I. Sales of refined oil products
20xx1-June Sales Table Unit: ton
This year's sales task is 39,600 tons, including: 3,384 tons of gasoline; Diesel oil 362 16 tons. As of June 30th, * * * sold refined oil 1858 1. 176 tons, accounting for 46.92% of the annual task, of which: gasoline sales 17 17.6 15 tons. Diesel oil 16863.899 tons, accounting for 46.56% of the annual sales task, failed to reach the goal of more than half of the time and less than half of the task. The main reasons are as follows:
1. The goal set by the company is on the high side. This year's sales task is based on the sales volume during the limited period, which is 50. 17% higher than that.
2. The competition in the same industry is fierce. Many gas stations nearby take measures such as price reduction, water delivery, gloves delivery and discounts to promote sales. Many drivers are trapped by superficial immediate interests and miss the opportunity to enter our station to refuel.
Although the sales volume of our station has increased greatly compared with the same period, as can be seen from the above table, the sales volume has been declining since April. Affected by the opening of the new expressway, many trucks in the north gradually take the new expressway, with short journey and fast round-trip time, which is very convenient both economically and in time. At present, almost every day, the sales volume remains at around 654.38+10,000 liters. The sales situation in the second half of the year and beyond will be more severe. It is said that the opening of the Second Jiujiang Bridge in 20xx will undoubtedly add insult to injury to our already difficult sales, and diesel sales will be obvious in different days.
The second is to consolidate the basic work and promote the improvement of management level
First, pay attention to safety and ensure the peak of Spring Festival travel rush. Due to the rapid growth of Spring Festival travel rush's peak passenger flow in February, our station took measures in advance to strengthen on-site management, and the administrator insisted on on on-site supervision and guidance to ensure the timely deployment of personnel and the safety and stability of on-site refined oil sales. Strengthen safety knowledge learning, carry out "seven thoughts and seven don't do" work, and find "ten weak links" in various forms, which effectively improves employees' safety awareness and makes safety work normalized. By reorganizing and revising all kinds of emergency plans and strengthening all kinds of emergency plan drills, we have organized 10 drills every month for half a year, which has comprehensively improved the emergency handling capacity of our station, escorted safety and ensured that no accidents of safety and environmental protection level occurred in our station for half a year.
The second is to grasp the image of service tree. Focusing on the goal of "building a first-class expressway refined oil sales enterprise", taking the activity of "striving for Excellence and serving the people" as the carrier and combining with "daily assessment" as the starting point, the service awareness and skills of employees are continuously strengthened. The mental outlook of employees has been greatly improved, and service scenes such as using civilized language, handing invoices with both hands, giving change and seeing off guests politely can be seen everywhere, and the activities have achieved remarkable results. Although the activity of "serving the people" is over, the service has not stopped. We will continue to consolidate the results of the activities and internalize them into the conscious behavior of employees. Constantly enrich and improve the evaluation content, and put an end to management blind spots. The daily assessment is conducted by on-site and video shooting, urging employees to operate according to the eight-step method of refueling, strictly regulating the details of employees' hair accessories, clothing, manners, etc., implementing the best service and attracting customers with good service.
The fourth is to grasp the quality and fulfill the promise. Taking the quality goal of "high quality and sufficient quantity, customer satisfaction" as the criterion, our station strengthens the acceptance of incoming goods. First, we control the quantity and quality of oil products from the source, put an end to all possible problems in the acceptance of oil products, earnestly implement the "ten-step unloading" operation, and implement the record of water height measurement in rain and snow and the manual comparison record of liquid level meter; Organize personnel to self-check the tanker every month to ensure the quality and accuracy of oil delivery. In the past six months, there has not been a vicious quality complaint, and the social responsibility of "every drop of oil is a promise" has been effectively implemented.
In the second half of the year, our station will closely focus on the established tasks and objectives of the company, actively expand sales based on safety, consolidate the achievements made in serving the people, establish confidence and determination under the care and guidance of higher authorities, and face difficulties with full enthusiasm and pragmatic style, which will surely create a new situation in our work.
