After-sales service telephone number of Shangpengtang water heater: 400-8869-583 (please click this number to dial).

24-hour customer service hotline of Shangpengtang water heater: 400-8869-583 (please click this number to call).

24-hour manual customer service, offline professional national outlets, personnel service teams in various regions and other exclusive services, the whole maintenance process is standardized and orderly, and the later synchronous tracking inquiry is open and transparent. All teams are professionally trained and certified, and the products and accessories used are directly supplied by the original factory.

(During the maintenance of Shang water heater within the three-guarantee period, the manufacturer will provide completely free maintenance service).

Shangpengtang Water Heater Service Commitment

(1) Service Commitment

1. Resolutely implement the Product Quality Law of People's Republic of China (PRC), the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, and the Provisions on the Responsibility for Repairing, Replacing and Returning Some Commodities (the new "Three Guarantees" Provisions) to provide consumers with fast services.

2. Set up a service consultation and complaint hotline (working hours: 8:30- 17:30 from Monday to Friday).

3. After the consumer reports for installation and maintenance, make an appointment with the consumer to determine the on-site service time. In principle, after making an appointment, on-site service will be provided within 24 hours in urban areas and within 48 hours in suburban areas (unless the consumer requests another appointment);

Shang water heater service hotline [1] 400-8869-583 (please click this number to dial). The service process of on-site maintenance is as follows:

The first step is to call the hotline; Step 2, register for an appointment; The third step is to come to the door on time; Step 4, check the fault; Step 5, determine the cost; Step 6: Troubleshooting; Step 7: Fill in the voucher; Step 8, provide warranty;

In order to provide professional and high-quality maintenance services, we solemnly promise: fast and convenient: telephone appointment for maintenance, many outlets in the city, engineers nearby, 30 minutes on-site service.

Automatic flameout of shangpengtang water heater and troubleshooting of maintenance master.

1, the automatic flameout may be due to the corresponding fire hole being blocked by carbon deposit, or the fire hole is not aligned with the feedback needle, so the flame cannot directly burn to the feedback needle. The pulser will think that the flame is extinguished and immediately turn off the air supply. In this case, the fire hole can be cleaned or adjusted in time after the water heater is turned off;

2. There is no problem after the above problems are detected. It may be that the thermocouple with feedback function is aging, and the signal intensity provided to the pulser is not enough, and the pulser will also close the solenoid valve. In this case, the thermocouple needs to be replaced;

3, the feedback loop is not smooth, such as virtual connection, aging or feedback pin grounding, the signal can not be reached;

If the power of the automatic water heater is insufficient, it will automatically turn off. Just replace the battery of the water heater in time;

The above is the reason why the water heater automatically shuts down. I hope it will help everyone.

How about a water heater? Introduction and selection method of water heater

In our kitchen life, it is very important to choose a good quality water heater, so we chose a water heater, which is not only of good quality, but also very convenient to use. When we use the water heater, many users have commented that it is easy to use and intelligent. We know what the water heater is like when we choose it. Let's take a look at the selection index of water heater.

1. How about Shang water heater?

Water heater is one of the kitchen products, which not only relates to our three meals a day, but also brings convenience to our life. The water heater has a brand-new upgraded Tianjing range hood, which is faster and cleaner to clean. 1 10℃ continuous high-temperature steam melting, completely softening oil stains, 80℃ high-temperature hot water high-pressure washing without leaving dead ends, high-speed oil throwing in the whole process, and independent high-speed air drying for 60 seconds. Steam washing can make the range hood maintain lasting suction and prolong its service life. Intelligent voice control, no need to smoke. Dual-channel acquisition of human voice commands, effectively filtering noise, 150 wide-angle acceptance of voice signals, effectively capturing sound sources, 4.3-inch TFT multimedia high-definition interactive touch screen, equipped with fully intelligent control UI interface, real-time dynamic display of the working status of the range hood.

The water heater displays E0, indicating that the fan system is faulty:

Let's talk about several common causes and solutions of E0 fault:

1, flue blockage: the blockage of the exhaust pipe above the water heater will cause E0 failure of the gas water heater.

2. The air pressure switch is damaged: the air pressure switch needs to provide signals to the igniter. If the air pressure switch is damaged, it will fail.

Solution: replace the new wind pressure switch and it will return to normal.

3. The fan does not turn: If the circuit board or igniter provides voltage to the fan, but the fan does not run, it means that the fan is damaged.

Solution: Replace the fan of the same model to return to normal.

