1, quality awareness education
Improving quality awareness is the premise of quality management, and the quality awareness of leaders is more directly related to the success or failure of enterprise quality management. Therefore, quality awareness education is regarded as the primary content of quality training.
The focus of quality awareness education is to ask employees at all levels to understand the role and significance of this position in the quality management system; The impact of its work results on the process, products and even reputation; And what methods can be used to promote the realization of quality objectives directly related to this position.
The content of quality consciousness education can include: the concept of quality, quality laws and regulations, the significance and role of quality to organizations, employees and society, quality responsibility, etc.
2. Quality knowledge training
Knowledge training is the main content of quality management training, and the organization should conduct different levels of training for all employees engaged in quality-related work. On the basis of clear training needs, we should follow the principle of hierarchical teaching.
3. Skills training
Skill refers to the professional technology and operational skills directly needed to ensure and improve product quality. Skills training is an indispensable part of quality management training.