20xx July 16
Summary of gas station work in the first half of 20xx, I stood under the correct leadership of the company and the superior business departments, guided by the spirit of the company's 20xx annual work conference, closely focused on the company's overall development goals, based on my post, served the overall situation, worked together with Qi Xin to forge ahead, and focused on "ensuring Spring Festival travel rush, grasping service and ensuring safety", which effectively promoted the steady progress of all work. The situation is summarized as follows:
I. Sales of refined oil products
This year's sales task is 39,600 tons, including: 3,384 tons of gasoline; Diesel oil 362 16 tons. Until June 30th, * * * sold 1858 1 of refined oil. 176 tons, accounting for 46% of the annual task. 92%, of which: gasoline sales 17 17. 6 15 tons, accounting for 50% of the annual sales task. 76%; Diesel oil 16863. 899 tons, accounting for 46. 56%, more than half of the time did not reach the goal, less than half of the task, the main reasons are as follows:
1. The goal set by the company is on the high side. This year's sales task is based on the sales volume during the "limited" period, which is 50% higher than that in 20xx. 17%。
2. The competition in the same industry is fierce. Many gas stations nearby take measures such as price reduction, water delivery, gloves delivery and discounts to promote sales. Many drivers are trapped by superficial immediate interests and miss the opportunity to enter our station to refuel.
3. Although the sales volume of our station has increased greatly compared with the same period of 20xx, as can be seen from the above table, the sales volume has been declining since April. Affected by the opening of the new expressway, many trucks in the north gradually take the new expressway, with short journey and fast round-trip time, which is very convenient both economically and in time. At present, almost every day, the sales volume remains at around 654.38+10,000 liters. The sales situation in the second half of the year and beyond will be more severe. It is said that the opening of Jiujiang Second Bridge in 20xx will undoubtedly add insult to injury to the sales of our station, and the topic of ideological report will be more difficult, so diesel sales will be more obvious on different days.
The second is to consolidate the basic work and promote the improvement of management level
First, pay attention to safety and ensure the peak of Spring Festival travel rush. Due to the rapid growth of Spring Festival travel rush's peak passenger flow in February, our station took measures in advance to strengthen on-site management, and the administrator insisted on on on-site supervision and guidance to ensure the timely deployment of personnel and the safety and stability of on-site refined oil sales. Strengthen safety knowledge learning, carry out "seven thoughts and seven don't do" work, and find "ten weak links" in various forms, which effectively improves employees' safety awareness and makes safety work normalized. By reorganizing and revising all kinds of emergency plans and strengthening all kinds of emergency plan drills, we have organized 10 drills every month for half a year, which has comprehensively improved the emergency handling capacity of our station, escorted safety and ensured that no accidents of safety and environmental protection level occurred in our station for half a year.
The second is to grasp the image of service tree. Focusing on the goal of "building a first-class expressway refined oil sales enterprise", taking the activity of "striving for Excellence and serving the people" as the carrier and combining with "daily assessment" as the starting point, the service awareness and skills of employees are continuously strengthened. The mental outlook of employees has been greatly improved, and service scenes such as using civilized language, handing invoices with both hands, giving change and seeing off guests politely can be seen everywhere, and the activities have achieved remarkable results. Although the activity of "serving the people" is over, the service has not stopped. We will continue to consolidate the results of the activities and internalize them into the conscious behavior of employees. Constantly enrich and improve the evaluation content, and put an end to management blind spots. Daily assessment takes the form of on-site and video shooting, urges employees to follow the eight-step method of refueling, strictly regulates the details of employees' hair accessories, clothing and manners, implements the best service, and attracts customers with good service.
The third is to grasp the quality and fulfill the promise. Taking the quality goal of "high quality and sufficient quantity, customer satisfaction" as the criterion, our station strengthens the acceptance of incoming goods. First, we control the quantity and quality of oil products from the source, put an end to all possible problems in the acceptance of oil products, earnestly implement the "ten-step unloading" operation, and implement the record of water height measurement in rain and snow and the manual comparison record of liquid level meter; Organize personnel to self-check the tanker every month to ensure the quality and accuracy of oil delivery. In the past six months, there has not been a vicious quality complaint, and the social responsibility of "every drop of oil is a promise" has been effectively implemented.
