Introduction: Many units are not large in scale. Even if it is small, there are only two or three people in a department. As a quality manager, it is still necessary to find a correct position and find out how many posts the quality management department should have, what work it should do, what work it has done and what work it can do. The following is a complete list of responsibilities of the quality management department I brought to you, hoping to help you.
Responsibilities of quality management department. Construction of quality management system
(1) Assist the manager of quality management department to formulate the relevant management system of quality plan.
(2) Formulate the standards for the preparation and implementation of quality plans.
2. Responsible for organizing the preparation and revision of the quality plan.
(1) Organize the quality planning specialist to prepare the quality plan.
(2) Be responsible for the preliminary review of the quality plan.
(3) Organize to revise the quality plan according to the procedures stipulated in the enterprise system.
3. Implementation and supervision of quality plan
(1) Issue the approved quality plan to all departments.
(2) Supervise the implementation of quality plans of all departments.
(3) to assist the relevant departments to solve the problems encountered in the implementation of the plan
4. Subordinate staff management
(1) is responsible for supervising and guiding the daily work of the quality planning specialist.
(2) Responsible for evaluating the work performance of quality planning specialists.
(3) Be responsible for the job skills training of quality planning specialists.
Responsibilities of Quality Management Department 2 The quality planning specialist is mainly responsible for the specific preparation of quality plans, supervising and assisting relevant departments to implement and execute quality plans, and his specific responsibilities are as follows:
1. Assist the supervisor in the construction of quality management system.
(1) Assist the supervisor to formulate the preparation specifications and implementation standards of the quality plan.
(2) To convey relevant documents of quality plan to relevant departments.
2. Responsible for the preparation and revision of the quality plan.
(1) Prepare the corresponding quality plan according to the requirements of the supervisor and submit it for review.
(2) Revise the quality plan according to the procedures stipulated in the enterprise system.
3. Implementation and supervision of quality plan
(1) Distribute the approved quality plan to all departments.
(2) Supervise all departments to implement the quality plan
(3) to assist the relevant departments to solve the problems encountered in the implementation of the plan
Responsibilities of Quality Management Department 3 Quality engineers are mainly responsible for the advance planning of product quality and the control and improvement of product quality.
1. Advanced quality planning
(1) Participate in product development and check whether all necessary R&D processes are effectively implemented.
(2) Organize the advance quality planning of new products, and formulate the quality requirements of projects in each research and development stage.
(3) Collect and sort out customer needs and participate in product design, review, verification and confirmation.
(4) Responsible for solving the quality problems of new products.
(5) Use APQP, FMEA and other tools to prepare the quality control plan in advance.
2. Quality management
(1) Spot check the inspection records of raw materials, semi-finished products and finished products, and handle the problems in time when found.
(2) According to the daily quality inspection data, regularly analyze and study the quality and stability of products.
(3) Compare, analyze and verify the inspection methods and standards, and submit the outdated or problematic inspection methods and standards to the quality control supervisor for replacement.
3. Promote the quality improvement of enterprises.
(1) Actively handle customer feedback, and put forward suggestions and measures to improve product quality according to the feedback questions and opinions.
(2) Prepare the overall quality improvement plan of the enterprise and set clear quality improvement objectives.
(3) Supervise and assist the quality improvement of all departments.
4. Document management and maintenance
(1) Design and maintain relevant quality system documents to ensure their effective operation.
(2) According to the control plan, conduct skills training for on-site quality engineers and quality planning specialists.
Responsibility of Quality Management Department 4 Product Quality Planner is mainly responsible for quality planning and follow-up investigation of new products.
1. Quality plan preparation
(1) Collect relevant quality documents of countries, industries and enterprises, and define relevant provisions of product quality standards.
(2) Investigate and analyze customers' needs and expectations.
(3) Ask the heads of production department and R&D department for information about new products.
2. Product quality planning
(1) Formulate the quality requirements of new products according to the data.
(2) Formulate inspection standards for quality evaluation of trial-produced products.
(3) Participate in the quality evaluation of trial-produced products.
(4) Prepare a summary report on the pre-planning of product quality.
3. Product quality tracking survey
(1) Track and investigate the quality of new products that have been put into production, and analyze the quality problems existing in the products.
(2) Collect and sort out relevant product documents and materials, and keep them properly.
