Meeting place: large conference room
Conference theme: departmental communication coordination meeting
Participants:, Wu Chengpei, Nie Lingyun, Niu, Yuan Qiaoyong, Luo Ying, marketing plenary meeting record: Wu Chengpei.
Main contents of the meeting:
In view of a series of unsmooth problems in the company's early marketing and procurement, R&D, PMC and finance, we called everyone to speak freely at the meeting and put forward their views on R&D, procurement, PMC and finance.
Wang Chang:
1. For the quality department, the sample list is very few, and no one checks the incoming materials in time. Only when it is put into production can the existing defective materials be found.
2. For the purchasing department, all materials are basically purchased near the delivery date, and GU 10 steel plates are not delivered until the delivery date, which has caused problems. The sent samples can be posted, but the official shipments can't be posted. Why?
Wen Bin:
1, to the purchasing department: the materials are delayed again and again, always fooling the sales colleagues, and no specific and reasonable reasons can be given.
2. For the quality department: if any defects are found after the incoming inspection, please report the results to the sales department in time.
Hu Zonglai:
1. To the purchasing department: when asking about the arrival time of purchased materials, the purchasing always replies "It's not 6 o'clock yet", and the replenished materials will be sent to customers without inspection.
2. The panel lamp power supply has been bought back to the company for a long time, and it was not found to match the product when it was delivered.
You Liling:
1. Our company's PMC and procurement responsibilities are very different from those of the company we used to work for. It is not clear what the responsibilities of PMC and procurement are.
2. When the delivery date is not on time, when the documentary asks PMC, the answers given are not satisfactory.
3. Question the timeliness and accuracy of the purchased materials. If the materials can't arrive on time, they will be silent when asking about the purchase situation, and will not actively feedback this information to the sales staff.
4.PMC and procurement have brought many obstacles to colleagues in the sales department. Please send out the responsibilities of these two departments.
Sun:
1. I'm new to the company, and I have no opinion for the time being. I want to consult the quotation of beauty lamp.
2. Question whether the incoming materials have been tested before storage.
Lan Rongxin:
1, the problem has not been improved since it was put forward.
2. All departments do not look at the order review form when producing orders.
Lin Bifen:
1. No one read the order review form. This time, T-tube requires single output, but the goods made are double output.
These materials can't be delivered within the scheduled delivery date. If it is delayed again, the delivery date of the material will always be delayed again. How to solve it?
3. When the consultation materials arrive, the procurement is silent. Ask the buyer to give a specific delivery time and promise to the colleagues in the sales department. If the materials can't arrive as scheduled, the sales staff will be informed two days in advance, instead of the colleagues in the sales department knowing that the materials can't arrive on the last day.
I hope there will be no delay in the future. Please purchase accurate materials and send them to PMC, and then PMC will send them to the sales department.
Yu Jiahua:
1. The suggestions made this time are all things, not people. On September 20th, 24W lamps were put on the HK exhibition samples, and the lamp beads were confirmed on September 20th. The samples of 10 have not been made yet. On September 29th, I was told that the aluminum substrates did not match, and one could not be made in one month.
2. For outsourced finished products, the company stipulates that five or less samples are outsourced and not made in the company. No one will follow up the later process. Who will control the quality?
Zhang Xujun:
1, the time limit needs to be improved.
2. Individual departments have unclear responsibilities and don't know who to look for. The same problem always appears again and again, and other departments cannot be held accountable.
3. In terms of quality, the package and kit are not 100% satisfactory.
Xiao Xiaoli:
1, the communication between the sales department and various departments becomes inactive. If we continue to waste time like this, we will miss time and market, and our enthusiasm for work will fade.
2. The specific process of outsourcing needs to be clear, clear who is responsible and who will bear the responsibility. (to be discussed separately after the meeting)
3. The collection is not clear. Please standardize the amount of deposit and payment method required for a batch of goods financially, so that the salesman can have a clear idea.
4. I hope the company can find a suitable solution in the face of the present situation, so that everyone can face it positively.