In the second half of the year, our station will closely focus on the established tasks and objectives of the company, actively expand sales based on safety, consolidate the achievements made in serving the people, establish confidence and determination under the care and guidance of higher authorities, and face difficulties with full enthusiasm and pragmatic style, which will surely create a new situation in our work.
Summary of gas station work in the first half of the year 3 20xx was an extraordinary year, and the domestic refined oil market appeared a situation of oversupply. The fierce competition between gas stations, especially the flexibility of private gas stations, has greatly affected our gas stations. I stand in the company "pay close attention to the task, protect and control the market, develop customers and promote sales" at the same time. So as to ensure safe production. Over the past six months, our station has achieved "zero accidents, zero injuries and zero pollution." However, in the past six months, the sales task faced by our station is very arduous because of the great difficulties. Since the construction of 32 1 national highway, the sales volume of our station has shown great signs of decline compared with last year in 2009.
This year's sales task is 16 13 tons, of which: 90# gasoline: 264 tons. No.93 gasoline: 132 tons. 0# diesel oil: 12 19 tons. By May 3rd1,564 tons had been completed, and 243 tons were owed. Among them, 90# gasoline owes 19 tons, and 93# gasoline increases by 7 tons. 0# diesel oil owes 23 1 ton. The main reasons for the shortage are as follows:
1. The goal set by the company is on the high side. According to the task in case of oil shortage.
There are three private gas stations and one gas station of our company near my station. The competition is fierce. In 20xx, the supply of refined oil exceeded demand, and many private gas stations reopened. Promotion methods include: price reduction, water delivery, gloves delivery, door-to-door delivery, discount and credit.
3. Affected by the construction of 32 1 National Highway, some customers went from Taiping to Longchang instead of sports cars.
This road is too bad. Many vehicles don't take this route. Many Niufo and Huangjia buses take asphalt roads, and there are buses from Huangjia to Chengdu. The old buses from Longchang to Neijiang are gradually decreasing, and the cars in the paper mill are rarely out of stock, which has a great impact on the sales of our station.
4. We didn't develop customers well. Although all our employees are actively promoting and developing customers, we still lost many customers. In the past six months, we have also established deep friendship with many customers, including genius paper factory, Liyuan paper factory and prefabrication factory. It is understood that many private gas stations want to attract customers from two paper mills. But the owners of these two paper mills have always believed in PetroChina and maintained long-term cooperative relations with us. In the second half of the year, all the staff of our station will continue to strictly follow the requirements of "Gas Station Management Code", demand themselves with high standards, contact customers more, contact the lost customers back, implement HSE policies, and ensure a double harvest of safety and sales.
Summary of gas station's work in the first half year. Ideological aspect
Since I entered Sinopec, I have made great achievements in my thought, study and work through my continuous efforts under the careful training of unit leaders and webmasters. Adhere to the four cardinal principles ideologically, support the party's principles and policies, consciously abide by various laws and regulations and relevant rules and regulations of gas stations, and conscientiously implement the work and tasks of superiors; Study hard, study hard, deeply understand all aspects of gas stations, actively participate in various exchange trainings, and obtain intermediate certificates and provincial measurement certificates during the period.
Second, the work.
Focusing on the central work of the company's zero management department, we are strict with ourselves and do a good job in accordance with relevant standards, and summarize the following three experiences:
1. Conscientiousness and responsibility: No matter what industry or position, I feel that I should be conscientious and responsible in doing things and being a person, especially as a fuel person. If a fuel man is not serious about himself, he is not responsible for public life and state property.
2. Unity and mutual assistance: the normal operation of gas station work is closely related to gas station employees. No matter what problems you encounter, no matter what problems arise, you should respond in time, provide help in many ways, and handle them flexibly; Don't ignore it.
