Administrative workflow specific workflow
1. To set up a company or apply for a branch company, first prepare the relevant materials of the business license according to the application process of the company license, and then get the application form for business license registration from the Industrial and Commercial Bureau; After completing the business license, apply for the organization code certificate with the original business license and a copy of the ID card of the legal representative of the company; After the organization code certificate is completed, prepare the relevant materials of tax registration certificate.
Second, the implementation of the company's license seal management for the company's various seals and licenses, should be properly kept, and their filing number management. Licensing lending shall be approved and registered in strict accordance with the relevant lending procedures, especially the borrowing and stamping of official seals, which shall be carried out in accordance with the relevant regulations of the company to avoid adverse events.
Three. Implement the procurement and distribution management of office supplies and daily necessities. At the end of the month, the administrative department should make appropriate reserves for emergencies according to the requisition plan and inventory situation of other departments, and formulate the requisition plan. After the approval of the manager, office supplies and daily necessities should be purchased in time with good quality and quantity, and the purchased items should be priced at a fixed point to ensure high quality and low price. It is necessary to register the goods in and out of the warehouse, take stock every month, and the accounts are consistent.
Four. Implement the management of fixed assets and low-value consumables. For all the company's fixed assets and low-value consumables, it is necessary to establish a ledger list, supervise each department to make an inventory on the 25th of each month, and the office will conduct spot checks according to the inventory situation of each department to check whether the accounts are consistent, and then make a list report of fixed assets and low-value consumables according to the inventory situation of each department and the increase of mobilization, and issue it to each department; Organize the finance department to conduct a comprehensive inventory of all departments and check the accounts every quarter. Apply for scrapping the assets that need to be scrapped according to relevant procedures, and track the transfer of assets in time and check the warehousing and warehousing documents of various departments to ensure that the accounts are consistent. Improper asset management and inconsistent accounts should be punished accordingly.
Verb (abbreviation of verb) maintains and manages the infrastructure facilities of various departments and shops. The administration department is responsible for arranging electricians or external technicians to carry out maintenance according to the maintenance requirements, and controlling the whole maintenance process; Electricians are responsible for purchasing daily maintenance materials to ensure quality; Each department shall supervise and confirm the maintenance quality.
Implementation of archiving management of intransitive verb files and archives According to the characteristics of different types of archives, systematic cataloging, classified storage and orderly arrangement are carried out, and all kinds of documents and materials are collected and archived regularly.
Seven. Management of receiving, sending, copying, faxing and printing of documents and materials The receiving, sending, faxing and printing of all kinds of documents and materials should be recorded in the register in detail, and all kinds of information (notices and documents) should be uploaded and distributed in time, especially all kinds of price notices and important information should be passed to relevant departments in time after being audited by company leaders.
8. Implement the payment of various expenses, apply for and pay various expenses of the company on time, such as store rent, employee housing rent, utilities, vehicle maintenance fee, vehicle and vessel tax, industrial and commercial management fee, etc. Review and record the expenses to be paid, and classify and manage the fund approval form. Timely and accurate fund examination and approval, to ensure the normal work of various functional departments.
Nine, the implementation of foreign relations and the establishment and maintenance of a good public relations platform are the key to the normal operation of enterprises. The administrative department shoulders the heavy responsibility of foreign communication and coordination, and should take the maintenance of foreign relations as an important task. The business activities of an enterprise involve all aspects of relations, including government departments and social relations. If the relationship is not handled well, it will have a certain impact to a certain extent. In the usual work, we should always keep in touch and communicate with existing relationships and establish new ones in combination with the actual situation. We should consciously safeguard the company's image in foreign exchanges and report the maintenance of foreign relations to the leaders in time so as to make adjustments in line with the company's interests.
X. Dealing with emergencies After all kinds of emergencies happen in the company, the administrative department should report to the leader in time according to the impact of the incident while receiving the information, and deal with it in time to minimize the possible adverse impact on the company or individuals. When the situation is particularly urgent and cannot be reported to the leader in time, it can be handled first and then reported, but the reason should be explained to the leader afterwards. When dealing with emergencies, we should grasp the favorable principle, fully safeguard the interests of the company or employees, and establish a good overall image of the company.