Responsibilities of the Quality Management Department. The incoming inspection supervisor is mainly responsible for the inspection management of all incoming materials, including the quality inspection management of raw materials, processed products and outsourced parts.
1. Construction of quality management system
(1) is responsible for organizing the formulation of material inspection standards and related management systems within its jurisdiction.
(2) Responsible for supervising and guiding all departments to implement the relevant quality policies and quality systems of the enterprise.
2. Be fully responsible for the implementation of incoming inspection.
(1) Organize incoming inspection.
(2) Guide incoming inspection personnel to do a good job in statistics and archiving inspection data.
(3) Guide and supervise incoming inspection personnel to do a good job in the use, maintenance and management of inspection instruments.
(4) Treatment of abnormal feed quality.
3. Supplier management
(1) Feedback quality inspection information to suppliers and put forward suggestions for improving material quality.
(2) Assist the purchasing department to complete the return of unqualified materials.
(3) Assist the purchasing department in supplier evaluation.
4. Subordinate staff management
(1) is responsible for guiding and supervising the daily work of the incoming inspection specialist.
(2) Responsible for evaluating the performance of the incoming inspection specialist.
(3) Be responsible for the job skills training of incoming inspection specialists.
Responsibilities of Quality Management Department 6 The main responsibility of the incoming inspection specialist is to inspect incoming materials.
1. Assist the supervisor to complete the construction of quality management system.
(1) Assist incoming inspection supervisor to formulate incoming inspection standards and specifications.
(2) Send quality inspection documents to suppliers and relevant departments, and make necessary explanations and explanations.
2. Responsible for the specific incoming inspection.
(1) Inspect the incoming materials of raw materials, purchased parts, outsourced parts and packaging according to the standards, inspection methods and incoming inspection procedures specified in the inspection system.
(2) Follow up the quality inspection of licensed materials or emergency release materials, and cooperate with other post inspectors to timely separate unqualified products.
(3) Make original records of incoming inspection, and make statistics, analysis and report on the quality of inspection items.
(4) Responsible for the maintenance of inspection instruments, measuring tools and inspection equipment used in incoming inspection.
3. Supplier communication
(1) Communicate effectively with suppliers and check the material quality information in time.
(2) Unqualified materials shall be returned or reworked.
Responsibility of Quality Management Department 7 The main responsibility of the process inspection supervisor is to strictly implement the process design intent and technical standards under the leadership of the manager of Quality Management Department, and be responsible for the quality inspection of products in the manufacturing process.
1. Construction of quality management system
(1) is responsible for organizing the formulation of inspection standards and related management systems for the processes under its jurisdiction.
(2) Responsible for supervising and guiding all departments to implement the quality policies and quality systems of the enterprise.
2. Fully responsible for the implementation of process inspection.
(1) Responsible for organizing process inspectors and itinerant inspectors to carry out inspections.
(2) Responsible for the audit of process inspection records.
3. Promote the improvement of process quality.
(1) Analyze the manufacturing process of the production department and put forward suggestions for quality improvement.
(2) Assist the production department to improve the process quality.
4. Investigation and handling of quality accidents
(1) is responsible for the emergency treatment of process quality accidents.
(2) Responsible for the investigation of process quality accidents.
5. Subordinate staff management
(1) is responsible for guiding and supervising the daily work of process inspectors and inspectors.
(2) Responsible for the performance evaluation of process inspectors and inspectors.
(3) Be responsible for the job skills training of process inspectors and inspectors.
Responsibilities of the Quality Management Department 8. The main responsibility of the process quality inspector is to conduct process quality inspection under the leadership of the process inspection supervisor.
1. Assist the supervisor to complete the construction of quality management system.
(1) Assist the process inspection supervisor to formulate process inspection standards and related management systems.
(2) Be responsible for conveying and explaining the process inspection documents to relevant departments.
2. Responsible for the specific process quality inspection.
(1) is responsible for the first inspection of the production line and the quality confirmation of online materials.
(2) According to the requirements of inspection process, do a good job in the inspection of WIP.
(3) Control the nonconforming products found in the production process to prevent them from flowing into the next working procedure.
(4) Responsible for keeping process inspection records and related inspection tools.
3. Investigation and analysis of process quality problems and accidents
(1) Analyze the relevant information and inspection records of the working procedure, and find out the quality problems in the production process in time.
