibility of each product line goes to people, so as to improve the sense of responsibility of inspectors.
Second, do a good job of finished product inspection in strict accordance with the factory inspection rules, and cooperate with the production department to improve the quality of abnormal products.
Third, do a good job in coordination and communication with relevant departments, cooperate with the workshop to do a good job in quality, issue a quality information feedback form in time for bad situations, and notify the person in charge on duty to adjust and track and verify in time until the problem is finally solved. Earnestly do a good job of quality information and return statistics fed back by customers, and do a good job of quality monthly report once a month.
Fourth, there are still many factors that cause quality accidents, mainly because the consciousness of department personnel is not high, which leads to the failure to be subtle in the relevant operation process; The randomness of personal behavior causes hidden quality problems; Aging equipment and unstable raw materials also affect product quality.
Focus of work in the second half of 20XX:
First, do a good job in evaluating and tracking the quality of raw materials. The key parts should not only ensure that the incoming materials are qualified, but also do a good job of quality tracking in the process, and learn rich return lessons to prevent recurrence.
Second, cooperate with the production technology department to do a good job in customer development and sample quality data follow-up, ensure the delivery of the first sample is qualified, and shorten the sample delivery cycle.
Third, strengthen team building, improve the comprehensive quality of inspectors through education and training of relevant knowledge and operational skills, early meeting supervision, customer complaint analysis, etc., constantly optimize personnel, and build a team with rich work experience and high work enthusiasm.
Fourthly, establish a more comprehensive quality inspection process and operation requirements, and bring the process quality into the control range, so as to ensure the product quality in the process.
As the head of the quality assurance department, I feel great pressure and responsibility. Quality is the life of an enterprise. If you want to lead a good team, you need to be familiar with the process and be responsible for the specific work and business. First of all, you should set an example, so as to ensure that everyone can take the initiative to undertake the work under the condition of tight personnel.
The personal annual work summary of the quality department passed by quickly, and the 20xx year ended in a blink of an eye. I would like to take this opportunity to wish the company leaders and all colleagues a happy New Year! You did a good job.
Looking back on the past year, as a supervisor, although there is no vigorous achievement, it has experienced extraordinary tests and tempering. I am very grateful to the company for giving me a platform for growth, so that I can learn more at work and know that I have many shortcomings. The support and care of my superiors and the support and help of my colleagues have made me feel the warmth of Chi Zhihui Company everywhere. Here, I would like to express my heartfelt thanks to the leaders and all my colleagues of the company. With your help, my work can be more handy, and with your efforts, the company's development can be further improved.
With the correct leadership and assistance of the company leaders and department managers, the quality work focuses on the company's quality policy, purpose and objectives, and closely focuses on the key points, and mainly carries out the following work:
First, the work is detailed, and the quality responsibility of each machine is assigned to people, which improves the inspector's sense of responsibility.
First, do a good job in the inspection of raw materials in strict accordance with the incoming inspection regulations, and cooperate with the purchasing department to evaluate and track the quality of raw materials of suppliers. Inspect and test the raw materials in time, and return them if they do not meet the requirements, and issue the Notice of Poor Improvement of Raw Materials. At the same time, suppliers are required to improve the quality and meet the supply requirements of our company.
Second, do a good job in coordination and communication with relevant departments, cooperate with the workshop to do a good job in quality, issue a quality information feedback form in time for bad situations, and notify the person in charge on duty to adjust and track and verify in time until the problem is finally solved. Earnestly do a good job of quality information and return statistics fed back by customers, and do a good job of quality monthly report once a month.
Thirdly, a more perfect quality inspection process and operation requirements have been established, and two on-line inspectors and advanced outside diameter inspection equipment have been added to bring the process quality into the control range, thus ensuring the product quality in the process.
Fourth, strengthen team building, improve the comprehensive quality of inspectors through education and training of relevant knowledge and operational skills, early meeting supervision, customer complaint analysis, etc., constantly optimize personnel, and build a team with rich work experience and high work enthusiasm.
5. There are many factors that lead to quality accidents, mainly because the consciousness of the department personnel is not high, which leads to the subtlety in the relevant operation process; The randomness of personal behavior causes hidden quality problems; Aging equipment and unstable raw materials also affect product quality.
As the head of the quality department, I feel great pressure and responsibility. Quality is the life of an enterprise. If you want to lead a good team, you need to be familiar with the process and be responsible for the specific work and business. First of all, you should set an example, so as to ensure that everyone can take the initiative to undertake the work under the condition of tight personnel.
