The training of Mi Xue Ice City is as follows:
1, professional tea culture knowledge training: In order to improve the overall comprehensive cultural quality of employees, professional tea culture knowledge training must be carried out. After the training, employees are more proficient in their own work, their work level is improved, and managers can reduce their burden in supervision and guidance accordingly.
2. Cultivating professional awareness The milk tea industry is a service industry and a special industry. Some milk tea shop assistants will feel that their work is relatively humble and serve people's careers. In the process of training, it is necessary to strengthen the training of employees' quality and self-cultivation, so that employees can correctly understand their careers, correct incorrect concepts, establish self-confidence, and make employees willing to work and work hard.
3. Training of service skills When training the service skills of the tea shop clerk, the clerk is required to treat the dissatisfied events of the guests seriously and politely, speak from the standpoint of the guests, and properly handle them to satisfy the guests. In the process of serving the guests, don't mix your unhappy emotions, so as not to leave a bad impression on the guests.