(2) Responsible for the investigation and evidence collection of process quality accidents.
(3) Responsible for assisting the production department to deal with quality problems and quality accidents in the production process.
Responsibilities of Quality Management Department 9. The main responsibility of the process inspection specialist is to be responsible for the inspection of production process, identify and guide potential quality problems in production and improve product quality under the leadership of the process inspection supervisor.
1. Assist the supervisor to complete the construction of quality management system.
(1) Assist the process inspection supervisor to formulate process inspection standards and related management systems.
(2) Responsible for conveying and explaining relevant documents of process inspection to relevant departments.
2. Responsible for the specific process inspection.
(1) Spot check the quality of WIP, and put forward opinions and suggestions on the revision of field operation (operation) specifications.
(2) Check and confirm all process links related to quality.
(3) Regularly check the temporary storage places and transportation links of WIP, and correct unreasonable operation.
(4) Fill in the process inspection report and report the quality details to the process inspection supervisor.
3. Investigation and analysis of process quality problems and accidents
(1) Analyze the relevant information and inspection records of the working procedure, and find out the quality problems in the production process in time.
(2) Responsible for assisting the production department to deal with quality problems and quality accidents in the production process.
Responsibilities of Quality Management Department 10 Under the leadership of the manager of Quality Management Department, the supervisor of finished product inspection participates in formulating the relevant systems of enterprise quality management and finished product inspection standards, organizes the implementation of finished product inspection and analyzes the quality of finished products, and puts forward the improvement scheme of finished product quality to improve the quality of finished products of enterprises.
1. Construction of quality management system
(1) Assist the manager of quality management department to formulate quality standards and supervise their implementation.
(2) Formulate inspection standards and related management systems for finished products within the jurisdiction.
(3) Establish a new product quality and cost analysis system, and formulate a new product quality appraisal analysis report in time.
2. Be fully responsible for the quality inspection of finished products.
(1) Organize and guide finished product inspectors to do a good job in general inspection and sampling inspection of finished products.
(2) Organize relevant personnel to issue inspection reports according to the inspection results and customer requirements.
(3) Guide the finished product inspector to do a good job of statistics and filing of inspection data.
(4) Guide and supervise the finished product inspectors to do a good job in the use and maintenance management of inspection instruments.
3. Organize the analysis and improvement of product quality.
(1) Organize product quality analysis regularly.
(2) Put forward the quality improvement plan and assist the corresponding departments to complete the quality improvement work.
4. Subordinate staff management
(1) is responsible for guiding and supervising the daily work of finished product inspectors and delivery inspectors.
(2) Responsible for evaluating the performance of finished product inspection specialists and delivery inspection specialists.
(3) Responsible for the job skills training of finished product inspection specialists and delivery inspection specialists.
Responsibilities of Quality Management Department 1 1 Under the leadership of the finished product inspection supervisor, the finished product inspection specialist implements the related work of finished product inspection, establishes the enterprise finished product inspection database, and puts forward suggestions on finished product inspection and quality improvement.
1. Assist the supervisor to complete the construction of quality management system.
(1) Assist the supervisor to formulate finished product inspection standards and related management systems within his jurisdiction.
(2) Communicate and explain the documents of finished product quality inspection to relevant departments.
2. Responsible for the specific finished product inspection.
(1) The sampling and inspection of finished products shall be carried out in strict accordance with the finished product inspection procedures and equipment operation procedures.
(2) Responsible for the verification and handling of nonconforming products.
(3) Make original records of finished product inspection, and make statistics, analysis and report on product quality.
(4) Responsible for the use, maintenance and maintenance of instruments used in finished product inspection.
(5) Prepare the product quality inspection report according to the requirements of the supervisor.
3. Product quality analysis and improvement
(1) Analyze the inspection records and related materials of finished products and identify their quality problems.
(2) Put forward quality improvement suggestions and assist the corresponding departments to complete the quality improvement work.
Responsibilities of Quality Management Department 12 The main responsibility of the factory inspection specialist is to complete the final inspection of products before leaving the factory according to the requirements of quality standards, investigate and solve quality problems, and ensure the quality of products entering the market.
1. Assist the supervisor to complete the construction of quality management system.
(1) Assist the supervisor to formulate finished product inspection standards and related management systems within his jurisdiction.