20xx work focus:
First, do a good job in evaluating and tracking the quality of raw materials. Copper bars should not only ensure the qualified incoming materials, but also do a good job of quality tracking in the process, draw rich lessons from returning goods and prevent recurrence.
Second, cooperate with the production technology department to do a good job in customer development and sample quality data follow-up, ensure the delivery of the first sample is qualified, and shorten the sample delivery cycle.
Vision: I hope that all departments will seriously study and implement the ISO quality management system in 20xx, so that all employees can participate in the quality of the production process, so that "whoever makes mistakes will be investigated", thus improving product quality and enterprise market competitiveness.
Three years have passed since the personal annual work summary of the quality department, and it will cross the threshold of one year in a blink of an eye. I would like to take this opportunity to wish the company leaders and all colleagues a happy New Year! You did a good job. Happy family!
Looking back on the past year, I came into contact with a new job again. Although I didn't make great achievements, I experienced an extraordinary test and temper. I am very grateful to the company for giving me another platform for growth, so that I can learn more at work and know that I have many shortcomings. The support and care of my superiors and the support and help of my colleagues have made me feel the warmth of Xundao Company everywhere. Here, I would like to express my heartfelt thanks to the leaders and all my colleagues of the company. With your help, I can be more handy in my work, and with your efforts, the development of the company can be further improved.
In the coming year, with the correct leadership and assistance of the company leaders and department managers, the quality assurance work will focus on the company's quality policy, purpose and benefit objectives, and closely focus on the key points.
Mainly carry out the following work:
First, do a good job in the inspection of the company's purchased materials in strict accordance with the incoming inspection regulations, and cooperate with the purchasing department to evaluate and track the suppliers. Inspect and test the purchased materials in time, return them if they are found unqualified, and issue a report on the handling of abnormal incoming materials. At the same time, the supplier is required to put forward improvement measures and evaluate whether the supplier meets our supply requirements.
Second, do a good job of coordination and communication with relevant departments, cooperate with the workshop to do a good job of quality inspection, and convene relevant departments and personnel or set up a project to analyze and review the bad situation or make improvement measures and follow-up verification through weekly quality meetings until the problem is finally solved;
Third, establish a more perfect quality inspection process and operation requirements, increase advanced product testing equipment, continuously optimize and upgrade products, and at the same time start the function of the laboratory to conduct type tests on some products before shipment to ensure product quality and meet the needs of the market and customers;
Fourth, re-examine the operation of the company's ISO system documents, revise and change the version of the documents that can't meet the company's development requirements, especially the improvement and formulation of program documents, operation documents, operating procedures and record forms, so as to achieve consistency in speaking, doing and writing and meet the system requirements;
Five, strengthen team building, through the education and training of relevant knowledge and operational skills, morning and evening publicity, thematic analysis and discussion, improve the comprehensive quality level of operators, constantly optimize personnel, and build a team with comprehensive business and high work enthusiasm. As managers, we should give full play to their subjective initiative and work enthusiasm, improve the overall quality of the team, and establish a new image of pioneering, innovative, pragmatic and efficient departments.
6. There are many factors that lead to quality accidents, mainly due to the serious lack of consciousness of department personnel and personal cognitive ability, which leads to the failure to be subtle in the relevant operation process; The randomness of personal behavior causes hidden quality problems; Aging equipment and unstable raw materials also affect product quality.
As the head of the quality assurance department, I feel great pressure and responsibility. Quality is the life of an enterprise. I fully realize that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business and be responsible for the specific work and business. First of all, you should set an example, so as to ensure that everyone can take the initiative to undertake the work under the condition of tight personnel. The new year, new challenges, new thinking, new ideas and new models should be constantly updated and keep pace with the times. The financial storm is a crisis as well as an opportunity. Besides management optimization, equipment optimization and method optimization, people should also optimize the development of enterprises. As Yang Zong said, people want to make progress, except study or study, so the premise of personnel optimization must be to improve their comprehensive quality through continuous learning, practice and accumulation of experience, so as to keep up with the development of society and enterprises.
So the point of 20xx:
1. In addition to the normal daily work, this work is the education and training of personnel. To this end, our department has formulated an annual education and training plan, and implemented the training in a targeted manner, so that each operator can master more knowledge and operational skills, achieve multi-function in one post, and be able to independently complete various tasks in practical work;
2. Operate in strict accordance with the requirements of ISO terms, and coordinate and supervise the production site;
3. It is suggested that the company set up a sample confirmation team to be responsible for the design, inspection, test and experiment of key raw materials and samples for the company to develop new products, and the technical department, quality control department and purchasing department assign relevant personnel to verify the adequacy, applicability, reliability and rationality of the products part-time;
4. Respond to the company's requirements, actively promote the performance appraisal management system, and conduct effective performance appraisal for relevant personnel;
5. Assist the manufacturing department to cultivate a learning team with quality awareness, cost awareness and operation skills, so as to improve production efficiency, product quality and reduce related costs, and make efforts for the healthy development of the enterprise.