XI。 The administrative department of logistics service guarantee integrates logistics service guarantee into daily work, strengthens the management of canteens, dormitories and vehicles, provides better living and accommodation environment for employees, and makes everyone basically satisfied with the provisions on expenses. Regularly check the income and expenditure of the canteen, collect suggestions from employees, and improve the quality of guarantee; In vehicle management, it is necessary to formulate corresponding systems, often remind drivers to observe the rules and discipline, ensure that vehicles are in good condition at any time, and ensure the timeliness of personnel picking up and dropping off goods. Safety work is an important work of enterprises, and the administrative department is the main executive department of safety work. In daily work, security should be put on the agenda. We must truly be safe every day and pay attention to safety everywhere. Everyone has a sense of security and confidentiality. Only by doing a good job of security and confidentiality can we ensure the normal working order and normal business activities of the company. It is necessary to comprehensively define key safety posts, organize inspections irregularly, carefully investigate potential safety hazards, eliminate potential safety hazards in time, and make records. It is necessary to implement the safety responsibility system, sign the safety responsibility system, plan the safety education and training plan and seriously implement it.
12. The daily affairs of the Administration Department are miscellaneous and chaotic, involving a wide range, large and small, and many things are uncertain. Temporary work will bring great conflicts to the planning work of the day. At this time, we must choose its weight and handle it well. Generally speaking, the administrative department belongs to the service guarantee department, which serves other departments, including shops, so it should also assist them in handling daily affairs that do not involve their own departments. Otherwise, it will affect the normal work order and even affect business activities. Therefore, the handling of daily affairs is an important aspect of administrative work.
Thirteen, the implementation of the affairs assigned by the superior priority to complete all kinds of affairs assigned by the leadership, can not be completed within the prescribed time limit, should explain the reasons to the leadership, and strive to complete as soon as possible, and finally report the results to the leadership.
Case study: During the period of 1987, Shenzhen Airport had two site selection schemes: one was to build Huangtian Airport in the north of the city; The second is to build Baishizhou Airport by reclaiming land in the southern part of the city. The reason for building Huangtian Airport is that tourists mainly come from inland areas, which will not affect the development of the city and is conducive to the safe flight of aircraft. The reason for building Baishizhou Airport is to use it together with Hong Kong to attract more international tourists. There is a heated debate about where the airport will be built. Those who oppose the construction of Baishizhou Airport believe that the airport is built in Baishizhou, which hinders the further development of the city and there is no room for expansion of the airport itself. The noise from the airport has seriously affected Shenzhen University, and has a destructive impact on nearby mangroves and bird reserves. Those who are in favor of the construction of Baishizhou Airport believe that it is most important to compete with Hong Kong for tourists. The above problems can be solved by installing double-glazed windows and? Bird repellent? And other measures to solve. Finally decided? Baishizhou Airport Scheme? Reporting to the central leadership is the first choice, but opponents refuse to sign the plan. Finally, the State Council sent a special working group to conduct field investigation. After listening to opinions from all sides many times, he denied it? Baishizhou Airport Scheme? , approved? Huangtian Airport Planning? . Judging from the operation of Shenzhen Airport since its completion, this decision is correct.
Case questioning
1. What is the basic procedure of administrative decision-making?
2. What did the decision-making process of Shenzhen Airport leave us?
case analysis
First of all, the case of Shenzhen airport location decision-making tells us that decision-making must be selective, that is, more than two decision-making schemes must be drawn up around the decision-making objectives, such as? Baishizhou Airport Scheme? Or? Huangtian Airport Planning? Through the combination of practice, comprehensive consideration, comparative analysis of various programs, and finally make a decision, such as the State Council approval? Huangtian Airport Planning? .
Secondly, the analysis, comparison and selection of decision-making schemes is a complicated work, and decision-makers must have a solid work style and take it seriously with a scientific attitude. The advantages and disadvantages of various decision-making schemes are not simple and clear, and a comprehensive analysis from theory to practice is often needed to draw a conclusion. ? Baishizhou Airport Scheme? With what? Huangtian Airport Planning? Each has its advantages and disadvantages. The key is to proceed from reality and make a reasonable choice.