3. Communication: employees should strengthen communication, because employees are not working alone, but as a team. A person's poor work will affect the mood of the whole team; Employees and customers should also strengthen communication, don't understand mistakes, don't be self-righteous, and be sure to ask each other what they want and how much they want to avoid unnecessary troubles and losses.
Third, management.
Since I became the supervisor, I have mainly assigned and urged the work of all employees, followed by setting an example to drive employees to work actively in the following three aspects:
1. Hard-working, serious and responsible, actively drive employees to do a good job in oil sales and improve oil sales at gas stations;
2. Warm service, treat every customer sincerely, and strive to gain more customers' recognition of Sinopec brand;
3. Organize employees to learn and understand the safety hazards of gas stations, improve employees' safety awareness and ensure the safety of promotion;
Summary of gas station work in the first half of the year 5 time passed quickly, and the work in the first half of the year passed in a blink of an eye. Here, I will report the work of XX gas station in the first half of the year as follows:
1. Gas station sales:
Xx gas station sells xx tons of gasoline, xx tons of diesel oil, * * * sells xx tons of oil products, and non-oil products sell xx yuan in the first half of the year. The sales volume of lubricating oil is ×× kg.
2. Analysis of the reasons for the decline and increase of sales volume:
At the beginning of XXX, Sinopec officially settled in XXX area because of XXX people.
I don't know much about Sinopec, so when I first started business, my daily sales volume was only × -× tons. With the passage of time, people gradually understood and accepted Sinopec, and its sales volume reached ×× tons by × month. Because there are many semi-trailers in the village where I stand, this is also an advantage of my station.
The price and location advantages of XX gas station in our company after its opening at the end of May.
So that some fuel trucks in our station were diverted. Under the influence of interpersonal word-of-mouth, we stand to supply private gas stations nearby, and we also go to XX station to refuel. Nearly half of the vehicles were lost. In order to increase sales, I often visit old customers, but with little effect.
3. Customer management
I'm standing at the exit of XXX Expressway, and there are few fixed units around.
Several carts in nearby towns and villages are loyal customers of our station. Next, we will seize old customers, create new customers and further increase sales. When the company launches the "China petrochemical refueling card" business in the second half of the year, I will publicize it to new and old customers in time. With the favorable conditions, the vigorous publicity of all the staff of our station, and under the macro-control of the company's leaders, I believe that with our high-quality service attitude, high-quality and sufficient oil products and rich convenience stores, the sales volume will continue to rise.
4. Work plan for the second half of 4.XX year
1, pay close attention to the safety management in the station, work hard on the capacity and appearance of the station, and strengthen the quality service.
2. Strictly do a good job in safety production management, deal with hidden dangers in time and report them to the company, implement safety responsibilities to individuals, and conduct regular safety training and learning.
3, do a good job in the management of gas stations, establish the concept of-gasoline, diesel oil, lubricating oil drops of high-quality oil, family friendship with things. Unite everyone to do daily business. Unity is strength, and only by keeping pace can we win.
4. Strive to complete the tasks assigned by the company.
As a stationmaster, I always keep in mind the motto "Every soldier must have a bear, and every nest must have a bear", constantly strengthen my study and be strict with myself and others. I will lead all the staff of our station to go all out, rate our station as a high-quality service station, and strive to build our station into a star-rated gas station with an annual sales volume of 500,000 tons.
In the first half of the year, the gas station work summarized the work arrangement of the Sixth Company in xx, and established the development idea of "one, two, three and four", that is, focusing on "one center", highlighting "two major themes", completing "three tasks" and realizing "four first-class". From June to June, 65438, our department closely combined with the company's overall work ideas and related work requirements, effectively applied the "five-owned work method", focusing on basic management of gas stations, skill training of gas station personnel, management inspection, management innovation and efficiency improvement, while not relaxing the daily functional management of the department, which promoted the orderly development of various management work and ensured the smooth operation of the company's gas stations.
