Inadvertently, a piece of work is over. I believe that everyone has gained a lot since this time. Let's sort out our past work and write a work summary. I believe many friends don't know how to write a work summary. The following is my summary of the professional and technical work of pharmacists (5 general remarks), hoping to help you.
Summary of pharmacists' professional and technical work 1 1. Conscientiously implement post responsibilities and earnestly perform their duties.
1, go to work on time every working day, and don't be late or leave early;
2. Strive to complete the requirements in the company's sales management measures;
3. Strictly implement the procedures of product warehousing;
4. Strictly abide by the company's rules and regulations;
5. Have a high degree of professionalism and a high sense of ownership;
6, complete other work assigned by the leadership.
Job responsibilities are the job requirements of employees, and also the standard to measure the quality of employees' work. Since I have been engaged in business work, I have been taking post responsibilities as the code of conduct, starting from work bit by bit, and strictly demanding that my behavior conform to the provisions in the normative responsibilities. In daily work, we should first start with the knowledge of drugs, carefully analyze the market information while understanding the knowledge, and formulate the marketing plan in time. Secondly, I often communicate with other colleagues frequently to analyze the market situation, existing problems and countermeasures.
Second, correctly handle customer complaints and solve them properly in time.
For example, the daily reception of customers returning drugs, try to be sincere-oriented, convince people by reason, convince people by virtue, convince customers of the curative effect with professional knowledge and sales skills, and avoid such things as returning drugs.
Third, seriously study the relevant drug knowledge of our company.
Resolutely guide customers to use drugs rationally, organize groups to learn drug knowledge and relevant laws and regulations such as Drug Administration Law, Drug Management Quality Management System, Product Quality Law Post System, etc., and with the concerted efforts of everyone, Qi Xin passed the gsp certification of Zhejiang US Food and Drug Administration at one time.
Fourth, the market prospect analysis
1. In the environment of market economy, all walks of life can't avoid competition, so can the pharmaceutical industry. There are four main means of competition in modern pharmaceutical retail industry. (1), scale competition (2), service competition (3), price competition (4) and product competition.
Our company has not applied for medical insurance in Hangzhou and Zhejiang Province for the time being, which has greatly affected the sales of cardiovascular and cerebrovascular drugs and endocrine drugs. But the biggest advantage of our company is the complete range of high-end products, especially the biological products that are in short supply in the market. We can use these advantages of our company to drive the sales of other products. Try to work hard on service and price, and strive to make mobile customers a stable customer base.
2, marketing model analysis: play it by ear+explanation skills = resolve objections.
In drug recommendation, customers will ask questions at any time or criticize drugs for various reasons. Questioning and nitpicking are the deep-seated problems that customers are not clear about the performance, quality, packaging, price and after-sales service of drugs before buying, or have some doubts about drugs, or other various objections. In order to resolve customers' objections to drugs, shop assistants need to improvise and master certain interpretation skills. (I summed up a few simple points with 1
3. The first variety alliance provides small and medium-sized pharmaceutical retail enterprises with the strength to compete with large enterprises, so that small and medium-sized enterprises have the capital to ask manufacturers for lower supply prices and compete for exclusive products. This competitive trend will lead to the change of market leaders from merchants to manufacturers, and whoever gets the support of manufacturers will get the market. It will be inevitable for the pharmaceutical retail industry to reach a strategic cooperation agreement with pharmaceutical manufacturers. People's Pharmacy, Kyushu Pharmacy, Tiantianhao Pharmacy, etc. Keep the drug price in Hangzhou to a minimum, and rapidly expand the chain stores in a short time. In view of the shortage of high-end drugs, our company will have a certain degree of competition with the above pharmacies, and we urgently need the strong support of the head office to strive for better varieties.
The verb (abbreviation of verb) envisages the work for next year.
Summarizing the work in the past few months, there are many problems and shortcomings. In terms of working methods and skills, we need to learn from Manager Jin and other colleagues and peers. We plan to learn from each other's strong points on the basis of our work in the first half of the year, focusing on the knowledge, performance, usage and dosage of drugs, so as to better serve our customers. Apply for medical insurance as soon as possible, seize the opportunity, apply for pharmacy outpatient service as soon as possible, sell drugs more conveniently and reasonably, maintain customers, form a stable customer base, and suddenly challenge higher sales records.
Summary of pharmacists' professional and technical work In the past 2 XX years, under the leadership of the Health Bureau and the Dean, all the staff in the hospital have United as one, adhered to the guidance of Theory of Three Represents Theory, conscientiously implemented the spirit of the 19th National Congress of the Communist Party of China, strengthened the service concept of "patient-centered, quality-centered", established and improved the quality control system, carried out in-depth health integrity construction and humanized medical services, optimized the medical environment, improved the service quality and level, and achieved good social and economic benefits, and established health.