Dong Song:
1. Starting from this month, we will hold a face-to-face communication and coordination meeting with the sales staff once a month, and the time will be around 19, which will be determined by the administrative department.
2. How to complete the work well without changing the purchasing director and PMC requires the active cooperation of all departments.
3. In terms of personal ability, Luo Ying was engaged in marketing when she joined the company, and was later transferred to the purchasing department as a purchasing job. Everyone should trust the chairman's ability to judge people.
4. The selected talents are all comprehensive talents trained by the company. From the perspective of personality and expectations of the company, it is suitable for the company.
5. The pressure faced by the person in charge of purchasing and PMC is unknown to others. There are not many orders in the company, and every time it is a sample list, the purchase volume is not large, and the purchase is also very difficult.
6. Colleagues in the sales department are also under great pressure. Every salesman has performance requirements and speaks with data. They are not in their position and don't know their own pressure. It's normal for everyone to work together and have friction. Both sides should be patient.
7. Inadvertent swearing hurts colleagues' self-esteem, which is hard to make up in the future. I hope everyone can strengthen their cultural literacy, especially the personal literacy of sales staff.
8. The chairman put forward the slogan "I am for everyone and everyone is for me". I hope everyone will move closer to this slogan.
9, PMC, R&D, strong purchasing ability, but different working methods, will gradually improve in the follow-up work, and strive to make progress every day. At the same time, I also hope that when you look at the shortcomings of others, you should also reflect on yourself.
10、
1 1. We should face the problems raised by our sales colleagues correctly and positively. I'm here to assure you that in the next month, half of the problems raised by the above sales colleagues will be improved, and the administrative department will arrange another meeting in June 165438+ 10/9 to see the results.
Minutes of Internal Communication Meeting [Chapter II]
In, the internal communication meeting of * * Company's logistics center was held in the tent of * * Company's temporary measures point logistics center, and seven people from the logistics center * * *, * * *, * * * *, * * * * * attended the meeting. At the meeting, the warehousing and distribution department of the logistics center communicated with the distribution department on the recent work, and put forward reasonable suggestions on the existing work deficiencies, which further promoted the cigarette distribution work and resolved the misunderstandings and contradictions between departments. 1. The storage and distribution department pointed out that there were some shortcomings in the delivery work, such as 1, nonstandard use of materials, sealing tape, sealing machine and random cartons.
Scratches and misplacements. 2. The delivery process is simplified, mainly because the deliveryman * * did not perform the signature confirmation procedure after leaving the warehouse.
3. Do not care for the environmental sanitation in the reservoir area, and throw domestic garbage during shipment, which will affect the environmental sanitation. 4, the delivery man rough loading and unloading, causing damage to the goods. 5. Due to improper arrangement of transport vehicles, the channel in the reservoir area is blocked, which affects the work of grain depot. 6. The delivery of the goods to the warehouse was not smooth. One is the * * temporary storage process of the delivery line of the day. Second, there is a conflict between the delivery and warehousing time and the working hours of the keeper. 7. The responsibility for loading and unloading on the * * * * line is not clear. Second, the delivery department pointed out that there was a shortage of warehousing and distribution work 1, and the delivery time was late, which affected the delivery time. Due to the hot weather in summer, the delivery volume is large, and there are hidden dangers of high temperature in the delivery work, so I hope to advance the delivery time to avoid the high temperature time of the delivery personnel. 2. The sorting error rate is high. First, * * LCL is not standardized; Second, the customer's name on the sorting carton is wrong; Third, the variety sorting is wrong. 3. The sorting hygiene is poor, and there are waste paper, egg shells and other rubbish in the sorting carton, and the customer complains greatly. 4.* * The delivery site is chaotic, and the deliveryman and porter have great opinions, hoping to deliver the goods in the agreed order. 5. The loss fee * * has increased, and it is hoped that the loss fee * * found when leaving the warehouse can be replaced in time to improve customer satisfaction. 6. The keeper's working attitude is blunt, and it is slow to handle the business of returning to the library. 3. The resolution of the meeting was discussed by the participants and unanimously agreed to form the following resolution: 1. The delivery department and the warehousing and distribution department shall be responsible for performing the * * signing formalities, and the delivery staff shall sign the goods. Those who fail to perform the signing formalities shall be treated as waiting for their posts; Sorting and delivery personnel shall supervise and inspect, and if they find that they have not fulfilled the signing procedures, they shall communicate with the delivery department in time. 2. As the sealant, sealing machine and carton belong to the state property, all staff members must go through the collection procedures, and it is strictly forbidden to take them at will in the reservoir area without permission. 3. Non-warehousing and distribution personnel are strictly prohibited from entering the sorting warehouse. * * At the time of shipment, sorting and shipping personnel shall
Call the delivery man according to the sorting list, and then the porter will transport the cigarettes to each delivery car under the guidance of the delivery man.