Personal Annual Work Summary of Quality Department 4 Under the care and guidance of company leaders and the strong support of colleagues, the quality department was established only three months ago, which overcame the difficulties of more new employees, fewer personnel and heavy tasks. Since 10 this year, all employees in the department have worked overtime, which has played a vital role in the company's ISO900 1 quality management system certification and successfully completed the ISO quality management certification.
The work is summarized as follows:
I. Successfully passed the ISO quality management system certification.
The keynote of Xincheng Company's work this year is "project year, implementation year and service year". As the big housekeeper of this city, paying attention to management and improving service quality are the main means. Therefore, the company plans to introduce ISO900 1 quality management system to improve the management level. With the great attention of the company's leadership and the joint efforts of all employees, our department successfully completed the ISO management system certification this year and obtained relevant certification for the company.
(A) the leadership attaches great importance to the full participation.
Quality is the primary strategy for enterprises to expand the market, because with the reputation of quality, they win the market, and with the market, they get benefits. Obtaining ISO900 1 certification can help buyers find suppliers from registered enterprises and choose the best products from certified products in complex markets.
Introducing ISO900 1 quality management system is part of the company's work plan this year. The leaders of the company attach great importance to this work, and specially hold a mobilization meeting of "Management Improvement Project" with the introduction and implementation of ISO900 1 quality management and quality assurance system as the starting point, with the main contents of optimizing and adjusting the strategic development objectives of enterprises, optimizing corporate governance and enhancing the core competitiveness of enterprises.
The meeting put forward the goal of full participation in the work and set up a working group to implement the standards. All departments and project leaders signed letters of responsibility with the company one by one, promising to lead the team to actively participate in and complete all the work contents of the company's "management improvement" on time, with good quality and quantity, so as to promote the smooth development of the work and the smooth realization of the expected goals.
(2) unite to overcome difficulties.
The implementation of ISO system is complicated, starting from scratch. Under the leadership of the company's management representative, the quality department has communicated with various departments for many times and completed the following specific work:
1. Organize project leaders and librarians to attend the meeting and learn relevant knowledge of ISO900 1:20xx: 20xx.
2. Organize professional internal auditor training, and assign special personnel for each project to obtain ISO900 1:20xx: 20xx internal auditor qualification certificate.
3. Organize all projects to sort out business processes, and revise and compile eighteen secondary control procedure documents.
4. Organize various projects to sort out the existing system and prepare three-level documents, including 64 management rules and regulations and job descriptions for 35 posts.
5. Fully communicate with ISO instructors, and the Quality Department will learn how to supplement the Level-4 document records according to the Level-2 and Level-3 documents, understand the types and priorities of the supplementary records of each project, and then organize relevant certification projects to supplement the records. During this period, the quality department will work overtime to verify the records of the project. If there are any inappropriate records, the project will be required to be revised and improved.
6. Fully communicate with ISO instructors, and the Quality Department urges all projects to submit records related to quality objectives. Make statistical analysis on the quality objectives, nonconformities, customer feedback and quality inspection of each project every month, and then release the four-level documents of the quality department, such as
Quality target achievement analysis, unqualified statistics, data analysis comprehensive report, service quality analysis report and other records. During the period, according to the opinions of teachers' internal audit and external audit, it was constantly revised and improved.
7. In order to successfully apply for external audit and fight a key battle, the quality department compiled and revised the quality management system documents, completed all the preparations for external audit, successfully received the external audit teachers and passed the ISO certification.
The second is to strengthen safety supervision and ensure service quality.
The quality department always adheres to the policy of "safety first, prevention first", conscientiously implements the laws and regulations on production safety and strictly manages it. In this regard, the Department has formulated a monthly inspection plan and conducted various inspections step by step. This safety inspection not only improved the safety awareness of all employees. Strengthening equipment management is the guarantee of property management.
(a) the establishment of inspection agencies to carry out monthly inspection work, the establishment of work quality inspection and supervision team, adhere to the leadership of the management representative, the management work within the jurisdiction of the monthly inspection.
(two) to strengthen the pre-holiday safety inspection and prevention work, to carry out special inspection of safety production before the holiday, to check the management and hidden dangers, and to require all departments to rectify the hidden dangers of accidents in time after the inspection. And be responsible for sorting out and reporting the inspection situation, and determine the person responsible for rectification and the rectification time.
