Administration department annual work plan template 1 1. Basically establish the hotel's various institutional systems and form a more standardized personnel management. According to the general requirements of the management system, various management rules and regulations, employee reward and punishment system and daily training management regulations have been completed, making the daily management more institutionalized, standardized and operable. The first draft of employee handbook and other systems has been compiled.
In addition to improving the original human resource management system, according to the labor law and labor policies and regulations, combined with the actual situation of the hotel, the contents of rewards and punishments, assessment, transfer and selection, vacation, labor relations, etc. were clarified, and the labor and personnel management system was gradually improved.
Second, in order to meet the needs of hotel development and personal development of employees, vigorously strengthen training.
In order to continuously enhance the hotel's competitive strength, improve the quality and ability of employees, and meet the needs of the hotel and employees' personal development, the human resources department has formulated relevant training management regulations and implemented daily training inspections. Corresponding work has been done in training planning and coordination.
1, through careful organization, conscientiously do a good job in various training work.
On-the-job training for new employees is conducted in two phases. More than 50 people participated in the first phase of hotel new employee training. After the management company came, it assisted the second employee training.
2. The daily training of each department has achieved remarkable results.
Taking the housekeeping department as an example, on the one hand, each team focuses on training employees' quality, work attitude and service etiquette; On the other hand, seriously implement the training plan of the month, complete the training tasks, and organize daily job business learning.
3. Organize employees to participate in competitions and check the education and training of employees.
Organized waiters to participate in Tengzhou employee skill competition, and won the second place in the group and the gold medal in the chef cooking competition.
Third, strict "law enforcement" effectively corrected violations.
Management and rewards and punishments are important measures and means to maintain the system. Therefore, before the establishment of the quality inspection department, the human resources department strictly implemented various rules and regulations and employee codes, rewarding those who have made meritorious deeds and punishing those who have not, and everyone was equal before the system, thus safeguarding the normal interests of hotels and employees.
The human resources department takes a series of measures to solve the phenomenon of employees' violations, such as criticism and education, supervision and inspection, daily notification and fines. And strengthen quality inspection, strictly implement the implementation of various systems in the service area, and severely deal with violations of hotel regulations.
Fourth, strengthen management and streamline institutions. 20xx is the year the boss changed. Combined with the management mode of Jining Hong Kong Hotel, our department has gradually formed a set of personnel management system that can reflect the new hotel itself. In terms of organizational structure, based on the principle of simplification, necessity and rationality, a reasonable three-level vertical management model has been set up according to the functions and powers of various departments, and the goals of streamlining the organization, fine personnel, few levels and high efficiency have been initially realized.
Administration department annual work plan template 2 I. Personal orientation:
According to my own conditions and the development needs of the company, I am located in the administrative department.
1, self-condition:
I use the concept of "Tang Priest Team" put forward by Ma Yun to position myself. I have the firm will of Tang Priest, the loyalty of Bajie and Friar Sand, but I lack the professional skills of the Monkey King, so I belong to the administrative department.
2. Company development requirements:
The early operation of the company is a supplement to the establishment of business team, recruitment of franchisees and company personnel. According to the demand, the preliminary work is recruitment. Because I personally participated in the recruitment work independently, I am familiar with the whole process of recruitment work. Details are as follows:
(1) Participate in online recruitment all the time.
(2) Pre-recruitment work: contact the talent market, reserve the booth and recruitment time, forward the electronic recruitment content, apply and pay the recruitment fee.
(3) recruiting on-site work.
(4) Post-recruitment work: electronic file stub of resume, establishment of talent pool, telephone notification of retest time for those who pass the initial test. The recruitment fee receipt is reported to the cashier.
Second, the goal:
In the happy work and continuous learning, improve their ability to adapt to the development needs of the company in time and do a good job in administrative work.
1. From the personal goal, I am fully familiar with and start administrative work, and have the qualification to be an assistant to the CEO;
2. From the company's point of view, make a modest contribution to the company's development and growth, realize the recruitment and investment promotion work plan and the establishment of the guild hall, and jointly create a "__x world".
