Tisch
University life is over, and from now on, I can be regarded as a real adult and really go to society. We ended the laughter at school and the active atmosphere in the classroom. What we miss more is the roommates who have lived together for three years. We have packed all the details, left our "small family" and were greeted by "everyone" in the society. X years 10, we parted ways and started a new life, writing resumes, interviewing and receiving the notice from the employer. From then on, I knew how happy I was to be a student. The society is very complicated, so it is difficult to find a job. Fortunately, I was hired by Beijing Tongrentang Chain Pharmacy Co., Ltd., and I chose to go there because Tongrentang has a history of 340 years and is an old brand, which has a high reputation in the country and even the world. At the same time, Tongrentang is a state-owned enterprise with good treatment, where I can learn a lot of knowledge and enrich myself. Tongrentang Chain Pharmacy Co., Ltd. is affiliated to Tongrentang Commercial Company, which is one of the top ten companies under Tongrentang Group and belongs to commercial retail nature. This is the case with Beijing Tongrentang Chain Pharmacy Co., Ltd., which focuses on drug retail and has more than 60 chain pharmacies in Beijing. 65438+February 65438+April 4th, I was assigned to work in Liujiayao Pharmacy of Tongrentang Chain Pharmacy Co., Ltd., mainly to cooperate with the cashier to complete the daily settlement work.
Tongrentang Liujiayao Pharmacy is located in the northwest corner of Liujiayao Bridge, on the edge of the South Third Ring Road, next to the subway Liujiayao Station, with a good geographical location. There are Suning Appliance and many restaurants around the pharmacy, which is in a crowded position. Especially during rush hours, many people come to pharmacies to buy medicines, which is a good opportunity to increase their income. On the first day I came to the pharmacy, I was not familiar with what the cashier should do, but the manager and cashier were very kind to me, took care of me and taught me how to do it. The cashier taught me by hand, which gave me confidence in my work. A few days before I first came to Liujiayao drugstore, I really didn't like working, and even had the idea of backing out, because I didn't want to do anything. I was embarrassed to face so many new people and things, so many strange eyes and look at the comments of the drug sellers outside. But on second thought, that's what work is like. Don't face it because you don't like it or use your emotions. Never do it well. I am determined to cherish this job and learn all kinds of cashier knowledge to pave the way for my future life.
A few days before work, I slowly learned how to use the system software, because all chain pharmacies use the same system software to handle various businesses, such as asking for goods, receiving goods, returning goods, checking price adjustment, checking commodity prices, and settling accounts. The most important thing is to communicate with the headquarters, because new news will be transmitted from the headquarters to all stores every day. Only by communicating with the headquarters can we keep abreast of the latest news and make corresponding countermeasures. Then, I began to learn cashier again. After I get the customer's sales receipt, I have to enter the machine and carefully check whether the serial number, price and batch number of the drug are correct, so that it can be matched with the computer and recognized by the computer. Drugs in Tongrentang are classified by prefixes, such as Chinese patent medicine 1, decoction pieces/2, western medicine/3/6, health food/4, and so on. The receipt you keep should be prefixed every time so that you can check out every night. There is also a credit card, and the amount to be swiped must be well done to avoid the amount error. After swiping the card, the bank stub and the merchant stub should be kept well and handed in to the company every week. After learning this, I began to study as a cashier. After learning from the master, I found that sometimes things in books are dead, but in fact they are not like this at work, but more flexible. I also feel that I usually study well at school, but I can't get good practice in actual work, and I don't even know how to start. Most of my knowledge is still in an unknown or even elementary state. Sometimes my brain is always in a state of little knowledge. I can't understand what the master said several times, but it will take a few days to understand. Sometimes I always watch the master do it, but I don't understand it when I really start doing it. From this, I really realized that it is useless to just look at it. Only by doing it myself can I understand and understand thoroughly.