In order to improve my working ability, I can study hard, explore constantly, enrich my theoretical knowledge, and lay a good foundation for better service for patients. As a pharmacist, I stick to my post, perform my duties, obey the leadership's assignment, care about personal gains and losses, think about patients' thoughts and worry about patients' urgent needs, study hard theoretical knowledge and practical operation ability, constantly improve my professional level and practical work ability, and apply what I have learned to clinical work. Seven check eight pairs. My grades are the result of everyone's help. Be strict with yourself and actively contribute to the development of the hospital. As a member of the hospital, it is my unshirkable responsibility to make suggestions and contribute to the greater development of the hospital. On the basis of doing a good job, we will actively make suggestions for the development of the department and hope that the workload will reach a new high next year. Thank my colleagues for their concern and care for me.
In the past year, I have made some achievements, but there is still a certain gap from the requirements of the organization. First, their own quality needs to be further improved, especially their professional knowledge, and they need to further strengthen their study and enhance their knowledge; Second, the ability of work coordination needs to be further strengthened. In order to meet the needs of work under the new situation, I am determined to learn with an open mind, improve my shortcomings, work hard, make persistent efforts, constantly improve my own quality, do all the work more solidly, do my best in my ordinary job and live up to the expectations of the organization.
Looking back on the work in the past two years, if we have done some work and successfully completed various tasks, it is mainly inseparable from the support and recognition of every hospital leader. Can not do without the care and help of every colleague. "It is my pursuit to know everything, and it is my goal to cultivate self-cultivation". Here, I would like to thank the hospital again for giving me a platform to display, and urge leaders and colleagues to put forward their opinions so that I can further improve myself. I will also take this debriefing as an opportunity, accept the criticism and help from leaders and colleagues with an open mind, study hard and work hard, and add a modest contribution to the development and construction of the hospital with excellent work results.
In short, through the unremitting efforts of all hospital staff, the hospital has achieved good results in XX. I hope that in the new year, we can always adhere to the purpose of serving patients wholeheartedly, and in a highly responsible attitude towards patients, all medical service activities will reassure and satisfy patients.
Summary of pharmacists' professional and technical work 3 Time flies, xx years' work is about to become history again, which means a new starting point, new opportunities and new challenges. In order to better complete the work of xx years, foster strengths and avoid weaknesses.
Ideologically, I strengthened the integration of theory with practice, improved my ideological and political consciousness, carried forward the spirit of seeking truth and being pragmatic, consciously abided by discipline and law, consciously resisted unhealthy trends in the industry, "took patients as the center", and did a good job in front-line window and clinical pharmaceutical service, and won the title of "excellent member" in xx Hospital.
During my work in outpatient pharmacy, I strictly abide by the prescription allocation system, conscientiously implement the "four checks and ten pairs" prescription audit system, find out the compatibility taboos, dosage, specifications and other errors in prescriptions, and communicate with doctors in time. Accurate deployment, careful check, and correct distribution of more than 70,000 prescriptions. Skilled and quick operation, as far as possible to reduce the waiting time for patients to take medicine. Actively explain the common sense and precautions of distributing drugs to patients, especially pregnant women and children, and provide fast, accurate and high-quality pharmaceutical services for the masses.
During my work in the clinical pharmacy room, I insisted on taking part in the clinical rounds of neonatology department every day. On the one hand, I learned some clinical knowledge from medical staff; On the other hand, by consulting medical records, monitoring and auditing clinical medication, we can know the patient's condition and the whole process of medication in time. To provide doctors and nurses with information on drug selection, dosage, ways and methods and drug treatment services. In addition, actively cooperate with and successfully complete the inspection of "medical quality and special rectification of antibacterial drugs" by the Ministry of Health.
According to the provisions of the hospital prescription review system, organize outpatient prescription review. Combined with the computer center, the information module of prescription audit is designed and preliminarily completed to improve the efficiency of prescription audit. Over the past year, we have made special comments on outpatient and emergency prescriptions, prescriptions for pregnant women and children and antibacterial drugs every month. Analyze the evaluation results, and find and correct doctors' irrational drug use in time.
In the study, we should strengthen the study of basic theoretical knowledge of pharmacy and clinic, constantly enrich and update our own knowledge, actively read domestic and foreign literatures, understand and master the new academic trends of this major, master the basic theory, basic knowledge and basic operation skills of pharmacy, and use pharmaceutical professional knowledge to better guide clinical rational drug use. , actively participate in various academic activities of this major, attend provincial annual meeting 1 time, attend training courses and study classes several times irregularly, and publish conference papers 1 article. To undertake the teaching task of 1 pharmaceutical undergraduate graduation practice, so that students can successfully complete the internship task and write graduation thesis.
