Job responsibilities: 1, responsible for answering the phone and providing international hotel inquiry, reservation and after-sales service for company members and non-members; 2. Answer guests' questions and handle related complaints.

Requirements: 1, with corresponding English conversation level, proficient in basic computer operations: word, excel, Internet, etc. 2. Strong communication and coordination skills, beautiful service voice, good service attitude and strong documentary ability; 3. Have a sense of service, good sense of teamwork and a high sense of responsibility; 4. Can adapt to shift work, and domestic hotel work experience is preferred.