(2) Communicate and explain the documents of finished product quality inspection to relevant departments.
2. Responsible for the delivery inspection of finished products.
(1) According to the inspection tasks and operating procedures, the products should be inspected before leaving the factory.
(2) according to the requirements of customers and relevant departments, issue a "product inspection report"
(3) Keep the inspection instruments properly, maintain them in time, and send them for inspection on a regular basis.
3. Product quality analysis and improvement
(1) Analyze the quality problems found and put forward improvement suggestions.
(2) Statistically analyze the factory inspection status of finished products and customer feedback information.
Responsibilities of Quality Management Department 13 The main responsibility of the quality instrument supervisor is to work out the relevant use specifications and testing methods of quality instruments, purchase relevant quality instruments, and manage and supervise their use under the leadership of the manager of quality management department.
1. Construction of quality management system
(1) Organize to formulate relevant systems and specifications for quality instruments, and supervise their implementation.
(2) Supervise the relevant personnel and departments to implement the quality policy and quality policy of the enterprise.
2. Organize the purchase, use and scrapping of quality instruments.
(1) is responsible for the preliminary examination of quality instrument procurement application and the procurement of quality inspection equipment.
(2) Responsible for organizing personnel to do a good job in the acceptance of outsourced high-quality instruments.
(3) Organize personnel to carry out regular maintenance and maintenance of precision and rare quality inspection equipment.
(4) Participate in the analysis of quality accidents and put forward suggestions and opinions on the improvement of quality instruments.
(5) Be responsible for the examination and approval of the degradation and scrapping of quality instruments.
3. Subordinate staff management
(1) is responsible for guiding and supervising the daily work of the quality equipment specialist.
(2) Responsible for evaluating the performance of quality equipment specialists.
(3) Be responsible for the job skills training of quality equipment specialists.
Responsibilities of Quality Management Department 14 The main responsibilities of the quality equipment specialist are to be responsible for the specific management of quality equipment and the management of relevant materials and files of quality equipment under the leadership of the quality equipment supervisor.
1. Assist supervisor to establish quality management system.
(1) Assist the quality instrument supervisor to formulate relevant systems and specifications for quality instruments.
(2) Communicate the corresponding quality management documents to relevant personnel and relevant units.
2. Responsible for the purchase, use and scrapping of quality instruments.
(1) Responsible for unpacking acceptance and registration number of newly purchased high-quality instruments.
(2) Responsible for managing the relevant information and materials of enterprise quality instruments, including account card and borrowing management.
(3) Be responsible for guiding the users of quality instruments to carry out maintenance.
(4) Responsible for the maintenance of precision and rare inspection equipment.
(5) According to the production needs, be responsible for the quality equipment allocation within the enterprise.
(6) According to the test results of quality instruments, issue test reports.
Responsibilities of Quality Management Department 15 The quality control supervisor is responsible for the overall quality control of the enterprise under the leadership of the manager of Quality Management Department.
1. Construction of quality management system
(1) Formulate quality control measures according to the overall quality objectives and quality policies of the enterprise.
(2) According to the actual situation of the enterprise, establish communication and cooperation mechanism with purchasing department, production department, sales department and other quality-related departments.
2. Fully responsible for the monitoring and analysis of product quality.
(1) According to the product characteristics, make the quality assurance plan for mass production.
(2) Work out the feedback and statistics methods of product quality information flow.
(3) Track and confirm the influence of process state on product quality, and demonstrate its rationality.
(4) Find quality problems and feed them back to relevant departments in time.
(5) To organize the preparation of quality evaluation reports at the request of management and customers.
3. Be responsible for organizing product quality improvement.
(1) Organize the preparation of the overall quality improvement plan of the enterprise and set clear quality improvement objectives.
(2) Supervise and guide the quality improvement work of all departments.
4. Subordinate staff management
(1) Guide and supervise the daily work of subordinates.
(2) Evaluate the performance of subordinates.
(3) Responsible for the job skills training of direct subordinates.
Responsibilities of Quality Management Department 16 The quality control specialist is responsible for quality inspection and analysis under the direct guidance of the quality control supervisor, and coordinates all relevant departments to complete quality control and improvement.
