1. Self-inspection report on the completion of government service objectives and tasks
According to the requirements of the county government affairs open office, our town carefully carried out self-examination around the spot check 1 1 according to the list of questions about the half-year spot check of the city's government affairs open work fed back by the county. The self-inspection report materials are as follows: 1. Self-inspection:
1, the development of the special action of "six promotion and six promotion": the government affairs network has not been updated synchronously.
2. Document release, policy interpretation and policy supermarket: the number of documents released is small, and some documents are interpreted as required, but the standards are not high, superficial and difficult to understand.
3. The implementation of the newly revised Regulations on the Openness of Government Information: the relevant information is insufficient.
Second, the rectification measures and the next step:
In view of the above problems, corresponding rectification measures were immediately implemented, as follows:
1, in view of the problem that the special action of "six promotion and six promotion" has been carried out and the government network has not been updated synchronously, our town immediately published a special work column in the supervision and protection of the government network.
2. In view of the small number of documents issued, such as document release, policy interpretation and policy supermarket, speed up sorting out the documents at this level and increase the number of public documents. Standardize the interpretation of some documents with low quality, clarify the responsibility of document interpretation, improve the standard and quality of interpretation, try to use easy-to-understand words, and explain them according to chapter and quality.
3. In order to solve the problem that the implementation information of the newly revised Regulations on the Openness of Government Information is not enough, our town collects and sorts out the implementation information of the newly revised Regulations on the Openness of Government Information in time, forms text and other materials, and publishes them in the prescribed sections.
In response to this self-inspection, our town will continue to implement follow-up rectification measures, strengthen the business study of relevant responsible personnel, clarify the division of responsibilities for government affairs disclosure, and strengthen the sense of responsibility. Strictly in accordance with the relevant provisions of the government information disclosure, according to the law and regulations, and constantly improve the level of government affairs disclosure in our town.
2. Self-inspection report on the completion of government service objectives and tasks
First, leaders attach importance to it and the organization is sound. (1) Adjust and enrich the leading group for making government affairs public. Due to personnel changes, in order to do a good job in the publicity of government affairs in XX years, the Town People's Government timely adjusted and enriched the leading group for publicity of government affairs. The mayor is the team leader, the party secretary is the deputy team leader, and the heads of relevant functional departments at the township level are members. An office is set up to take the lead in supervising the openness of government affairs and village (residential) affairs. At the same time, each village has set up corresponding organizations as required, made it clear that the heads of agriculture-related units at the township level are the direct responsible persons of the units, improved the town's open government organizations, and basically formed an open government network.
(two) the system of open government affairs is perfect, and the responsibility is implemented. In order to make the work of making government affairs public become a mere formality, combined with the reality of our town, we have formulated the relevant systems and disciplinary requirements for making government affairs public, incorporated the work of making government affairs public into the annual comprehensive target assessment, and implemented the work of network management, maintenance, update, self-disclosure and release. Government information disclosure, the implementation of information disclosure, legal application, review and confidentiality responsibilities, so that there is a basis for operation, a clear division of responsibilities.
(3) Deepen the openness of government affairs and increase convenience services. The town government affairs publicity leading group specifically guides the government affairs publicity work of all units, strictly follows the open procedures, adheres to the principles of fairness and transparency, honesty and diligence, and is convenient for the people, so as to let the masses know about the party's line, principles and policies, important activities of the town government, major project construction, hot and difficult issues that the masses are most concerned about, and so on. The government affairs publicity work has been well received by the masses.
Second, the work carried out
(1) Pay attention to the timeliness of information disclosure. Since the beginning of this year, according to the requirements of superiors and the actual situation of this town, special attention has been paid to the timeliness and authenticity of information disclosure. Strict disclosure of government information, according to the examination and approval procedures. In particular, the government information made public on the Internet shall be reviewed by the heads of various departments and reported to the leaders in charge for approval and release, so as to ensure compliance with national laws and policies and ensure the authenticity and timeliness of the public content. At the same time, a supervision and appraisal system was established, which consciously accepted the supervision from all walks of life, actively listened to the opinions and suggestions of the masses, continuously improved the quality of work, improved work efficiency, effectively guaranteed the people's right to know, participate and supervise, enhanced the transparency of work, and promoted the development of work.
(2) Highlight the key points of publicity. Annual key work, agricultural charging items and standards, bidding for major construction projects, leadership research, arrangement of fertility indicators, collection of social welfare fees, subsistence allowances, disaster relief, medical assistance, distribution of various subsidies and compensation funds, work responsibilities, work basis, working conditions, procedures, deadlines, supervision methods and work results of various functional departments, charging and fine standards and collection of administrative law enforcement departments, and other difficulties and hot issues of concern to the people and the integrity of leading cadres.
