The difference between Six Sigma and QCC is that they are different management activities aimed at different problems at different levels of enterprises.
From the perspective of the six themes of horse management, the problems to be solved in the six horse management projects are decomposed from the customer side and from the organizational development strategy and objectives. Every Six Sigma project should support the improvement of customer satisfaction and the realization of organizational strategic objectives. This kind of projects often need cross-functional cooperation, and the problems they deal with are often management and technical problems, which have deep and complex interactions. If we don't emphasize decision-making based on facts and data, and organize enterprise resources in the form of business process management, supported by a strong project management framework, it will be difficult to achieve its goal. And six sigma management just gives us a good model and tool.
Some organizations have taken six sigma management as an important means to realize business process management. From these aspects, Six Sigma should become an indispensable tool for managers.
It is not advisable to use QCC to oppose six sigma management. In fact, the two complement each other and complement each other.
Zhang Chi Consulting Group believes that Six Sigma still has room for improvement if there is a shadow of the process.
In manufacturing, people always focus on optimizing product quality; In the service industry, people pay attention to customer relationship. The application of Six Sigma to enterprises can be summarized as follows: (reducing costs, improving productivity, increasing market share, retaining customers, shortening cycle time, reducing defects, changing corporate culture, improving products/services, and enhancing the comprehensive competitiveness of enterprises. )
Zhang Chi Consulting Co., Ltd. provided six open training courses and project consultation. (Six Sigma, Lean Six Sigma, design for six sigma)