I. Main work carried out
1. Strengthen the basic management of gas stations and improve the basic management level. In order to further refine, standardize and standardize the basic management of gas stations, our department organized department personnel to make a basic management guide manual for gas stations for one and a half months from the beginning of this year 1. More than a dozen common and necessary work forms 100 involved in the basic management of gas stations, such as internal control execution evidence, station management, hse management, financial management, facilities and equipment management, marketing management and employee management, are uniformly classified and bound into volumes, and their uses, filling formats, requirements and storage methods are described in detail. Distribute the bound form to all gas stations, making it a toolbox for basic management of gas stations, which is convenient for query and use and simplifies management. In the process of making the basic work management manual of gas stations, our department inspected and revised the management system and table tools one by one, and took advantage of the daily management inspection of gas stations to conduct field research at gas stations, and compared it with the actual work of gas stations, fully respecting and listening to the opinions of grassroots managers of gas stations. Before the basic management instruction manual of gas station was officially released, we also opened a special discussion area on the company intranet, and listened to the opinions of various districts and gas stations extensively. At the same time, we sent the first draft of the Instruction Manual to the relevant functional departments of the company, and fully collected and listened to the opinions of various professional management functional departments. Through the above-mentioned multi-channel, multi-mode and multi-level opinion collection and demonstration, the company's gas station basic management instruction manual has been officially applied, which has won unanimous praise from the company's gas stations and achieved remarkable results in the standardization and refinement of the company's gas station basic management.
2, pay close attention to gas station skills training, improve business ability.
1) Persist in regularly organizing equipment maintenance skill training to improve equipment maintenance ability. In view of the fact that the skill level of full-time and part-time equipment maintenance personnel in all districts and gas stations of our company is generally low, the gas station management department, as the competent business department, has formulated a plan to contact equipment manufacturers regularly to hold maintenance skill training. On June 5438+ 10 this year, we coordinated with Changji tanker manufacturers, and the manufacturers sent training engineers to our company to organize free tanker maintenance skills training courses. The training course is divided into two parts: theoretical course and on-site operation course. The theoretical course is attended by all full-time and part-time staff in all districts and gas stations, mainly explaining the basic knowledge of daily maintenance of tankers, so that gas station staff can master the most basic maintenance skills of tankers. The on-site operation class is mainly aimed at the equipment maintenance personnel of the company and the region, and mainly conducts on-site exchanges and drills for common problems and difficult problems in daily maintenance.
2) Take the skills competition as an opportunity to organize various districts to carry out extensive job skills training. In March this year, the company launched a triennial job skills competition training activity, aiming at promoting the company to carry out job skills training for all employees, improving the job skills of various jobs, selecting outstanding employees to participate in the job skills competition organized by provincial companies, and then forming a learning atmosphere for applying what they have learned throughout the company. In combination with the requirements of the company's skills competition training program, our department pays close attention to the job skills training of gas station operators, focusing on basic skills.
Through a thorough investigation of the basic operation skills of gas station personnel in various districts, the key analysis of previous skill competitions and the new business skills requirements of the company, our department has formed a detailed and focused overall plan for the operation skills training of gas station personnel, which has promoted the operation of the three-level cooperative training mechanism of the company, districts and gas stations. Organize the formulation of training materials such as convenience store operation, oil unloading operation, "thirteen steps" of refueling and generator operation. , and published in the company's intranet for the relevant personnel of each district and gas station to learn. At the same time, organize personnel to the gas station to shoot standardized operations such as convenience store operation, oil unloading operation and refueling into videos, and make audio-visual learning materials through dubbing and subtitles, so that the learning materials are more vivid and practical; Organize personnel to conduct standard operation site demonstration and training in turn in each district, and the number of participants exceeds 130; Organize 28 skill operators and trainers recommended by each district to go to Meng Jia gas station for targeted intensive and detailed training, focusing on the operation details, key points and training practice methods of skill competition, so that skill operators and trainers in each district have a deeper understanding and understanding of the key points and practice methods of skill operation, which has played a good role in promoting the further improvement of skills.
