At present, the mature knowledge management vendors in the market are Lanling, Deep Blue Sea and Tongfang Wang Zhi. Others, such as Hony Software and Zhide Document, are also doing well, but the latter is mainly aimed at document management and belongs to the most basic application of knowledge management. If you want to do deeper knowledge management in the future, it is not recommended to consider these. The choice of knowledge management system should be considered from the following aspects: brand awareness (to some extent, the strength of manufacturers), product functions and after-sales service guarantee. First of all, look at brand awareness: Lanling, Deep Blue Sea and Tongfang Wangzhi were all established after 2000. After 65,438+00 years of development, they have gained popularity in their respective fields and accumulated many loyal customers. Take Lanling as an example, its customer base is extensive, covering many industries such as group, finance, manufacturing, real estate, survey and design, scientific research institutes and so on. Like Tongfang HowNet, because it belongs to the manufacturer of China HowNet and has inherent advantages, it is more popular with scientific research institutes and universities. The deep blue sea area has accumulated a lot in the fields of finance and customer service. Let's look at the product features. The landlord said that the boss wanted to build a knowledge management platform and promote its application in the R&D department first. In fact, the main purpose is to empower R&D with knowledge management, including the collection of commonly used R&D materials, the accumulation of cases, the training of R&D personnel, and most importantly, the support of R&D business. The core functions involved include R&D knowledge quick search, R&D commerce, R&D postal knowledge map, multi-dimensional refined R&D knowledge base, and R&D basic functions, which can be realized by the three companies. But to do knowledge management, we need to consider the adaptability and integration ability of personalized business, and we need a more powerful secondary development platform. In this regard, the underlying development capability of Lanling is relatively stronger. In addition, there are many cases accumulated. Sany Heavy Industry, Yunnan Zhongyan and Baoshide are all using Lanling knowledge management. It is understood that they also recently launched a special knowledge management solution in the field of R&D and manufacturing, which is dedicated to empowering knowledge management in the field of R&D manufacturing enterprises. Finally look at after-sales service. At present, there are more than 100 people in the deep blue sea area, and the scale is relatively small, so the radiation in the whole country is relatively limited, and it is difficult to guarantee after-sales service. Tongfang has more than 3,000 people in Wang Zhi and more than 2,000 people in Lanling. The radiation range in the whole country is relatively wide, and the after-sales service will be relatively better. The landlord can compare the situation of these enterprises and choose carefully.