(3) Pay attention to daily inspection and rectification effect. Since the establishment of the department, * * * has carried out ***25 comprehensive inspections, issued ***50 rectification sheets, and completed *** 13 rectification. Specifically, it includes the following contents:
1. environmental sanitation: the quality department will go to each project department every week to check the environmental sanitation to see if the city appearance and environmental sanitation in the main city meets the requirements of the city appearance standard. Urban primary and secondary trunk roads and streets
The road surface is smooth, and the sewer is not blocked by garbage; On both sides of the main street, posting, scribbling, setting up stalls, advertisements and plaques are standardized, and the vehicles are managed to be parked neatly; Garbage collection containers such as garbage bins are fully equipped, and there is no sanitary corner in urban areas. Streets and alleys are generally hardened, without sundries and random construction, and the city is brightened and beautified. Lighting facilities are in good condition, and the lighting rate of street lamps is ≥95%.
2. Facilities and equipment: The Quality Department will check the facilities and equipment of each project department every week, including: whether the public facilities are kept clean and beautiful and in normal operation; Whether the power supply and distribution equipment operates normally and whether there are sundries and pests inside; Whether the facilities of each project are inspected monthly and weekly, and the operation and maintenance records are kept; Whether there are security risks and so on.
3. Service quality: In addition to the above two inspections, the quality management department will also check the service quality from time to time, such as whether there are relevant handling records of customer complaints; Whether the order maintainer completes the shift change, and records the patrol sign-in and safety patrol handover; Whether the customer service (clerk) work of gfd conforms to the specifications; Whether there are strict management and records for external contractors.
Looking back on the past work, with the efforts of all the staff in the quality department, the goal of judging according to standards, recording work and statistics has basically been achieved, and it has gradually become systematic and standardized. Of course, there are still some problems in quality control procedures, such as imperfections and loopholes. The main reason is the lack of inspection technology and means, which is also the place where the inspection work of quality department is insufficient this year. Because the quality department has just been established, it lacks personnel, lacks practical experience in job responsibilities and workflow, knows little about its own work, and has poor foresight of things, so it needs further study and training in the future.
Work plan for next year:
1. Carry out various inspections according to the requirements of ISO quality system, make inspection work plan, and carry out inspection work in an orderly manner as planned. Timely correct and improve the problems in the operation of the quality system to ensure the normal operation of the whole system.
2. Strengthen the training and assessment of department employees, and improve their sense of responsibility and professional skills.
3, strengthen the department's business technology, improve the department structure.
4. Earnestly do all the work after the introduction of ISO quality system, and do a good job in annual internal quality audit and management review.
5. According to the company's actual situation and customer satisfaction survey, adjust the company's quality objectives in time, improve the company's overall target value, and realize the rising internal and customer satisfaction rate.
6. Pay close attention to the laws and regulations related to the company, update the existing external documents of the company in time, and do things in a civilized manner according to law.
7. According to the development process and actual situation of the company, timely adjust and revise the relevant system documents of the company to ensure the orderly work of all departments of the company.
8. According to the company's development plan and actual situation, our department plans to assist the company and various departments to complete GB/T24001-ISO14001:20xx environmental management system certification in 20xx, and strive to pass the certification once and obtain relevant certificates.
With the rapid development of the company, the products are increasingly rich, the service satisfaction is constantly improving, and the team building and personnel management of the quality department are gradually becoming formal. The quality department will definitely work harder and strive to play a huge role in the future development of the company.
Personal Annual Work Summary of Quality Department 5 As a member of the company's management team, Quality Technology Department has always been focusing on the company's overall development goals, conscientiously implementing the company's various rules and regulations, fulfilling various inspection standards, and being responsible for quality monitoring such as raw material incoming inspection, production process inspection, finished product incoming and outgoing inspection, return inspection and routine test. I dare not relax in my mind. Everyone knows that management is the lifeblood of enterprise development and quality is the foundation of enterprise development, so quality management is the key to the normal operation of the company. In 20XX, under the correct leadership of the company's top management, the product quality has been steadily improved, and all members of various departments and processes have attached importance to their own ideas and realized the importance of product quality. In the process of work, it plays a vital role in maintaining the stability of product quality by checking leaks and filling gaps, preventing delays and actively cooperating with quality departments. According to the actual situation of this department, the main work of this department in 20xx years is summarized as follows:
1. Improvement of quality system: Combining our previous experience and lessons in quality management, in 20xx, we compiled and improved various operation documents, product quality standards and supporting forms of various projects for our department according to the requirements of company leaders and combined with product technical indicators, so as to standardize and standardize quality management and avoid unfounded investigations.