After two months of internship, I basically mastered the cashier's work, and at the same time had a further experience and understanding of the workflow and steps, and the work was not so heavy. I cooperate with the master to do the daily work of the cashier every day, and my understanding of the cashier is further improved. Its steps are basically as follows: make an inventory table every morning, give it to each cabinet group for physical inventory and sorting out sales receipts, make a daily report to check whether the software has adjusted the price, notify the cashier to collect the money, and then send it to the bank to register the bank journal and cash book. That's the basic job every day. The cashier goes to the head office to pay money every Wednesday and pays it by transfer check. And reimburse all kinds of expenses. If you have other accounts in the store, the cashier will go to various departments and offices of the company to complete the corresponding work. The 25th of each month is the monthly market, and the cashier should make an inventory table and an energy account. At the beginning of the month, the operating data should be reported, and the bonus will be paid around 10, which will be brought back to the cashier by the manager after the regular meeting. These are the main workflows. Although it doesn't look very tired, every job should be done seriously. A mistake in a number will lead to an overall mistake, which also reflects the rigor of being an accountant.
After work, I sometimes go to the counter group and the masters who sell drugs to learn about drugs, drugs and the medicinal properties of various drugs. Especially in the table of decoction pieces, I really feel that the knowledge of drugs is very profound. It is a very profound knowledge to learn how to use scorpions and the names and uses of various medicinal materials. Tongrentang is famous for its medicines, among which the most common one is Dami Pill, and the most famous one is Angong Niuhuang Pill, which is used for clearing away heat, inducing resuscitation, resolving phlegm and detoxicating, and treating pericardium, stroke coma and infantile convulsion caused by fever. It is a precious Chinese patent medicine produced by Tongrentang, and its curative effect is very good, even famous all over the world. It's not easy to sell drugs and names. In addition to being a pharmacist, you need to have some experience. In terms of decoction pieces, you must obtain the qualification certificate of traditional Chinese medicine dispenser before you can take up your post. I think if you are interested, you can also get the shopkeeper qualification certificate and learn more knowledge. Sometimes when the pharmacy comes in, I will also help to tally the goods and check the quantity, batch number and retail price of the drugs, which has strengthened my understanding of the drugs.
During the three-month internship, I learned a lot, and at the same time I learned a lot about being a man, and I became more mature. I also have a deep understanding of how to deal with people and how to do well with colleagues. My manager and colleagues like me very much, and I like them very much. I chat with them in my spare time and perform with them during the Chinese New Year. We eat, sing and dance together. I'm really happy. I like my job more and more, and I am more and more willing to do it. I am in a good mood every day, which adds a lot of motivation to my work.
How time flies. March 1 1, transferred to Beijing Tongrentang drugstore chain co., ltd. Muxiyuan drugstore, and became a real cashier. Muxiyuan Pharmacy is a newly-opened pharmacy, located in South Third Ring Road West, next to Liujiayao Pharmacy, with an area of 300 square meters. It is a drugstore in all chain pharmacies in Beijing Tongrentang, and the rent is very expensive. That piece of clothing wholesale distribution center near Muxiyuan has a large floating population and is a very good land price.
I was really tired at the beginning of opening the store. Besides inspection, I have to apply for various licenses myself. There are tax registration certificate, organization code, statistical certificate, medical equipment, health food, food circulation and so on. I run outside every day, but I can't finish my work in the office. I was really in a hurry, but there was nothing I could do. It's no use worrying, so I have to take my time. I am faced with a new environment, new colleagues and new managers, but this time it is different, because this time I am officially working independently. I'm not used to these new colleagues, especially with the manager. Sometimes I have different opinions and need to adjust each other. After more than a month, my work is basically on the right track, but there will still be problems that will not happen. I will consult others and keep it in mind. I am very concerned about the management of petty cash and my own cash in stock, and every sum will be recorded for the people present to sign and confirm. At the same time, when you go to the bank to deposit money, remember the date and amount, register the bank journal at any time, and make the accounts clear. And was recognized and praised by the manager.
I have worked in Tongrentang for more than 4 months. I learned a lot of new things and made many good friends. Although I am still an intern, I have integrated into this big group. I am proud that I am a member of Tong Ren Tang. I also learned a lot in these four months:
We should do what we should do seriously. What I do is accounting, and I need a strict working attitude. We should also have the basic moral standards and noble ethics as accountants. The unit's money should be kept well, counted regularly, every transaction should be accounted for, and the account should be settled on time at the end of each month. When spending some money, you should be practical and serious, you can't do it with one heart and two minds, and you can't have any luck.
