Management is a human-centered coordination activity in social organizations to achieve the expected goals. It includes four meanings: management is an activity to achieve the future goals of the organization for theory; The essence of management is coordination; Management exists in the organization; The focus of management work is the manager.
Management is the formulation, implementation, inspection and improvement. Making is making a plan; Execution is to do it according to the plan, that is, to execute it; Inspection is to compare the implementation process or results with the plan, sum up experience and find out the gap; The first improvement is to popularize the experience summed up through inspection and turn the experience into a long-term mechanism or new regulations; Third, correct the problems found in the inspection and formulate corrective and preventive measures.
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Management Skills Training Part II-Requirements of Enterprises for Managers
Managers should have a sense of mission, responsibility, reliability, enthusiasm, loyalty and reliability, enterprise, patience, fairness, enthusiasm and courage. Result-oriented: completing the task is not equal to the result, but responsible for the result, the work value, the task and only the working procedure.
Management Skills Training Part III-Manager's Job Requirements
Planned, systematic, forward-looking, logical, sensitive and effective.
Real execution: earnest first, smart second; The result is advanced and retired; Lock the target, focusing on repetition; Determination first, success or failure second; Speed first, perfection second; The result comes first, and the reason comes second.
Three principles and four consciousnesses
Three principles: time node promotion, problem list supervision, and operation according to data.
Four consciousnesses: team consciousness, service consciousness, reporting consciousness and business consciousness.
Management Skills Training Part IV-Eight Principles of Quality Management
1, focus on customers
2. Leadership
3. Full participation
4. Process method
5. System management methods
6. Continuous improvement
7. Fact-based decision-making method
8. Mutually beneficial relationship with suppliers
Management Skills Training Part V-Work Concept 10
1, be a man first, then do things. Be a low-key person, do things seriously, and be a good person.
It is not difficult to understand others. The key is to know yourself first.
3. People who can think of others can always trust and respect Yingde.
4, always be grateful, don't think that the rewards and rewards you get are the rewards you deserve.
Kindness, kindness and goodwill are the lubricant of team coordination and the source of team vitality.
6. Complaining is a sign that you have no confidence in your work. Dare to take responsibility, you will have the trust to do a good job.
7. Don't dwell on yesterday's mistakes, and don't leave hidden dangers for tomorrow's work.
8. A good way to help subordinates is to teach them to obey the rules, be rigorous, make progress and keep learning. And create conditions for subordinates to have opportunities for growth.
9. People who know how to make concessions know how to live, and people who are good at communication are good at work.
10, selfishness is a stumbling block in work and a personal emotion that others don't want to see. Sometimes you will hurt yourself if you are not careful.
I focus on spreading and sharing business management knowledge and information. For more business management knowledge, please contact WeChat (183 12834549). Give away more than 3000 kinds of enterprise management tools and materials for free. Please mark "information received" for free collection.