1. Assist the supervisor to build the quality management system.
(1) Assist the quality control supervisor to formulate various inspection standards.
(2) Responsible for organizing quality control seminars with other departments of the enterprise.
2. Responsible for specific quality monitoring and analysis.
(1) Assist the quality control engineer to make various quality control plans.
(2) Carry out daily inspection of quality management and do a good job in quality assurance.
(3) Be responsible for the quality data statistics and analysis of the whole process of the company's products.
(4) Responsible for sorting and filing the quality control related documents.
3. Promote the quality improvement of enterprises.
(1) Actively handle customer feedback, and put forward suggestions and measures to improve product quality according to the feedback questions and opinions.
(2) Prepare the overall quality improvement plan of the enterprise and set clear quality improvement objectives.
(3) Supervise and assist the quality improvement of all departments.
Responsibilities of Quality Management Department 17 The main responsibility of quality control engineer is to do a good job in product quality control under the leadership of quality control supervisor, constantly supervise, improve and optimize product quality, and take active and effective measures to solve problems.
1. Assist the supervisor to complete the quality management construction.
(1) Establish quality control standards in the production process with the quality control supervisor.
(2) Supervise and guide all departments to implement the quality objectives and quality plans of the enterprise.
2. Responsible for quality monitoring and analysis.
(1) Spot check the inspection records of raw materials, semi-finished products and finished products, and handle the problems in time when found.
(2) According to the daily quality inspection data, regularly analyze and study the quality and stability of products.
(3) Responsible for handling customer's quality complaints in time and analyzing the reasons for complaints.
(4) Compare, analyze and verify the inspection methods and standards, and submit the outdated or problematic inspection methods and standards to the quality control supervisor for replacement.
(5) Keep all quality analysis documents properly.
3. Promote the quality improvement of enterprises.
(1) Make a quality improvement plan according to customer feedback and product test data.
(2) Assist and guide relevant departments to do a good job in quality improvement.
Responsibilities of Quality Management Department 18 The main responsibilities of quality assurance engineers are to formulate quality assurance plans for assigned projects, review the quality assurance in the process of product quality development and improvement, and organize stage reviews.
1. Assist the supervisor in the construction of quality management system.
(1) is responsible for the design of quality management process and participates in the formulation of quality inspection standards.
(2) According to the project quality assurance requirements, prepare the project quality assurance outline, quality plan, program documents, etc. , and supervise the implementation.
2. Responsible for the specific quality control work.
(1) Monitor the production or service process and continuously improve the quality level of products or services.
(2) Responsible for activities such as quality assurance supervision, quality witness and process audit.
(3) Responsible for cooperating with the third party in auditing the quality system and preparing relevant quality documents.
3. Responsible for the construction and improvement of quality assurance system.
(1) is responsible for the introduction of new product quality assurance system.
(2) Be responsible for training enterprise personnel on quality assurance requirements and quality assurance system knowledge.
(3) Analyze customers' requirements and expectations, and establish appropriate quality assurance standards.
Responsibilities of Quality Management Department 19 The main responsibility of the quality improvement supervisor is to determine the direction of enterprise quality improvement through the analysis of quality data, and to be responsible for organizing, coordinating and promoting internal quality improvement activities to ensure that continuous improvement activities can be effectively carried out.
1. Construction of quality management system
(1) Assist the manager of the quality management department to formulate the quality improvement system of the enterprise.
(2) Establish various processes and specifications for quality improvement together with other quality supervisors.
2. Total quality information collection and analysis.
(1) is responsible for quality statistical analysis, and formulate corresponding improvement measures according to the analysis results.
(2) Organize quality improvement planning and follow-up verification of improvement effect.
(3) Responsible for the collection and feedback of internal operation flow, after-sales feedback and other related information.
3. Fully responsible for enterprise quality improvement.
(1) Select quality improvement projects according to the product quality status of the enterprise.
(2) Organize subordinates to make quality improvement plans.
(3) Organize and supervise relevant departments to improve quality.
4. Subordinate staff management
(1) Guide and supervise the daily work of the Quality Improvement Commissioner.
(2) Evaluate the performance of quality improvement specialists.
(3) Be responsible for the job skills training of quality improvement specialists.
Responsibilities of Quality Management Department 20. The main responsibility of Quality Improvement Commissioner is to participate in daily affairs such as enterprise quality improvement and special quality problems under the leadership of quality improvement supervisor.