3. Actively carry out comprehensive improvement of gas station environment.
In order to further implement the requirements of the group company, the provincial party Committee and the provincial government on "comprehensive management of urban and rural environment", the provincial company carried out comprehensive environmental management activities of gas stations. Our department took the lead in organizing relevant departments and districts to formulate a comprehensive environmental improvement plan for gas stations suitable for our company's actual situation. The key point is to pay close attention to the gas station site environment and customer service, keep the gas station site environment clean and orderly, strengthen the service significance and good habits of employees to become the norm, enhance employees' crisis awareness, improve emergency response capabilities, create marketing, image, service and management products, and promote the service quality and management level of gas stations to a new level.
Remediation activities are divided into four stages: propaganda and mobilization, comprehensive management, summary and promotion, and acceptance and evaluation. Up to now, the first stage has been completed and the rectification activities have achieved initial results. Through daily inspection and special inspection, the on-site environment of gas stations has been improved to a certain extent, and the on-site service level and employees' mental outlook have been improved as a whole.
4. Optimize the tanker configuration to ensure that the pipe adding system is completely online.
Limited by the tanker configuration plan of the provincial company, our company still has 10 tanker which can't be replaced, which can't achieve the goal of putting the tanker into full operation. Our department organized relevant personnel to conduct a comprehensive investigation on the use of the company's tankers, formulated an optimized tanker configuration scheme according to the actual needs of gas stations, and transferred idle and redundant tankers from other gas stations to replace long-distance tankers, ensuring the smooth realization of the overall clue goal of the company's gas station refueling system.
5, timely follow up the transformation, technical transformation station signs production and installation.
According to the construction progress and acceptance of the transformation and technical transformation of gas stations, our department actively understood the needs of gas stations for signs, and organized the installation of Qiuyue, Mianzhu Chengnan, Tutang, Huilong and Qifu gas stations in identify production at the first time.
6, adhere to the gas station inspection and guidance work is not relaxed.
In the first half of this year, our department's on-site inspection and supervision of gas stations and the handling of inspection results were more humane and scientific. Combined with the actual situation of the company's gas station management, with the main purpose of finding problems, rectifying problems and improving the management level at the grass-roots level, the inspection item elimination system is implemented, and points will still be deducted for gas stations that repeatedly find the same problems and fail to rectify them. No points will be deducted for gas stations that have found problems and been seriously rectified by on-site guidance. Through this more humanized patrol management method, the basic management of gas stations has been better improved. At the same time, we have also made great changes in the inspection methods. We make full use of the built-in video monitoring system of the company's gas station, observe the on-site service and environment of the gas station through the monitoring platform, and establish a video monitoring system inspection account, which is summarized every week, realizing remote inspection and making the inspection results more objective and effective. At the same time, the use of video monitoring system itself also plays a very good supervisory role in the daily basic management of gas stations. From June to June, our department inspected more than 467 gas stations, 36 gas stations at night, 89 gas stations by telephone and 256 gas stations by video monitoring system. 33 problems were found1case, 23 problems were directed for gas station rectification1case, and 208 problems were rectified within a time limit.
7. Actively declare management innovation topics and contribute wisdom to the company's development. At the beginning of this year, under the guidance of Yang Li, the company's deputy general manager, and the provincial company management office, our department conducted a detailed investigation on the skills and training status of the company's gas station employees, and realized that the quality of the company's gas station employees was low and their execution ability was insufficient. The company's current training methods did not match the needs of grassroots employees, which seriously hindered the further improvement of the quality of gas station employees and the formation of grassroots learning atmosphere. In view of the above situation, we put forward an innovative topic of establishing on-the-job training system for gas stations, with a view to improving the company's training and learning mode, thus promoting the continuous improvement of the quality of gas station personnel and laying a good foundation for the company to form a strong human resource competitiveness and sustainable advantages. At present, this topic has been listed as the key project of Sichuan sales system by provincial companies, and our department is organizing relevant personnel, with the cooperation of the Ministry of Information, to jointly explore the construction of the information framework of this system.
Second, the work difficulties and existing problems
(1) Difficulties in work:
1. In the process of supervising the implementation of the gas station management norms and the company's related management system, the biggest difficulty is that the three-level management institutions of the company, the district and the gas station manager have not reached an organic combination, and there are certain differences in ideas and working methods, which leads to some work requirements that cannot be implemented or the work results are not obvious.