4. The cigarettes that need to be delivered for the second time on the same day need to be marked by the deliveryman, and then pushed back to the workshop for storage by the handling personnel. Pick-up and storage * * should be shipped under the guidance of sorting and shipping personnel. Make the responsibilities clear and interlocking. 5. The environmental sanitation in the reservoir area needs common maintenance. * * * is the same as maintaining environmental sanitation in the reservoir area. It is forbidden for staff to eat in the reservoir area, which will damage the environmental sanitation. 6.* * is a perishable commodity, which requires all links to handle with care, and it is forbidden to handle it rudely, and supervise each other, with strict rewards and punishments. The deliveryman found the broken cigarettes when counting cigarettes, and the storage and distribution department should replace them in time to avoid the broken cigarettes being sent home as much as possible. 7. Improve the sorting accuracy and minimize the sorting error. First, winding and packaging are carried out in strict accordance with assembly standards; The second is to reduce the sorting error of * * varieties; The third is to prevent the wrong customer name from being written on the sorting carton. When the delivery is found to be wrong, the deliveryman should take the wrongly written carton back to the storage and distribution department for future reference; Fourth, put an end to other foreign objects except * * in the sorting carton, which will bring a bad impression to customers. 8. * * The goods must be sealed to the vehicle, otherwise there will be mistakes at your own risk. If the keeper doesn't sign and seal, the driver can transfer the goods. 9, * *, postal * * by the storage and distribution department handling personnel loading, and make a good seal. 10. Because the sorting receiver got off work late, the delivery time could not be advanced, and it was still subject to the original time of 8: 00 a.m. 1 1. All departments should do a good job in ideological education of employees. First, correctly treat the delivery man to send bottled water; The second is the service attitude of each position when serving internal links. 12. All departments should strengthen safety education for employees, always tighten the string of safety, raise awareness of safety precautions everywhere, and ensure the safety of delivery, storage and distribution no matter how hard it is.
Minutes of Internal Communication Meeting [Chapter III]
In, the internal communication meeting of * * Company's logistics center was held in the tent of * * Company's temporary measures point logistics center, and seven people from the logistics center * * *, * * *, * * * *, * * * * * attended the meeting.
At the meeting, the warehousing and distribution department of the logistics center communicated with the distribution department on the recent work, and put forward reasonable suggestions on the existing work deficiencies, which further promoted the cigarette distribution work and resolved the misunderstandings and contradictions between departments.
First, the storage and distribution department pointed out the shortage of delivery work.
1, the materials used are not standardized, and the sealing tape, sealing machine and carton are all scribbled and placed in disorder.
2. The delivery process is simplified, mainly because the deliveryman * * did not perform the signature confirmation procedure after leaving the warehouse.
3. Do not care for the environmental sanitation in the reservoir area, and throw domestic garbage during shipment, which will affect the environmental sanitation.
4, the delivery man rough loading and unloading, causing damage to the goods.
5. Due to improper arrangement of transport vehicles, the channel in the reservoir area is blocked, which affects the work of grain depot.
