Take Chongqing as an example. If there is fraud, consumers can report or complain to the industrial and commercial departments, 123 15, and the Consumer Council. Please keep consumer-related invoices, leaflets and other materials that can be used as evidence when resolving disputes.
Any unit or individual has the right to report violations of laws and regulations of private non-academic education and training institutions. Education, human resources and social security, civil affairs, industry and commerce and other relevant functional departments shall set up complaint hotlines and publicize them to the public.
After receiving the report, the relevant functional departments shall accept the report and verify, handle and reply objectively, fairly and promptly; If it does not belong to the responsibilities of this department, it shall inform the informant to report to the competent department, or transfer the relevant report materials to the competent department in time.
Extended data:
The industry and commerce department specially reminded that in view of the fact that many training institutions actually pre-charge but fail to fulfill the course agreement, the Interim Measures for the Administration of Private Non-academic Education and Training Institutions in Chongqing issued this year clearly stipulates that the pre-charge shall not exceed 6 months if it is charged according to the semester or the education and training cycle, and the pre-charge shall not exceed 60 hours if it is charged according to the class hours.
When choosing training services, consumers should rationally understand all kinds of preferential information on leaflets, pay attention to large discounts in advance, check them carefully, and don't trust the promises and advertisements of merchants. Be sure to check the license to see if there is a business scope of education and training, and whether it is beyond the scope; Also remember to check the teacher's qualifications, and check the teacher's academic qualifications and professional titles.
Baidu Encyclopedia-Interim Measures for the Administration of Chongqing Private Non-academic Education and Training Institutions
People's Network-Are there many chaos in education and training institutions? Have you met all these?