Hotels should take it as an obligation to cultivate the self-confidence of waiters, stimulate their fighting spirit, stimulate their enterprising spirit and unify their thoughts. Introducing the background, culture, concept, vision and team of the enterprise into the new waiter system not only indicates the development direction and space of the enterprise, but also indicates the development space of the waiter. Interpret the concept of enterprise service, let the waiters feel their sense of mission and pride in the enterprise, and be confident that they can create the future of the enterprise with such an excellent team.
Detail training: Paying attention to detail can not only retain old customers, but also attract new customers. What is emphasized here is not only the details of etiquette, but also the details of humanistic care. What we are facing now is a humanistic society, and hotels need to provide superior humanized services. Properly grasp the degree of service, subconsciously guide the waiter to pay attention to and deal with the details, and let the waiter develop the habit of observing, listening, thinking and acting more. Many details can't be taught and trained by a waiter, so they should be guided by consciousness. Let the waiter know more details by transposition, which can make customers feel happy when eating.
Provide a learning platform: the hotel provides an effective learning platform for waiters and can also improve their self-confidence. A learning platform provides effective job training and keeps many enterprising waiters. They hope that through learning, they can integrate their ideas into the hotel concept, create more benefits for themselves and get more returns. This paragraph is extracted from the content of China Training Network, hoping to help the landlord.