Finally, in the decision-making process, we should respect different opinions, take them seriously and make in-depth analysis. It is normal for decision makers to make different choices about decision-making schemes because they look at problems from different angles and solve problems in different ways. The selection process of decision-making scheme is a process in which different opinions interact, collide, complement each other and learn from each other's strengths. Every decision-maker should think independently, stick to principles and pursue science instead of following the trend. In this case? Baishizhou Airport Scheme? The opponent's spirit is good and worth carrying forward. At the same time, every decision-maker should respect other people's different opinions as others respect their own.
Content introduction:
A large-scale outbreak in China in 2003? Sars? Epidemic situation: Today, six years later, a large-scale influenza A virus H 1N 1 broke out in Mexico. When the epidemic broke out, isolation was the most commonly used means by the government.
Material 1
65438+At 6 o'clock in the morning of April 0, 2003, most residents of Block E of Amoy Garden were still asleep, and the Department of Health suddenly issued? Quarantine order? Block E was blocked, and a large number of heavily armed health department personnel and police officers wearing white robes, masks and hoods surrounded the area around the building 10 meters, and no one was allowed to enter or leave. During the 10-day quarantine period, the government will provide three meals and provide psychological counseling to residents, and those with financial difficulties will also receive daily 60 yuan subsidies.
The government issued it to the residents of Block E of Amoy Garden? Quarantine order? Less than 48 hours later, the number of people infected with SARS continued to increase, and it was decided to transfer 1 10 to two isolation camps in Chai Wan and Saigon to continue isolation.
Many residents' relatives and friends rushed downstairs to Block E after hearing the news, but they wanted to go to the building for no purpose. Mr. Zhou went to Block E of Taoda Garden to visit his 70-year-old grandmother who lived alone in the building. He is standing in front of the gate of Block E and can't get in. He was afraid that the food distributed by the government was not to his grandmother's taste, and complained to reporters that the government was rigid and did not allow relatives to visit. In addition, Mr. He brought dog food, and his friend left the dog alone at home and asked AFCD to deliver the dog food to the company. Of which 144 was sent to Lei Yue Mun? Isolation camp? Residents, when they arrived, found that they wanted to go to the toilet, making noise and sitting outside the camp all night. Miss Lin, who stayed at the camp, complained that she didn't even inform us about eating, and even a basket of rice was placed on the stairs, and there was not enough water. Some residents also pointed out that life in the camp is like a prison without adequate equipment.
Material 2
This year's influenza A virus H 1N 1 also swept the world, and China was also greatly affected. The epidemic situation in China is basically brought by overseas returnees and foreign tourists visiting China. Therefore, it is necessary to carry out isolated medical observation on foreigners. Recently, a Mexican man was diagnosed with influenza A virus H 1N 1 after flying to Hong Kong via Shanghai. Hong Kong quickly isolated the hotel where the man stayed. Today is the fourth day. In addition, some passengers on the same plane have also been isolated in the hospital and are being examined. During the period of isolation, the isolated people received good care, flowers and comfort from the care and sympathy of the leaders of the CPC Central Committee.
Ask them if they are appeased.
Mexico's foreign minister accused apartheid of being a discriminatory measure. Indeed, isolation may be unfair to a few people, but the epidemic not only poses a threat to the health of most people in this area, but also causes social unrest and heavy economic losses. Sars is a lesson from the past, and from this perspective, it is a helpless move. When the epidemic comes, patience, understanding, trust and mutual assistance can unite everyone's efforts, and unwarranted accusations can only complicate things and make things worse.
Is Shanghai answering Singapore Lianhe Zaobao? Mexico's foreign minister accused China of isolating asymptomatic Mexicans. Is there any response from Shanghai? At that time, Chen Qiwei, a spokesman for the Shanghai Municipal Government, said: On the one hand, our current measures are based on the regulations of the World Health Organization, and this measure can be taken if there is a five-level warning; On the other hand, according to the relevant laws and regulations of our country, the measures we are taking at present have laws to follow.
Through the analysis of the first and second materials, if you were a government worker involved in dealing with influenza A (H 1N 1), how would you handle this crisis?
