Article 1 Comprehensive post business training plan
1. As an important department of the company, the general office is responsible for handling the daily affairs of the company. Including instructions of superior tasks; Assist to supervise the normal work between departments; Manage some information of the company, including files, office supplies, utensils, newspapers, magazines, etc. Management and service of conference room; Responsible for the unified deployment and logistics support of the company's reception personnel; Responsible for the formation of meeting minutes and the communication of meeting spirit. It can be seen that the office is a department serving production and communication. Therefore, office training should be multifaceted. In addition to basic work (such as the format of meeting minutes), we should pay more attention to the cultivation of service consciousness and various etiquette. Therefore, in order to comprehensively improve the comprehensive quality and professional level of office staff, further promote the development of office work and better serve production, combined with the actual situation, the "20XX Administrative Office Staff Training Plan" is specially formulated.
Second, the training object
All staff in the office (the content can be flexibly allocated according to different personal positions).
Third, training time.
Training time: 20XX from 1 to 1 1, one night at the middle and end of each month, and the time is 19: 00-20: 30 (the time can be temporarily adjusted according to actual needs).
Fourth, the training content arrangement
(A), writing work training
Writing is one of the most important tasks in the office, so it is particularly important to strengthen the training of writing. The contents of 20XX writing training are as follows:
1, writing training
The writing training is planned for May 438+0-February. Writing mainly includes the format and content of meeting minutes and the drafting of various daily official documents and summaries.
2, file management training
March-April file management training, mainly including file management, making electronic files, regularly and comprehensively sorting files, sorting, classifying, saving new files, and using file management system.
(2), management training
1, Office Supplies Management Training
It is planned to be carried out in May-June. The main content is to learn to manage the overall distribution of office supplies, do a good job in the procurement, distribution, inventory and registration of materials, and be responsible for distribution and reception. Learn to register the entry and exit of office supplies in the corresponding accounts.
2. Meeting room management training
In order to standardize the management of the company's meeting room and allocate the use time reasonably, the meeting room management training was started in July for one month, mainly to train all staff in overall arrangement and management ability.
(3), service etiquette training
As a logistics department, the office should establish a good sense of service, so good service attitude and etiquette are particularly important. Therefore, etiquette training will be arranged from August to June, including gfd, courtesy, etiquette, work discipline and service awareness.
(four), management system, detailed rules of training.
165438+ 10. In October, we conducted training on various management systems and assessment rules of the division of labor system, hoping to strengthen the discipline awareness of all employees.
The company has organized a large-scale training between job sharing system, SAP system and human resources system, so this plan is no longer made.
Verb (abbreviation for verb) training discipline
1, the above training will be assessed at the end of the year, 65438+February.
2. Employees participating in the training must arrive at the training site on time, and the attendance clerk is responsible for attendance. Those who are late or leave early shall be implemented according to the division of labor system of the company.
3. I hope that through a series of training, I can better complete the work of the office and improve the ability of every member of the office.
Article 2 Comprehensive post business training plan
The office is a comprehensive department of our bureau, shouldering the important responsibility of "participating in and discussing state affairs". It should be a connecting link between the preceding and the following, coordinating the left and right, and it is a hub and bridge that connects the inside and the outside and communicates the top and bottom. In 20 16, the office work of our bureau will focus on the theme of "careful management and striving for benefits", strengthen service awareness, strengthen self-construction, give full play to office functions, be a good staff officer, achieve "three good", that is, good management, good coordination and good service, and achieve "four in place", that is, meeting organization, document management and working mechanism are in place. I. Guiding ideology
Adhere to the guidance of Deng Xiaoping Theory and Theory of Three Represents, implement the spirit of the work instructions of the county party committee, the county government and the superior business departments, and make contributions to the construction of a learning, efficient and service-oriented institution under the leadership of the General Party Branch of the Bureau and in accordance with the requirements of "science, justice, honesty and efficiency".
Second, the working ideas and objectives
Position work responsibilities with service, improve work links with precision, improve work performance with innovation, and achieve work objectives with management. Continue to carry forward the rigorous and solid work style, base yourself on your own duties, connect the preceding with the following, obey the leadership, serve the grassroots, obey the overall situation, serve the overall situation, and earnestly and effectively complete all tasks assigned by the bureau leaders. Strive to achieve: thoughtful, stress on procedures, and abide by principles.
Third, the job requirements
1, strengthen office construction, strengthen theoretical study and business study, strive to improve the overall quality of office staff, strengthen service and management awareness, clarify work responsibilities, fully mobilize work enthusiasm, and conscientiously do their jobs in time according to their respective division of labor. The office is a department that often contacts with other departments and is directly related to the image of a department. So don't be late for work, don't do things unrelated to work, and don't play cards.
2, to further improve the coordination and comprehensive work of the daily affairs of the bureau, to serve the decision-making of the bureau leaders.
3, improve the file management, maintain the integrity and safety of files, do a good job of calls and letters from higher authorities and other units, and do a good job of document circulation, recycling, regular filing and filing.
4, conscientiously do a good job in the preparations for the bureau's director's office meeting, the general meeting of cadres and workers, the regular meeting of production safety work, and the county-wide coal mine production safety work meeting, make preparations for the meeting, take minutes of the meeting, and sort out and issue the minutes of the meeting when necessary.
5. Improve the receiving, dispatching and management of newspapers, periodicals and letters of the Bureau. Draft relevant work plans, summaries, reports and other written materials, and do a good job in overall information accumulation, submission of relevant materials, external publicity and information reporting.
6, strictly abide by the accounting system, properly keep cash and checks, timely reimbursement, accurate accounting, so that the accounts are consistent, prepare financial statements on schedule, do a good job of the leadership's staff, report the financial revenue and expenditure to the leadership on a regular basis, and do a good job in the salary payment and adjustment of global personnel.
7. Strengthen the management of fixed assets and office supplies, adhere to the procurement acceptance, accounting and requisition registration system, and do a good job in property registration and custody.
8. Sign in carefully every Friday to provide detailed basis for year-end assessment and promotion. Comprehensively do a good job in the annual assessment and professional title evaluation of cadres and workers.
9, strive to maintain a good image of the window, for superior leaders, visitors or coal mines and other clients, do a good job of warm reception and liaison, so that they are happy and satisfied.
10, strengthen the security of the office area, do a good job in fire prevention, theft prevention and environmental sanitation, and create good office conditions and working environment. And arrange duty on holidays and strengthen the discipline inspection on duty.
In the new year, all the staff in the office will create a new situation in office work with full enthusiasm and professionalism of pioneering, innovative and enterprising, and provide strong administrative and logistical services for our bureau to carry out various tasks.