Conduct continuous training on medical knowledge, sales skills and service capabilities. How to effectively train sales staff is a problem that retail pharmacies must solve to improve the pharmaceutical service level of customers.

First of all, the content of training should reflect the difference between "new" and "old". The training of new shop assistants is mainly based on comprehensive on-the-job training. After the training, the new employees are urged to enter the working state as soon as possible by testing their pre-job academic performance and practical application knowledge.

For the training of old shop assistants, the indifferent training strategy of "one pot cooking" will often lead some employees to regard training as a form or procedure, which will affect the mentality of other employees and weaken the training effect. The training of old employees should pay attention to "pertinence", so that old employees can pay attention to training and benefit from it.