You must finish what you started. I am very busy at work every day, but I can't be impetuous. I can't do another thing until I finish one thing. I can't hurry. After you finish something, you should finish it and make a record in time.
Respect teachers and unite colleagues. Colleagues are generally older than themselves. They have more experience and knowledge than me. We should respect them more and ask questions in time, from which we can gain a lot of experience.
I also have a lot of confusion when I work in Tongrentang Muxiyuan Pharmacy. Every day, there are different problems, such as how to submit an expense account outside the budget, how to make a detailed list of employees' meals, and how to fill in a check. How to exchange tickets with coordinated incoming tickets? When I encounter these problems, I will consult experienced cashiers in other stores and my accounting supervisor. They will all help me and patiently explain to me.
At the same time, at work, I also found many shortcomings of pharmacies.
The writing of sales receipts is not standardized. Every time a drug is sold, a receipt should be issued in triplicate. When writing the receipt, you must indicate the commodity code, name and manufacturer, and the amount must be written correctly. However, some employees still didn't notice this, either forgot to write the manufacturer or wrote the wrong code, which led to the computer's "no output".
The division of labor should be clear after the goods arrive. Every time the goods arrive, all employees go to move the medicine, take out all the medicine in the box and check it again. In my opinion, inspectors should be set up to divide the work that everyone should do well, so that there will be no omission or double counting of drugs and a lot of time will be saved.
The newly opened store should be accompanied by someone from the company office. For newly opened pharmacies, we must first apply for various licenses. Chain pharmacies belong to branches. When handling-handling-certification-documents, you will be required to show a copy of the license of the higher authorities, and some even have to look at the original. The company office should cooperate with the store to complete the preparation and sorting of various certificates, especially when opening a company bank, the office should come forward to accompany the cashier of the store to open a bank account. However, the company's office is relatively short, and neither the original nor the personnel come forward, which has caused great obstacles to the store, making the handling of various licenses not very smooth, delaying time and always being in a passive situation. So I hope that when opening a new store in the future, the office staff can think about the following stores and make money together. Why not support each other?
In view of these shortcomings, I will correct them in time and reflect them to the leaders under appropriate circumstances, so that the work can proceed normally and be convenient for everyone.
In these months of work, I really miss my school days, and I think I was really carefree at that time. Don't think about anything every day, except doing homework in class and playing with classmates. But it's different now. I work for a living, and I can't escape some things if I want to, because this is society. Now that I think about it, I think what I learned in class is very useful. I didn't learn it for nothing. I have studied basic accounting courses, made accounting vouchers, accounting books and accounting entries, and now I have taken the accounting qualification certificate. These are really useful for my present job. Learning physical objects in practice can not only make the work go smoothly, but also find your own shortcomings in the work, thus improving your professional skills. It is hoped that the school will increase more practical courses, strengthen students' practical ability and skills training, so that students can accumulate more experience with less hard work and lay a solid foundation for society. At work, they should also strengthen their communication skills. At work, they will have many times to deal with strangers, and the way of speaking and manners will leave a deep impression on people. I think schools should offer language exchange courses to improve students' communication ability.
I will never forget the sentence "Although the processing is complicated, I dare not save labor, although the taste is expensive, I dare not save material resources". From these two sentences, I deeply realized the profundity of generate! It not only embodies a spirit, but also embodies a tenacious and indelible vitality!
My life has just begun and there is still a long way to go. I need to take every step by myself. I will keep in mind the spirit of Tong Ren Tang and always remind myself to study hard, work hard, be a promising young man and be a useful person to the society and the country!
extreme
A purpose
Try the taste of doing business, increase your experience, enter the society as soon as possible, experience the hardships and fun of work, and learn more social knowledge.
second time
Three locations
Yuxi fulintang drugstore
Four contents
My social practice survey report kicked off in the summer vacation. Just after the summer vacation, we are still immersed in the leisure of eating, drinking and having fun, and our parents have embarked on the road of making money. As our family is in the countryside, it is not easy for parents to make money. They get up early and get greedy every day. Besides working in the fields, they have to find some extra jobs to make a living and provide us with schooling. So I want to take advantage of my vacation and this practical activity to find a job.