2. At present, the staffing of each gas station is tight, and the employees have long continuous working hours and high labor intensity. The on-line management system aggravates this dilemma, which is one of the important reasons why it is always difficult to fundamentally improve the on-site management level of gas stations.
(2) Existing problems
1. The company's maintenance technical force is extremely weak, and the maintenance organization can no longer meet the needs of maintenance work, and it is impossible to timely and accurately troubleshoot and finely maintain equipment. Especially after the gas station management system is put into operation, the connection between various equipment of the company is closer, and the diagnosis, elimination and treatment of faults are more comprehensive and more difficult. At the same time, the development trend of this kind of equipment information integration will become more and more obvious. In view of the above situation, it is of great significance to set up a special facility and equipment management organization and a maintenance team with rapid response ability.
2. In the daily management interaction with the company area and gas station, the information transmission is not timely and accurate, and it can never be implemented, which leads to a great reduction in management efficiency, thus deeply affecting the behavior mode and working mode of the managers of the area and gas station.
Three. Work plan for the second half of the year
1, according to the company's requirements for comprehensive environmental improvement of gas stations, continue to further promote the comprehensive environmental improvement of gas stations.
2. Continue to pay close attention to the company's gas station job skills competition training, select outstanding players to participate in the provincial company skills competition on behalf of the company, and strive to achieve the goal of "three guarantees and two competitions" established by the company.
3. Continue to publicize the 2008 edition of "Gas Station Management Specification" and "Gas Station Detail Management Manual", and promote every employee of gas station to consciously learn the specification through training, on-site guidance and assessment. In the specific work, we should do a good job in the implementation of the new norms, focusing on solving the problems of low starting point and lax implementation standards in gas station management.
Strive to popularize the relevant requirements of the new specification and detail management manual to gas station employees before the first quarter.
4. Actively carry out the work of "reaching the standard and creating stars" at gas stations and the construction of demonstration stations, and strive to build a number of boutique stations. The evaluation of reaching the standard and creating stars scheduled for xx years was postponed for some reason. In xx year, we will take reaching the standard and creating stars as the top priority of gas station management level. On the basis of ensuring the existing star-rated stations, we will focus on building gas stations above three stars. Strive to add two five-star stations (octagonal service area and transportation), 1 four-star station (Tianyuan) and nine three-star stations (Qinmi, Zhujiang, Lan Xin, Huanghe, Longquan, Xinfeng, Lianshan, Jinma and Tutang). Deepen the company's demonstration station construction project. On the basis of completing the first batch of demonstration gas stations, the number of new demonstration stations will reach 10% of the total number of operating stations, and strive to reach 20%.
5. Improve the physical management system of gas station assets, and establish a gas station asset management system in conjunction with financial and other relevant departments.
6. Fully implement the three-level maintenance management system of gas station facilities and equipment, organize part-time maintenance personnel training of gas stations, and contact equipment manufacturers such as tankers for professional training of top technicians to ensure the normal operation of gas station equipment.
7. Continue to strengthen the inspection and guidance of gas stations and improve the inspection and incentive mechanism. By regularly reporting the inspection situation and linking the evaluation with wages, gas stations are encouraged to consciously implement the norms. And strictly implement the inspection responsibility investigation system, track the rectification process of the problems found, and find and solve problems. Focus on helping gas stations with lower comprehensive rankings in each issue. At the same time, improve the retraining mechanism of full-time gas station personnel and improve the quality of gas station employees.
8. Strengthen the typical tree selection of advanced gas stations and individuals, actively recommend and display the company image to superior companies, and at the same time increase publicity within the company to drive employees to love their jobs and become talents based on their posts.
9, in-depth research, combined with the actual continue to improve and implement key management innovation projects of provincial companies.
10. Strengthen departmental management, conduct regular business training to enhance departmental business capabilities, improve the post assessment mechanism, quantitatively assess the work of each post, and strengthen the construction of execution.