4. Circuit board damage: In fact, the probability of circuit board or igniter damage is very small. As long as the circuit board or igniter provides AC 220v voltage to the fan, it means that the circuit board or igniter is good. Conversely, the circuit board or igniter is damaged.

Solution: If the igniter or circuit board is damaged, it can be replaced.

Service first, satisfaction first, unlimited service, sincerity forever. -stress honesty, cultivate a new style, treat others sincerely, believe in the world, be serious and responsible, strive for perfection, and be positive and enthusiastic.

The company is the national maintenance service center!

Vegetables are at your service all day. Maintenance service outlets are committed to providing customers with timely, professional and thoughtful services, so that thousands of households feel "at home"! !

Maintenance service commitment:

1, in strict accordance with the maintenance operation procedures, to ensure maintenance.

2, strictly control the accessories, put an end to the use of fake and shoddy accessories.

3. The maintenance workshop and the front desk receive holidays without rest, so as to ensure that users can maintain on demand. Establish a maintenance system, set up a maintenance team in time and arrive at the scene for maintenance at any time.

4. To judge faults remotely for foreign customers, solve technical faults and deal with postal accessories quickly. Foreign customers send their own repairs, and we will try our best to solve your problems and strive to complete the repairs on the same day.

All the machines repaired in our center are guaranteed. If there are any problems during the warranty period due to maintenance or replacement of accessories, our center is responsible for maintenance.

Maintenance services: telephone repair, door-to-door inspection, quotation according to the facts, and warranty for maintenance failures.

The maintenance service center doesn't ask for more benefits, but for better service and serves you all day!

Why you chose us:

(1) It only takes 30 minutes to get to the city gate.

(2) the service is open; Fault disclosure; The price is open.

(3) The door-to-door master has more than 10 years of professional experience, excellent technology and enthusiastic service.

(4) Test the quotation first, and then start maintenance after the customer agrees.

(5) No maintenance without safety guarantee, no curing root, no maintenance value, and no waste of customers' money.

(6) After the user has passed the acceptance, the maintenance is completed, and a charge receipt and a warranty card are issued.

(7) Pay a return visit and ask about the usage and charging details of the electric water heater.

(8) All maintenance will be filed in detail and stored in the dispatching system developed by our company; When you need warranty service, our master can arrive at the scene in time.

Shangpengtang electric water heater service telephone

On-site maintenance service flow is as follows

Service process: (telephone reservation)-(on-site inspection)-(making maintenance plan)-(determining maintenance price)-(starting maintenance)-(opening warranty after maintenance)-(establishing maintenance file)-(telephone call back)

Unified service network of electric water heater maintenance center in the whole city

Shangpengtang Electric Water Heater National Service Area:

Guangzhou (Liwan District, Yuexiu District, Haizhu District, Tianhe District, Baiyun District, Huangpu District, Panyu District, Huadu District, Nansha District, Conghua District and Zengcheng District)

Shaoguan City (Wujiang District, Zhenjiang District, qujiang district, Lechang City, Nanxiong City)

Shenzhen (Luohu District, Futian District, Nanshan District, Baoan District, Longgang District, Yantian District, Longhua District, Pingshan District and Guangming New District)

Zhuhai City (Xiangzhou District, Doumen District and Jinwan District)

Shantou City (longhu district, jinping district, Chenghai District)

Foshan City (Chancheng District, Nanhai District, Shunde District, Sanshui District, Gaoming District)

Jiangmen City (Pengjiang District, Jianghai District, Xinhui District, Taishan City, Kaiping City)

Zhanjiang City (Chikan District, xiashan district, Potou District, Mazhang District, Lianjiang City)

Maoming City (Maonan District, Dianbai District, Gaozhou City, Huazhou City, Xinyi City)

Zhaoqing City (Duanzhou District, Dinghu District, Gaoyao District)

Huizhou City (Huicheng District, Huiyang District)

Meizhou City (Meijiang District, Meixian District)

Shanwei city (urban area)

Heyuan City (Yuancheng District, Dongyuan County)

Yangjiang City (Jiangcheng District, Yangdong District)

Qingyuan City (Qingcheng District, Qingxin District)

Dongguan (Guancheng, Cheng Nan, Dongcheng, John Wan, Shilong, Shipai Town, Chashan, Qishi, Qiaotou, Dongkeng, hengli town, changping town, Humen, Chang 'an, shatian town, houjie town, Liaobu, Dalingshan, Da Lang, Huangjiang, Zhangmutou, Xiegang and Tangxia).

