20 12 I am not happy in the graduation season. Because after a long period of hard work, I have never been admitted to the civil service-I passed the written test twice in a row and failed in the interview. Such a blow made me lose a lot of weight in just a few months, and I entered the first unit after graduation, a state-owned bank with a bad mood.
The first two months after employment are systematic pre-job training-counting money, calculator, skilled use of public and private systems. Although those days were hard, in retrospect, it was the happiest time in my short banking career. Dozens of our college graduates are "locked" in a training camp, attending classes and training day and night. Every day, I face a pile of practice vouchers as high as that mountain, and the sound I hear every day is the quick and accurate click when everyone knocks on the calculator. Thanks to the hard training years without other entertainment activities, I have gained two magical skills that can show off my life and valuable revolutionary friendship among my colleagues.
I wrote the above paragraph with a smile, and then I had to write with a sad face.
After the official appointment, the "sad" days came like a flood.
Life in a bank is really hard. Because I don't work in my hometown, I live in the company dormitory. The dormitory is several kilometers away from the business outlet where I work. At that time, there were no cars and the bus station was far away. Get up early every day, get hungry, and go to a distant bus stop to squeeze a bus that is likely to be caught in a meat pie. If I don't squeeze, I may be late. When I arrived at the outlet, I was exhausted, changed my uniform and tied a bow tie, and immediately went to the cupboard. The next whole day will be endless business, endless phone calls and, unfortunately, endless customer anger.
I remember once, because of business mistakes, I accidentally added a handling fee to my customer's account. I could have put it right, but the customer just blamed me for being unfamiliar with my business and scolded me for a long time until the glass in front of me was stained by water and the lobby manager could not see it, and advised him to open it. I can't explain, I can't answer back, I can only cry silently on the other side of the glass. But what's the use of crying? No one will understand you, and there is a hall of impatient customers waiting for you. I can only dry my tears, try to calm my mood, change my smiling face to receive the next customer and avoid the next mistake.
It's no problem to correct the mistakes, and the biggest fear is that the accounts are miscalculated. Once, my client asked me to help him make a US dollar remittance (at that time, this kind of business could only be done in a designated bank, but now it seems that it can be done independently online). Our small outlets have never received this kind of business, and no one will do it. Sure, the new pork is for me. It took nearly an hour to call for advice and turn over the work instruction to help the customer complete it. I was relieved and thought everything was fine until a week later, the president rushed in and asked, "Who transferred the money last week?" ! "My heart was in my throat, and I told him guiltily that it was me. He blushed: "What's the matter with you? Both the remittance account and the banknote account may go wrong, and the customer lost thousands of dollars! "Indeed, there is a difference between cash and cash. If you enter the wrong account, there is a big difference. Such a serious business mistake not only needs to make up the money, but also involves the deduction and criticism of the outlets. I suddenly panicked.
Later, this matter was investigated for a long time, about a month. That month, I was very scared, and at the same time I was psychologically prepared to save money and be punished at any time. The result of the investigation is that it is not my fault. At that moment, I finally put down my heart when I mentioned my throat. I was supposed to be happy, but somehow I was particularly sad.
Another time, because there were too many people, I mistakenly returned the customer's deposit to her, resulting in less money in my account and my inventory. Fortunately, I have developed the good habit of checking the library at any time. I found it early, and the business manager is experienced. When I checked the flyer, I knew at once that it was business. But I couldn't find the customer's reservation information, no phone number, no address, and adjusted the video. I saw her get into a car and then disappeared. The city is not big, but it is like looking for a needle in a haystack to find such a person who is at a loss. Because the bank account was completed today, it is too difficult for me to find that customer and fill in that account that day.
Colleagues have been working together for a long time and have no clue. Later, I don't know who mentioned that the other party may have bought social security, and see if the Social Security Bureau can find relevant information. I contacted a relative of the Social Security Bureau and asked him to check it for me. The result is a collapse. Although she bought social security, she didn't reserve information. I was almost desperate.
However, things suddenly got better. My relatives managed to help me find the client's daughter! This is just another village! I finally received a client, and I accepted her reprimand with tears in my eyes, but I want my account back. It was already close to 8 pm.
Things like the above often happen. People who don't have this kind of work experience may not understand it, but it is actually like this, and it is very risky. Working in a bank, I live carefully every day. If one day I can get off work on time, it will be a very, very happy day.
This kind of life lasted for nearly a year, until I was admitted to the civil service through unremitting efforts.
I have imagined countless times that one day when I have the ability to leave my job, I will definitely take off my work number plate and hit the president in the face, and then send an email to everyone to show off. The fact is, when this day really came, I really had to pick up a pen to write that resignation letter, and my heart was full of gratitude and disappointment.
Thanks to those mistakes that can't be corrected, let me know the truth of caution;
Thanks to those "unruly" customers who once questioned my ability, my ability and emotional intelligence have been improved;
Thanks to those stormy days, I got into the habit of being calm when things go wrong.
Of course, I am most grateful to my lovely colleagues for their concern and help. . .
In fact, every experience in life will be a valuable asset. Whether it is good or bad, it depends on your attitude towards it.
Think about a sentence the author said, use it to make a conclusion and encourage everyone:
You should be grateful to those who have had painful experiences and are very hard on you, because they have directly pushed you to the peak of your life.