As a clinical pharmacist, I think what I have done is far from enough. Professionally, I should study harder and improve my professional quality. At work, I want to improve my communication and coordination ability, better communicate with clinicians and nurses, and improve patients' rational drug use. The beautiful xx is about to begin. I will make continuous efforts and breakthroughs, and strive to make my work by going up one flight of stairs, and make contributions to the development of rational drug use in our hospital.
Summary of pharmacists' professional and technical work 4 In July this year, I was very lucky to be approved by the hospital to study clinical pharmacy in a third-class hospital in Guangzhou, and I also cherished this rare opportunity. In order to enter the study state faster, I asked my colleagues who had already gone to study about going to a third-class hospital in Guangzhou for further study before going. After learning that doctors in a third-class hospital in Guangzhou all use trade names in prescribing and prescribing, I collected all the instructions of antibiotics in our hospital, compared the trade names and generic names, and searched online for information about prescription comments and rational use of antibacterial drugs, so as not to know where to start after I went.
In the first few days, I was well integrated into the new working environment. Most of them are very young. If there are problems, we often discuss them together, look for information together, go out for clinical pharmacy classes together, or listen to expert lectures. Slowly, everyone gets along well.
In this month's time, the first thing I came into contact with was the investigation of rational drug use in each ward in the first quarter. During the period, he was mainly responsible for the investigation of past cases of hernia, thyroid, breast, orthopedics and neurosurgery. These rational drug use evaluations are mainly aimed at the application of antibiotics during perioperative period. For each randomly selected case, it is necessary to fill in the questionnaire and the rational drug use evaluation of clinical pharmacists, and summarize and check the results and feed them back to the clinical doctor in charge. In doing this work, I found that their experience has several very desirable places:
(1) Their questionnaires and scoring forms are very standardized, including not only surgical departments, but also non-surgical departments;
(2) Each scoring item is also very detailed, and it is evaluated from many aspects, such as the selection of antibacterial drugs, the timing of drug use, the replacement of antibacterial drugs, the course of preventive drug use, and the combined use of antibiotics.
③ Searching the latest information of drugs on the Internet, combining the guiding principles of clinical use of antibacterial drugs and the clinical pathways of various diseases, and giving advice to doctors on rational drug use. I think these are all worth learning from the clinical pharmacy work in our hospital.
The other is to learn prescription review, rational drug use monitoring network report, vein configuration center workflow and system. This time, I commented on the prescriptions in July, and I sampled almost 200 prescriptions. Because of the template, it is relatively easy to evaluate. However, through the comparison between their hospital and our hospital, we found some similarities and differences: the same is that rational use of antibiotics is the key content of prescription review; The difference is that the specific items contained in the prescription comment sheet are different from those in the prescription analysis summary. There is no variety number and generic name of essential drugs in our hospital.
Summary of pharmacists' professional and technical work 5 In recent years, I have been down-to-earth and working hard, and always believe in "xx" hospital training. With the care and support of the leading group of the Party Committee of the hospital, I worked hard and diligently, and successfully completed all the work assigned by the hospital and departments, which was well received.
First, strengthen the study of the Party's advanced theoretical knowledge and improve the ideological and moral quality.
As a * * * party member, if you want to do your job well, you must first maintain a high degree of ideological consistency with the Party organization. I always believe that setting up lofty ideals can cultivate strong will and noble character, eliminate all interference and overcome all difficulties. In my work, I resolutely implement the instructions and regulations of the hospital party Committee and leading group. Never relax the study of the party's advanced ideological knowledge, always keep up with the development of the times, always maintain a modest and prudent work style, and guard against arrogance and rashness.
Second, unite and cooperate to ensure the quality of drugs.
The quality of drugs is more important than Mount Tai, which is the key to the rise and fall of every medical institution and the most concerned issue for patients. I always put the quality of medicine first. While paying special attention to the safety and stability of drug supply, I also attach importance to all aspects of drug storage to ensure the safety and effectiveness of patients' medication. There has never been an accident in recent years.
Third, scientific research and study.
In my spare time, I try my best to keep up with the development of the discipline, constantly blaze new trails and develop new projects. In recent years, I actively applied for and participated in various scientific research projects, worked hard with young party member, started new projects, took the initiative to take responsibility, and encouraged them to study, work, make progress and innovate, thus making some young talents stand out in the department.
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