Zhongshan City (Shi Qi District, East District, West District, South District, Wuguishan District, Torch Development Zone, Huangpu Town, nantou town, Dongfeng Town, Fusha Town, Xiaolan Town, Dongsheng Town, Guzhen Town, henglan town, Sanjiao Town, Minzhong Town, nanlang town, Gangkou Town, Dayong Town, shaxi town, sanxiang town, Banfu Town, shenwan town and tanzhou town).

Chaozhou City (Xiangqiao District, Chaoan District)

Jieyang City (Rongcheng District, Jiedong District, Huilai County, Puning City)

Yunfu City (Yuncheng District, Yun 'an District, luoding city)

Hangzhou (Shangcheng District, Xiacheng District, Jianggan District, Gongshu District, Xihu District, Binjiang District, Yuhang District, Xiaoshan District, Fuyang District, Lin 'an District and jiande city)

Ningbo (Haishu District, Jiangbei District, Beilun District, zhenhai district, Yinzhou District, Fenghua District, Yuyao City and Cixi City)

Wenzhou City (Lucheng District, Longwan District, ouhai district, Dongtou District, Ruian City, Yueqing City, Yongjia County, Pingyang County, Cangnan County, wencheng county City, Taishun County and Longgang City)

Shaoxing City (Yuecheng District, Keqiao District, Shangyu District, Zhuji City)

Huzhou City (Wuxing District, Nanxun District)

Jiaxing City (Nanhu District, Xiuzhou District, Haining City, pinghu city City, Tongxiang City, Jiashan County, Haiyan County)

Jinhua City (Wucheng District, Yiwu City, Jindong District)

Quzhou City (Kecheng District, Qujiang District)

Taizhou City (Jiaojiang District, huangyan district, luqiao district)

Lishui City (Liandu)

Zhoushan City (Dinghai District, Putuo District)

Nanjing (Xuanwu District, Qinhuai District, Gulou District, jianye district, Qixia District, Yuhuatai District, Jiangning District, Pukou District, Liuhe District, Lishui District and Gaochun District)

Wuxi City (Binhu District, Liangxi District, Wuxin District, Xishan District, Huishan District, Jiangyin City and Yixing City)

Xuzhou City (Yunlong District, Gulou District, jiawang district, quanshan district, tongshan district, Pizhou City, xinyi city)

Changzhou City (Tianning District, Zhonglou District, Xinbei District, Wujin District, Jintan District and liyang city)

Suzhou (gusu district, huqiu district, Wuzhong, Xiangcheng, Wujiang, Kunshan, Changshu, Zhangjiagang and Taicang)

Nantong City (Chongchuan District, Tongzhou District, Haimen District, Rugao City, Qidong City and Hai 'an City)

Lianyungang City (Lianyun District, Haizhou District, Ganyu District)

Huaian City (Qingjiangpu District, Huai 'an District, Huaiyin District, Hongze District)

Yancheng City (tinghu district, Yandu District, Dafeng District)

Yangzhou City (Guangling District, Hanjiang District, Jiangdu District, Baoying County, Yizheng City and Gaoyou City)

Zhenjiang City (Jingkou District, Runzhou District, Dantu District, Danyang City, Yangzhong City, jurong city)

Taizhou City (Hailing District, gaogang district, Jiangyan District, xinghua city, Jingjiang City, Taixing City)

Suqian City (Sucheng District, suyu district)

Shijiazhuang City (Chang 'an District, qiaoxi district, Xinhua District, jingxing mining area, Yuhua District, Gaocheng District, Luquan District and Luancheng District)

Tangshan City (lubei district, lunan district, guye district, Kaiping District, Fengnan District, Fengrun District and caofeidian area)

Qinhuangdao City (Haigang District, Shanhaiguan District, Beidaihe District, Funing District)

Handan City (Hanshan District, congtai district, Fuxing District, Fengfeng Mining Area, Feixiang District and Yongnian District)

Xingtai City (Du Xiang District, Xindu District, Renze District, Nanhe District)

Baoding City (Jingxiu District, Lianchi District, Mancheng District, Qingyuan District and Xushui District)

Cangzhou City (Yunhe District, Xinhua District)

Langfang City (Guangyang District, Anci District)

Hengshui City (Taocheng District, Jizhou District)

Zhengzhou City (Zhongyuan District, Erqi District, Guanchenghui District, Jinshui District, Shang Jie District, Huiji District)

Kaifeng City (Longting District, Gulou District, Yuwangtai District, Shunhe District and Xiangfu District)