In order to ensure the normal operation of the system, in March, under the correct guidance of the company's general manager, the management systems of ISO900 1, ISO 14000 and OHSAS 18000 were audited with the internal audit as the breakthrough point, and the operation and existing problems of the company's management system were basically reviewed by using the effective working days, and 43 problems were found and issued.
Mainly write down the main work content, emphasize the importance, achievements and shortcomings of safety, and finally put forward reasonable suggestions or new efforts ... Work summary is to let superiors know what contribution you have made and reflect the value of your work.
So you have to write a few points:
1, your understanding of the position and work
2. What on earth did you do?
3. How did you work hard and what things did you solve with your brain? Even if it's nothing, write something difficult. How did you solve it through hard work?
4. What abilities or knowledge do you need to improve in your future work?
5. The superior likes people who take the initiative to work. You should make all preparations at work, that is, prepare in advance. The following is for your reference: summary is a comprehensive and systematic overall evaluation and analysis of the situation in a period of time, and an analysis of achievements, shortcomings and experiences. Summary is a kind of applied writing, which is a rational thinking about the work that has been done.
Basic requirements for summary:
1. Summary must have an overview and a description of the situation, some simple and some detailed.
2. Achievements and shortcomings. This is the main content of the summary. The purpose of summing up is to affirm the achievements and find out the shortcomings. What are the achievements, how big, how to use them and how to achieve them; How many shortcomings there are, what aspects they are manifested in and how they are produced should be clearly written.
3. Lessons learned. In order to facilitate the future work, we must analyze, study and summarize the previous work experience and lessons to form theoretical knowledge.
Summarize the precautions:
1. We must seek truth from facts, the achievements are basically not exaggerated, and the shortcomings are basically not narrowed. This is the basis of analysis and learning lessons.
2. Clear organization. This sentence is fluent and easy to understand.
3. Be detailed and appropriate. There are important things and minor things, so when you write, you should highlight the key points. The problems in the summary should be divided into primary and secondary, detailed.
Basic format of summary:
1, title
2, the beginning of the text: overview, overall evaluation; Summarize the full text. Subject: analyze the shortcomings of achievements and sum up experiences and lessons. Conclusion: Analyze the problem and make clear the direction.
3. Signature and date of signature
Personal Annual Work Summary of Quality Department 6 Looking back on the past and looking forward to the future, it's a new year in a blink of an eye. Thanks to colleagues and leaders of various departments for their assistance and guidance to the work of the Quality Department in the past year, and all the work of the Quality Department has been successfully completed. The following are the main contents of the summary:
In order to further standardize the workflow of the quality control department and strengthen the management of the department. The measures taken are as follows:
1. Use product standard documents to standardize all control operations of the quality control department and operate strictly according to the specifications;
2. In addition to reporting the work of the day in the work log, in order to further track the completion of tasks, weekly and monthly reports are used to summarize and report the work of one week or one month, and work plans for the next week or month are made;
3. In order to improve and ensure the quality objectives of the quality control department, the target indicators are included in the performance appraisal results of personnel in each position;
4. Hold weekly quality seminars every month, under the guidance of the general manager, analyze and study the product quality of the quality department, discuss and analyze quality problems, and formulate relevant action plans for quality control of incoming materials and finished products;
5. Normative documents such as Operating Rules for Incoming Inspection, Operating Rules for qc Finished Product Incoming Inspection and Operating Rules for Finished Product Packaging Inspection have been formulated to improve the inspection quality standards;
The development of the company has a long way to go In order to better carry out the work of the quality department, the following points will be improved:
1) further improve the quality control mechanism and improve the quality of service control;
2) Before the on-site routine inspection is checked due to busy business, we will continue to arrange personnel to balance all aspects of work and do a good job in quality management and service;
3) Increase employee training courses: the quality of quality management personnel plays a decisive role in the whole quality control process, so the quality department will cooperate with the human resources department to carry out training in related management techniques, employees' professional awareness, quality control and time management, so as to strengthen the training of departmental employees.
4) Further strengthen communication with the production department, make relevant inspection reports on the problems in production and operation, and do a good job in service.
Adhering to product quality management is the blood to support enterprise development and the core part to build enterprise competitiveness. Although we are still far from perfection, we will continue to work hard, continue to do a good job in the company's quality management in the new year, and fight side by side with all departments of the company. I believe that under the correct guidance of company leaders, the company will develop better step by step.
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