(3) Establish a standardized bulletin board. Set up a permanent public affairs column in a prominent position in the dam of the government office building to publicize the post responsibilities of government functional departments and personnel, the division of labor among party members, the annual key work and major issues. At the same time, the town cadres' public signs are set up in the government affairs hall to facilitate the masses to handle affairs at a glance, which is convenient and transparent.
(four) publicity contact telephone number and report telephone number. Publicly report the efficiency telephone number and the contact telephone number of all government officials, give full play to the supervisory role of all forces, timely feedback the questions, opinions and suggestions put forward by the masses to the relevant units and departments, and consciously accept the supervision of the masses.
(5) Strictly open procedures. In addition to national laws, regulations and policies, major decisions of the county party committee and county government, and major projects of the town party committee and town government, other dynamic information of government affairs shall be strictly reviewed to ensure that the information released is comprehensive and true, and the occurrence of leaks is strictly prohibited.
Third, the main results
Throughout the year, it was published on the bulletin board 16, and 67 issues of various work information and briefings were reported, including 2 issues of the current political news column of the county party Committee office and 2 issues of the county news column; 75 articles were published on the provincial government information network. Through the openness of government affairs, the style construction of organs and departments has been further promoted and strengthened, the relationship between the party and the masses has been strengthened, the people's hearts have been further condensed, the administrative actions have been effectively supervised by the masses, and the work process of governing the town according to law has been effectively promoted.
Fourth, the existing problems and improvement methods
First, business knowledge needs to be further improved; Second, the opening form needs to be innovated and the comprehensive service level needs to be improved. In the future work, we will continue to strengthen leadership and hardware investment, strengthen personnel skills training, broaden information collection channels, especially information related to people's livelihood, such as new rural construction, major project construction, medical assistance, rural subsistence allowances, etc., further intensify publicity, enrich publicity forms and methods, serve the masses in a convenient and flexible way, further promote the informatization construction of our town, and continuously improve the level of government affairs disclosure.
3. Self-inspection report on the completion of government service objectives and tasks
I. Examination and approval of the basic service part Our bureau has cancelled or stopped handling the organization code, enterprise product standard filing and measuring instrument repair license. The organization code has been cancelled by xxx Quality Supervision Bureau in 20xx; Enterprise product standard filing was reformed in 20xx, and now it is an open enterprise product standard filing management based on enterprise self-declaration; As there is no such enterprise in xxx New District for the time being, our bureau has applied for suspending the application for the repair license of measuring instruments on 20xx 65438+ 10/7, and it is now in a state of suspension.
Second, the basic part of the openness of government affairs
(a) to establish and improve the working mechanism of government affairs.
According to the adjustment of team personnel at the beginning of the year, timely adjust the leading group for making government affairs public. Deputy director xxx will be responsible for the organization and implementation of the government affairs publicity work of the Quality Supervision Bureau. The Cold Division of the General Division is responsible for the implementation of various requirements for government affairs disclosure, while Director xxx and Deputy Investigator xxx of the General Division are responsible for government affairs disclosure review and confidentiality review. Take the lead in coordination, supervision and inspection, achieve the "three in place" of leaders, institutions and personnel, and timely submit the work plan of our bureau's government affairs disclosure to the government affairs center as required.
(two) timely disclosure of government information.
1. In accordance with the requirements of open government affairs, timely standardize and update the portal website of xxx District in xxx New District and the "China XXX" government information disclosure catalogue, and promote decision-making, implementation, management, service and results disclosure. Submit the statistical report of information disclosure quarterly, and publish the 20xx annual report of information disclosure on time according to the prescribed format. 20xx annual report on government information disclosure will be released in the first quarter of 20xx.
2. Strengthen supervision and law enforcement information disclosure. In accordance with the relevant provisions, the subject, basis, content, standards and procedures of law enforcement of quality supervision departments shall be disclosed in accordance with the law, and the contents of law enforcement inspection and supervision and inspection carried out by quality supervision departments and inspection brigades shall be disclosed in a timely manner, and the matters that need to be investigated and dealt with shall be disclosed in a timely manner, and the cases that need to be investigated and dealt with shall be handed over to the Municipal Inspection Branch.
3 timely update institutional information, people's livelihood projects, regulations and official documents, major decisions, work dynamics, administrative law enforcement, financial information, matters and other content, to achieve the government website census qualified.
(3) Do a good job in making applications public.
20xx * * * Received 1 application. According to the regulations on application publicity, our bureau has contacted the applicant in time to inform him of the acquisition method, and the applicant is satisfied with the processing result.