Case analysis: (analysis basis and principle: social function, public service function, administrative ethics and intelligent quality of administrative leaders in emergency management functions of public administration)
The social function of the government refers to the function of the government to mobilize all social forces to manage social life, which is mainly realized through the management of social welfare undertakings such as social security and welfare relief by a specialized agency.
In the material 12, the government uses the public health power in social functions to implement compulsory isolation measures and relocation plans, thus limiting the freedom of personal life, action and contact with others, with the aim of maintaining the urgent needs of public health and the overall interests of society. In order to protect the lives and interests of the most people, it should be reasonable for individual rights to temporarily give in and accept restrictions. It is in line with the moral principle of maximizing social interests to give priority to public health and temporarily override individual freedom rights. From this perspective, this does not violate the principle of administrative ethics.
However, the material 1 also reflects some administrative moral problems. For example, Miss Lin complained about food and drink during the quarantine period; In many places in the mainland, people who have been isolated have not received enough food and drinking water. There have even been incidents in which isolated people fled because they were dissatisfied with the government's isolation measures, and even violently resisted the law. These phenomena reflect the emergency management of the government? People-oriented? A certain degree of mental deficiency. In this year's influenza A (H 1N 1) epidemic isolation, the isolated people received good humanistic care. There are flowers and condolences from leaders, and the isolated people are in a good mood and have achieved good results. In view of these two isolated experiences, the author thinks that the government should correctly handle the relationship between public safety and individual freedom in emergency management, and it needs to start from the following aspects.
First of all, although personal freedom can be restricted in emergency management, people-oriented spirit should also be embodied in isolation, and the basic right of survival of individuals should be guaranteed, which is the lowest moral bottom line of government emergency management.
Secondly, improve the emergency management legislation. Clearly define the individual rights and obligations of the isolated person, so that the government and the isolated person can act according to the law. In order to express the government's feedback on civic responsibility, we must protect citizens from social discrimination and avoid unnecessary harm, loss and unfair treatment. Third, we should abide by the two principles of rationality, appropriateness and transparency. Ensure that relevant compulsory measures are implemented in a fair, equal, transparent and selfless manner, can't they? Black box homework? Be legal, reasonable, reasonable and moderate. Finally, provide as much help as possible. Government departments need to explain clearly the advantages and disadvantages of isolation to the relevant personnel, and provide as much support and help as possible, including economic, living and psychological support, encourage them to cooperate, reduce their psychological fear and anxiety, and make them pass the isolation period smoothly.
When the government performs the public service function in emergency management, it should not only adhere to the principle of administrative ethics, but also pay attention to three aspects: (1) to protect personal privacy, and the government should take the disclosure of patient information as the minimum intrusion criterion for personal privacy; (2) To increase humanistic care, the government should take care of crisis victims, rescuers and others; (3) The government should balance the relationship between rescuing crisis victims and other non-crisis victims in emergency management. For example, during the SARS period, many hospitals admitted SARS patients and refused other patients, so that other patients could not be treated in time. The government should undertake the obligation to balance the relationship between the two. (4) Strengthen international cooperation. During the crisis, governments of all countries should help each other in the same boat, and cannot sit idly by and ignore the crises of other countries.
The emergence of social crisis not only embodies the government's public service function, but also tests the wisdom and quality of leaders. The intelligence quality of administrative leaders includes knowledge quality and ability quality. The emergence of social crisis will not only threaten people's lives and property and public interests, but also seriously test the basic values of society, causing extreme anxiety, dissatisfaction, instability and non-cooperation, and even impact the legitimacy of government rule. Whether these problems are handled well or not depends on the government and administrative leaders. Therefore, in emergency management, the government should not only formulate emergency policies and measures scientifically, but also make a positive response to the ethical problems arising in the implementation of emergency policies, and combine ethical norms with scientific decision-making to make it an indispensable part of emergency management, so as to establish the credibility of the government, win public support and participation, enhance social cohesion, stabilize society and finally tide over the crisis.
From where? Sars? Quarantine period is up? Influenza a H 1N 1? Epidemic isolation, we can see that, in the face of emergencies, the China government's ability to deal with emergencies is gradually enhanced, and humanistic care is getting stronger and stronger, which reflects the improvement of the China government's ruling ability.