20xx 10 month, I started my job search with hope and desire. The hard search didn't get me what I wanted. In many places, work experience is a priority. As soon as I said I was inexperienced, I said to me, "Well, go back and wait for news, and we'll call you back if necessary." After many failed interviews, I summed up the reasons for my failure, mainly because I didn't find a good position and didn't find my own position correctly.
The next day, summing up the lessons of failure, Bai Zheng was in his post. I came to Fuxi Fu Lin Hall Pharmacy to explain my purpose to the supervisor, and I must behave well. Subjectively and urgently, I stayed and told him that I could come to work the next day.
The next day, I went to work with simple luggage. At first, the supervisor called me to a girl and asked me to follow her. Watching her keep holding the goods, I also looked at them. I saw a client coming, and she tried her best to sell it, but I just stood by and tried to say something like "good, good", thinking that I could sell it, but the client dismissed it and left. I stood there and looked at the girl. She didn't feel wronged at all. She was still looking at the goods and selling them. Perhaps in the journey of life, you will encounter many failures or setbacks. As long as you treat it with a normal heart, there will be no pressure in life. Looking at other employees around me, I am also selling goods seriously and responsibly.
Standing in front of the counter for the first time, looking at the dazzling array of goods, looking at the people in front of me, listening to the messy footsteps, I am utterly confused. The people in front of me are pulling my eyes, looking at their distant backs, and they are a little less nervous. At first, I didn't know what to say in the face of customers. I just passively took the drugs mentioned by my customers into my hands and put them back one by one. Day by day, I also hone myself day by day. In the face of customers, I can easily introduce the types and uses of goods to them. When I meet familiar customers, I can also take the initiative to say hello and chat with them.
In a large and small space, there are my happiness and laughter, as well as my troubles and worries. Sometimes, you will meet some importunate customers, who will be impatient and have a smile on their faces because they look at a product. I will introduce them and explain them, but I didn't buy them in the end. Sometimes, they will meet old customers and have a chat. They don't understand, they just look at you and stand there blankly. But in any case, our generation should respect the elders and be warm and friendly to the children. "Customer is God" is the aim of service industry.
During my part-time job, I also learned something about Fu Lin Hall from there. The medicinal materials of Fu Lin Hall should be complete. Even some remote and uncommon drugs should be prepared to avoid disappointing customers. Some medicines, such as attached tablets, have special cooking methods, and the clerk must explain them repeatedly and give special instructions. Fu Lin Tang also marked the price under each medicine in the prescription, whether it was the precious ginseng bird's nest or the licorice with a few cents, which truly achieved the same price. The secret of Fu Lin Tang's fame lies in that it has been doing it seriously according to the two traditional standards of Chinese medicine processing written by Menlian for a hundred years. Fu Lin Tang's decoction pieces are very serious from the beginning of material selection, preferring to buy first-class good goods at a higher price rather than inferior goods at a lower price; Pay attention to technology and quality when processing, so the sample is very good, with less ash and sufficient medicinal properties. Most of the shop assistants are experienced and familiar with the four flavors of "cold, hot, warm and cool" and "pungent, sweet, sour, bitter and successful" emphasized in traditional Chinese medicine, and can distinguish the true from the false according to the variety, smell and taste of drugs. They take medicine according to the prescription, most of them eat it as soon as they catch it, and rarely add or subtract it, but they still have to weigh it with a small shovel, and they are careful in operation and never careless. Over the years, the Chinese patent medicine prepared by Fu Lin Tang has gradually formed its own special style, which is deeply loved by patients and enjoys a long-standing reputation.
Generally speaking, working in a pharmacy is definitely rewarding. I entered the society in advance, and I learned about the society in advance, so that I can take fewer detours in the society in the future. This is the harvest of my holiday.