Third, the basic part of effectiveness monitoring.
(1) Do a good job in cleaning up administrative power.
According to the relevant requirements of the office of the leading group for the reform of the administrative examination and approval system, our bureau has cleaned up the administrative authority matters involved, and * * * cleared out 8 power matters that need to be cancelled and 20 power matters that have not been entered. Confirm that the 20 rights items that have not been entered are entered in 20xx and passed the lawyer's review. Later, due to the failure of the system of regulating public operation platform by political power according to law, it was mistakenly deleted by the system. In order to ensure that the supervision of power matters is in place, our bureau completed 20 administrative inspection items in July and reported them to the Science and Technology Bureau for approval by lawyers. Among the entered administrative power items, eight administrative power items, namely, cancellation of organization code, registration of organization code, change of organization code, renewal, loss of damaged replacement certificate, annual information confirmation of organization code, punishment for not applying for renewal of organization code, punishment for not applying for cancellation of organization code when the organization terminates according to law, punishment for not applying for change registration when the basic information of organization changes, and punishment for handling code certificate without handling code registration, were cancelled due to relevant legal basis. In July, our bureau informed the Science and Technology Bureau to cancel eight administrative power matters, which have now stopped running.
Strengthen the effectiveness of complaint handling
In 20xx, the Quality Supervision Bureau did not receive any complaints about administrative efficiency. Other aspects * * * received complaints from the masses * *: 218 (including: mayor's mailbox: 35, mayor's public telephone number: 138, new district government affairs hotline: 32, "12365" quality complaint hotline: 0, letters from the masses: 0. All the complaints were handled in a timely and proper manner, and the masses were generally satisfied with the results.
Fourthly, the basic part of public telephone.
(A) improve the handling mechanism of public demands
In 20xx, our bureau announced the duty telephone number XXXXXXXXX, arranged two staff members to take charge of the XXXXXXXXX platform, and registered the duty telephone number 1 14, so as to facilitate people's complaints and consultation and further improve the complaint reporting channels.
(2) Do a good job in handling the public demands of the xxxxx platform in the new district.
In 20xx, 32 complaints were received through the new district government hotline xxxxx. All complaints were investigated by special personnel and docked with the complainants, and were handled properly in time. The settlement rate was 100%, and the people were satisfied with the handling results.
(3) Do a good job in the portal construction and content guarantee of the new district.
According to the openness of government affairs and related requirements, we actively reported the development of work in our district, the promotion of people's livelihood projects, the completion of "six major actions" and "three efforts", and reported 72 pieces of information to the portal website of xxx New District throughout the year, which effectively guaranteed the portal website construction and content guarantee.
V. Award items
1. Revision and expansion of the standard information platform. Focusing on the overall situation of "enterprise transformation and upgrading, serving the development of the new district", the Quality Supervision Bureau of xxx New District made great efforts to create an external environment for attracting investment and doing business, revised and expanded the standard information service platform opened to the public in July 20xx, and officially put it into operation in xxx New District on June 5438+065438+ 10/day. After the revision and expansion, the standard information service platform mainly includes titles, validity confirmation, standard novelty retrieval, WTO/TBT, xxx creation, task release, news trends, distance training, mandatory national standard full-text disclosure, etc., with140,000 new domestic and foreign standard titles and texts, totaling 1.33 million titles and 1.9.
2. Quality Supervision Bureau implements brand strategy to realize xxx "double doubling". Vigorously implement the brand development strategy, fully promote the transformation of xxx products to xxx brands, successfully achieve a historic breakthrough in the number of brands, and "double double" enterprises and products. In the xxx selection, 10 enterprises and 1 1 products in xxx District of xxx New District won xxx products and services, 9 enterprises added 9 products, and 6 enterprises added 7 products. Xxx New District Administrative Service Center became the first administrative service organization in the province.
3. Innovative elevator safety supervision and sampling methods. Introduce a third party, and entrust the Municipal Special Inspection Institute to supervise and spot-check the elevators in resettlement communities, crowded public places and communities with many complaints on a quarterly basis, * * * spot-check 23 users and 122 elevators, and adopt the methods of issuing safety supervision instructions, rectifying within a time limit, reporting the situation, interviewing questions, etc., so as to solve related problems in time and prevent the occurrence of major elevator safety accidents.
4. Further promote the standardization of public * * * graphics. Taking "building xxx standards and improving xxx quality" as the starting point, we will speed up the process of standardization, standardization and refinement of public * * * services and actively promote the standardization of public * * * graphics in the new district. Through unremitting efforts, the standardization of public * * * graphics in five pilot villages of xxx village, xxx village, xxx village passed the evaluation and acceptance smoothly.