6. The delivery of the goods to the warehouse was not smooth. One is the * * temporary storage process of the delivery line of the day. Second, there is a conflict between the delivery and warehousing time and the working hours of the keeper.
7. The responsibility for loading and unloading on the * * * * line is not clear.
Secondly, the distribution department puts forward the shortcomings of warehousing and distribution.
1, the delivery time is late, which affects the delivery time. Due to the hot weather in summer, the delivery volume is large, and there are hidden dangers of high temperature in the delivery work, so I hope to advance the delivery time to avoid the high temperature time of the delivery personnel.
2. The sorting error rate is high. First, * * LCL is not standardized; Second, the customer's name on the sorting carton is wrong; Third, the variety sorting is wrong.
3. The sorting hygiene is poor, and there are waste paper, egg shells and other rubbish in the sorting carton, and the customer complains greatly.
4.* * The delivery site is chaotic, and the deliveryman and porter have great opinions, hoping to deliver the goods in the agreed order.
5. The loss fee * * has increased, and it is hoped that the loss fee * * found when leaving the warehouse can be replaced in time to improve customer satisfaction.
6. The keeper's working attitude is blunt, and it is slow to handle the business of returning to the library.
Third, the resolution of the meeting.
After discussion and unanimous agreement by the participants, the following resolutions were reached:
1. It is the responsibility of the delivery department and the warehousing and distribution department to execute the * * outbound signing procedure. The deliveryman signs for the goods, and those who fail to perform the signing procedures are treated as waiting for the post; Sorting and delivery personnel shall supervise and inspect, and if they find that they have not fulfilled the signing procedures, they shall communicate with the delivery department in time.
2. As the sealant, sealing machine and carton belong to the state property, all staff members must go through the collection procedures, and it is strictly forbidden to take them at will in the reservoir area without permission.
3. Non-warehousing and distribution personnel are strictly prohibited from entering the sorting warehouse. * * When the goods are shipped, the sorting and delivery personnel will use the delivery personnel according to the sorting monotony, and then the handling personnel will transport the cigarettes to each delivery vehicle under the guidance of the delivery personnel.
4. The cigarettes that need to be delivered for the second time on the same day need to be marked by the deliveryman, and then pushed back to the workshop for storage by the handling personnel. Pick-up and storage * * should be shipped under the guidance of sorting and shipping personnel. Make the responsibilities clear and interlocking.
5. The environmental sanitation in the reservoir area needs common maintenance. * * * is the same as maintaining environmental sanitation in the reservoir area. It is forbidden for staff to eat in the reservoir area, which will damage the environmental sanitation.
6.* * is a perishable commodity, which requires all links to handle with care, and it is forbidden to handle it rudely, and supervise each other, with strict rewards and punishments. The deliveryman found the broken cigarettes when counting cigarettes, and the storage and distribution department should replace them in time to avoid the broken cigarettes being sent home as much as possible.
7. Improve the sorting accuracy and minimize the sorting error. First, winding and packaging are carried out in strict accordance with assembly standards; The second is to reduce the sorting error of * * varieties; The third is to prevent the wrong customer name from being written on the sorting carton. When the delivery is found to be wrong, the deliveryman should take the wrongly written carton back to the storage and distribution department for future reference; Fourth, put an end to other foreign objects except * * in the sorting carton, which will bring a bad impression to customers.
8. * * The goods must be sealed to the vehicle, otherwise there will be mistakes at your own risk. If the keeper doesn't sign and seal, the driver can transfer the goods.
9, * *, postal * * by the storage and distribution department handling personnel loading, and make a good seal.
10. Due to the late arrival of sorting and receiving personnel from work, the delivery time cannot be advanced, and the original time is still subject to 8: 00 am. ..
1 1. All departments should do a good job in ideological education of employees. First, correctly treat the delivery man to send bottled water; The second is the service attitude of each position when serving internal links.
12. All departments should strengthen safety education for employees, always tighten the string of safety, raise awareness of safety precautions everywhere, and ensure the safety of delivery, storage and distribution no matter how hard it is.