1. Responsible for the specific collection and analysis of quality information.
(1) Assist all departments in selecting and applying statistical techniques for quality data.
(2) Collect the quality data of all units and departments, and make statistical analysis.
(3) Be responsible for tracking and verifying the quality improvement effect and recording the data.
2. Responsible for promoting quality improvement.
(1) Assist the quality improvement supervisor to select and determine the quality improvement project; (2) Assist the quality improvement supervisor to organize, coordinate and promote the enterprise's continuous quality improvement activities.
(3) Develop specific quality improvement plans under the guidance of the supervisor.
(4) Supervise the progress of quality improvement projects of all departments and report to the supervisor regularly.
Quality cost control management
Responsibilities of Quality Management Department 2 1 The main responsibility of the quality cost supervisor is to budget, calculate, analyze and control the quality cost under the leadership of the quality management department manager.
1. Construction of quality management system
(1) is responsible for assisting the manager of the quality management department to formulate relevant quality cost management systems and organize their implementation.
(2) Responsible for formulating quality cost control standards, quality cost management manuals and other documents, and submitting them to the manager of quality management department for review.
2. Organize the quality cost budget
(1) Organize to formulate the next quality cost budget at the end of each period, and send it to the manager of quality management department on time.
(2) Organize the preparation of quality cost budget for new products.
3. Monitoring and analysis of organizational quality cost
(1) Supervise relevant units or individuals to implement quality cost budget.
(2) Responsible for organizing quality cost data analysis, and regularly preparing quality cost management related reports.
(3) Organize the real-time tracking and data analysis of the quality cost of new products.
4. Organization quality cost improvement.
(1) According to the results of quality cost analysis, organize the formulation of quality cost improvement plan.
(2) Supervise the relevant units or individuals to implement the cost improvement plan.
5. Subordinate staff management
(1) is responsible for supervising and guiding the daily work of the quality cost control specialist.
(2) Responsible for evaluating the performance of quality cost control experts and quality cost engineers.
(3) Responsible for the job skills training of quality cost control specialists.
Responsibilities of Quality Management Department 22 The main responsibility of the quality cost specialist is to cooperate with the quality cost supervisor to estimate, calculate, analyze and control the quality cost.
1. Assist supervisor to establish quality management system.
(1) Assist the supervisor to formulate quality cost control standards, quality cost management manuals and other documents.
(2) Submit quality cost control documents to relevant units and individuals, and make necessary explanations and explanations.
2. Prepare quality cost budget
(1) is responsible for the budget of quality cost at the end of each period.
(2) Collect relevant information and prepare the quality cost budget of new products.
3. Monitoring and analysis of quality cost
(1) Supervise the relevant units or individuals to implement the quality cost budget and report to the supervisor regularly.
(2) Data analysis of product quality and cost within its jurisdiction.
(3) Responsible for the real-time tracking and data analysis of the quality cost of new products.
4. Responsible for specific quality cost improvement.
(1) According to the results of quality cost analysis, make a quality cost improvement plan.
(2) Supervise the relevant units or individuals to implement the cost improvement plan and report the implementation to the supervisor in time.
Responsibilities of Quality Management Department 23 The main responsibility of quality cost engineer is to improve the cost technology of product quality and provide quality cost control scheme under the leadership of quality cost supervisor.
1. Assist in the construction of quality management system.
(1) Assist the manager of quality management department to formulate the relevant system of quality cost control.
(2) Assist the supervisor to formulate quality cost control standards, quality cost management manuals and other documents.
2. Quality cost accounting
(1) is responsible for defining quality cost composition and quality cost accounting standards, etc.
(2) Responsible for reviewing and recalculating the quality cost project data.
3. Quality cost analysis and improvement
(1) According to the analysis of influencing factors of quality cost, formulate specific quality cost improvement scheme.
(2) Be responsible for summarizing and analyzing quality cost data and making quality cost control plan on time.
(3) Communicate with production personnel, collect feedback, find out the problems existing in quality cost control, and propose solutions.
(4) Responsible for guiding relevant departments or personnel to implement the quality cost management system.
(5) Pay attention to advanced quality cost control methods and put forward reasonable suggestions to superior leaders in time.
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