Luoyang City (jianxi district, Xigong District, Old Town, Chanhe District, Luolong District and Geely District)

Jiaozuo City (Shanyang District, zhongzhan district, Jiefang District, macun district)

Zhoukou City (Chuanhui District, Huaiyang District)

Zhumadian City (Yicheng District)

Nanyang City (Wancheng District, Wolong District)

Kunming (Chenggong District, Panlong District, Wuhua District, Guandu District, Xishan District, Jinning District and Dongchuan District)

Qujing City (Qilin District, Zhanyi District, Malong District)

Yuxi City (Hongta District, Jiangchuan District)

Dali City (Xiaguan Town)

Shenyang (Heping District, Shenhe District, Dadong District, Huanggu District, Tiexi District, Sujiatun District, Hunnan District, Shenbei New District, Yuhong District and Liaozhong District)

Dalian (Zhongshan District, Xigang District, Shahekou District, Ganjingzi District, Lushunkou District, Jinzhou District and Pulandian District)

Harbin (Daoli District, nangang district, Daowai District, Pingfang District, Songbei District, Xiangfang District, Hulan District, Acheng District and Shuangcheng District)

Mudanjiang City (Dong 'an District, Xi District, Aimin District, yangming district)

Daqing City (Saertu District, Longfeng District, ranghulu district, Honggang District, datong district)

Changsha City (Furong District, Tianxin District, Yuelu District, Kaifu District, Yuhua District, Wangcheng District, Ningxiang City, Liuyang City and Changsha County)

Zhuzhou City (Tianyuan District, Lusong District, Hetang District, Shifeng District and Lukou District)

Hengyang City (Yanfeng District, Shigu District, Zhuhui District, zhengxiang district, Nanyue District)

Shaoyang City (Shuangqing District, Daxiang District, Beita District, Xinshao County)

Yueyang City (Yueyang Tower District, Yunxi District, Junshan District)

Changde City (Wuling District, Dingcheng District)

Zhangjiajie City (Yongding County, Wulingyuan District)

Yiyang City (Ziyang District, Heshan District)

Loudi City (Louxing District)

Chenzhou City (Beihu District, Suxian District)

Huaihua City (Hecheng District, Hongjiang Management District)

Hefei (Yaohai District, Luyang District, Shushan District, Baohe District, Feidong County, Feixi County, Changfeng County, Lujiang County and Chaohu City)

Wuhu City (Jinghu District, Yijiang District, Jiujiang District)

Bengbu City (Longzihu District, bengshan district, Yuhui District, Huaishang District)

Huainan City (datong district, Tianjiaan District, Xiejiaji District, bagongshan district, panji district)

Maanshan City (Huashan District, Yushan District, Bowang District)

Anqing City (Yingjiang District, Daguan District and Yixiu District of Tongcheng City)

Fuyang City (Yingzhou District, Yingquan District, yingdong district)

Suzhou (Yongqiao District)

Lu 'an City (jin an district, Yu 'an District, Yeji District)

Bozhou City (Qiaocheng District)

Jinan City (Lixia District, Shizhong District, Huaiyin District, tianqiao district, Licheng District, Changqing District, Zhangqiu District, Jiyang District, Laiwu District and Gangcheng District)

Qingdao (Shinan District, Shibei District, Licang District, Chengyang District, Laoshan District and Huangdao District)

Yantai City (lai shan, Zhifu District, Fushan District, Muping District, Penglai District)

Weihai City (Huancui District, Wendeng District)

Nanchang City (donghu district, Xihu District, qingyunpu district, Qingshan Lake District, Xinjian District, Honggutan District, Nanchang County)

Jiujiang City (Xunyang District, Lianxi District, Chaisang District)

Shangrao City (Xinzhou District, Guangfeng District and Guangxin District)

Yichun City (Yuanzhou District, Zhangshu City)

Ji 'an City (Jizhou District, Qingyuan District)

Ganzhou City (zhanggong district, Nankang District, Ganxian District)

Jingdezhen City (Zhushan District, Changjiang District)

Pingxiang City (Anyuan District, xiangdong district)

Yingtan City (Yuehu District and Yujiang District of guixi city)

Wuhan (Jiang 'an District, Jianghan District, Qiaokou District, Hanyang District, Wuchang District, Qingshan District, Hongshan District, caidian district, Jiangxia District, huangpi district, Xinzhou District, Dongxihu District and Hannan District)

Huangshi City (huangshigang district, Xisaishan District, Xialu District, Tieshan District, daye city and Yangxin)

