Regarding the training cycle, the training cycle for complex products is one to three months, and the training cycle for simple products is ten days to one month.

Have your own training cycle. In the early stage of the training cycle, basically one-third of the time must be trained in product knowledge, and two-thirds of the time must be trained in speech skills and after-sales skills.

1, responsible for collecting customer information, understanding and analyzing customer needs, and planning customer service plans;

2. Responsible for effective customer management and communication;

3. Establish a customer service team and train customer representatives and other relevant personnel;

4. Visit customers regularly or irregularly to check the maintenance of customer relationship;

5. Be responsible for developing and maintaining good customer relations;

6. Responsible for organizing after-sales service of the company's products;

7. Fill in the customer consultation sheet and transaction record sheet of the network department every day as required;

8. Be familiar with the company's products and deeply understand the company's corresponding sales policies, and translate them into their own language and express them fluently;

9, constantly improve their sales ability (sales language, sales skills);

10, work responsibility;

1 1. At the end of each month, make your own work plan and sales target for the next month, and stabilize the old market and basic sales while promoting.