Shiyan City (zhangwan district, Maojian District, Yunyang District)

Yichang City (Yiling District, Xiling District, Wujiagang District, Dianjun District, Xiaoting District)

Xiangyang City (Xiangcheng District, fancheng district, Xiangzhou District, Zaoyang City)

Ezhou City (Echeng District, Huarong District, Liangzihu District)

Jingmen City (Dongbao District, Duodao District)

Xiaogan City (Xiaonan District)

Jingzhou City (Jingzhou District, Shashi District)

Huanggang City (Huangzhou District, Macheng City)

Xianning City (Xian 'an District)

Suizhou City (Zengdu District)

Xiantao city

Nanning (Qingxiu District, Xingning District, Xixiangtang District, Jiangnan District, Liangqing District, Yongning District and Wuming District)

Liuzhou City (Liubei District, Liunan District, Liujiang District, Chengzhong District and Yufeng District)

Guilin City (Xiangshan District, Xiufeng District, Diecai District, Qixing District, Yanshan District and Lingui District)

Wuzhou City (Changzhou District, Wanxiu District and Weilong District)

Beihai City (Haicheng District, Yinhai District and tieshangang district)

Yulin City (Yuzhou District, Fumian District)

Fangchenggang City (Fangcheng District Port Area)

Guigang City (Gangbei District, Gangnan District, Qintang)

Lanzhou City (Chengguan District, Qilihe District, Xigu District, Anning District and Honggu District)

Taiyuan City (Xinghualing District, xiaodian district, yingze district, jiancaoping district, Wanbailin District, Jinyuan District)

Datong City (Pingcheng District, Yungang District, Xinrong District and Yunzhou District)

Hohhot (Huimin District, Xincheng District, Yuquan District, Saihan District)

Baotou City (Kundulun District, Donghe District, Qingshan District, Shiguai District, Jiuyuan District, Baiyunebo Mining Area)

Xi 'an (Xincheng District, beilin district, Lianhu District, Yanta District, Baqiao District, weiyang district, yanliang district, Lintong District, Chang 'an District, Gaoling District and Huyi District)

Baoji City (Weibin District, Jintai District, chencang district)

Xianyang City (Qindu District, Yangling District, Weicheng District)

Yan 'an City (Baota District, Ansai District)

Yulin City (Yuyang District, Hengshan District)

Ankang (Hanbin District)

Changchun City (Nanguan District, Chaoyang District, Lvyuan District, Erdao District, Shuangyang District, Kuancheng District and Jiutai District)

Fuzhou (Gulou District, Taijiang District, Cangshan District, Jin 'an District, Mawei District, Changle District)

Xiamen (Siming District, Huli District, jimei district, Xinglin District, Haicang District, Tongan District and Xiang 'an District)

Putian City (Chengxiang District, Licheng District, Xiuyu District, Hanjiang District)

Quanzhou (Licheng District, Fengze District, Luojiang District, Quangang District)

Zhangzhou City (xiangcheng district, longwen district)

Guiyang City (Guanshanhu District, Nanming District, Yunyan District, Huaxi District, Wudang District and Baiyun District)

Liupanshui City (Zhongshan District, Shuicheng District)

Xining City (Chengzhong District, Chengdong District, Chengxi District, Chengbei District and Huangzhong District)

Chengdu (Jinjiang District, Qingyang District, jinniu district, Wuhou District, chenghua district, qingbaijiang district, Longquanyi District, Xindu District, Wenjiang District, Shuangliu District, Pidu District, Xinjin District, Dujiangyan City and chongzhou city)

Mianyang City (Fucheng District, Youxian District and Anzhou District)

Luzhou City (Jiangyang District, Longmatan District and Naxi District)

Deyang City (Jingyang District, Luojiang District)

Suining City (chuanshan district, Anju District)

Leshan City (Shizhong District, Shawan District, wutongqiao district, Jinkouhe District, Emei Mountain City)

Yibin City (Xuzhou District, Cuiping District, nanxi district)

Nanchong City (Shunqing District, Gaoping District, Jialing District)

Dazhou City (Tongchuan District, Dachuan District)

Meishan City (Dongpo District, Pengshan District)

Yinchuan City (xingqing district, Xixia District, jinfeng district)

Urumqi (Tianshan District, Shayibake District, Xincheng District, Development Zone, Shuimogou District, Toutunhe District, Dabancheng District and Midong District)

Haikou City (xiuying district, Longhua District, qiongshan district, Meilan District)

Sanya City (Haitang District, Jiyang District, Tianya District, Yazhou District)