Three. Work content (responsibilities)
Based on the above two points, the positioning responsibility is three points:
(1) Cooperate with the Marketing Department to conduct pre-recruitment and investment recruitment for administrative personnel (front desk, finance, culture);
(2) Continue daily administrative work and train a receptionist;
(3) be familiar with the whole process of administrative work:
1, daily attendance
2. Reception work
3. Telephone transfer and recording
4, the use and maintenance of office equipment
5. File filing (company books, professional materials and customer files)
6. Property: Manage all business of the office, coordinate water, electricity and letters with the property company, and manage office lighting, plants, furniture, keys, etc. )
7. Learn human resource planning.
8. Learn financial knowledge and financial knowledge.
Four. Rights: to supervise the etiquette, office discipline, attendance and going out of all employees of the company as a whole.
Verb (short for verb) method:
Based on the basic principles of doing more things, doing things diligently, doing practical things and serving the marketing department and the president, the administrative personnel follow the daily work procedures and deal with unexpected work flexibly. If the company has demand, obey the arrangement and transfer.
I can work well in the company, but I am always humble. I also want to make greater achievements in the company. However, the fierce competition and the existence of many outstanding talents in the company make me feel very depressed. I don't know how to make leaders better realize their abilities, so I can only find psychological comfort in continuous progress!
I believe that many people have the same situation as me, and their talents are completely buried in the sea of people. I can only say that I am not good at expressing myself, and I failed to meet Bole and lamented my fate. But I believe that "gold will always shine", and I will stand out in the company sooner or later and realize my dream!
Template of the 3-year work plan of the Administration Department I. Work development and completion:
1, revised the financial management measures, drafted the implementation measures of rewards and punishments, the implementation rules for the fixed collection of building materials and the saving of rewards and punishments, and worked out the post responsibility system plan.
2. Draft the greening and publicity plan of the new office area. On-the-spot investigation of greening trees and signing an agreement on planting greening trees; Contact the advertising company to inspect the site and draw up the preliminary design draft; Supervise the construction team of ceiling, floor installation and board room renovation in the office area, and complete the task on time with good quality and quantity.
3. On March 29th, a special study was made on the management of office and accommodation electricity consumption, and Zhang Hongwei was instructed to do a good job of early electricity consumption statistics, dock with the owner and the power supply department, and pay the electricity fee according to the specified time to ensure the normal work and life power supply.
On March 3, 41day, a symposium on material management was held in cooperation with ministry of materials and equipment and Finance Department.
On the afternoon of April 1, a basketball friendly match was organized, and a joint team composed of troops, supervision, administration department and ministry of materials and equipment challenged the engineering department.
6, the administrative office and logistics work to perform their duties normally and effectively. Completed the meeting service and meeting minutes of all managers of the project department on March 25th, and the weekly meeting of the project department on March 26th.
Second, the problems existing in the work:
As the overall post responsibility system has not been formally introduced, there are the following problems in actual work: First, the post personnel are not clear about their responsibility scope and performance standards; Second, there is no standard basis for the assessment and inspection of departments and post personnel; Third, there is no rule to follow in the work connection between departments.
Third, suggestions:
1. It is suggested to dock with Zhongyuan Company as soon as possible, approve the introduction of the post responsibility system of the project department, improve the post setting and staffing of the department, standardize the business operation process of each link, and strengthen the ideological integration and business promotion training of employees.
2, strictly implement the approved management system or method, clear inspection measures and reward and punishment measures.
3. Due to the special organizational structure of this project department, the management of the construction branch and the project department is both, which requires managers to play a subjective role, brainstorm and actively go out to learn and learn from the advanced management models and experiences of other companies.
Four. Main work arrangements for this week:
1. Complete the ceiling, decoration, greening and publicity of the new office area; Complete the lease of air conditioning in the new office area, the addition of office tables and chairs, the connection of communication optical fiber and the connection of internal communication cornet; Complete the office relocation when the conditions of the new office area are met (the new office area of Party A will be settled before 6th); Prepare for two inspections.
2. Further improve the responsibility system and standardize business processes, and cooperate with various departments to do a good job in personnel recruitment and rational allocation. administration
Administration department annual work plan template. Self-construction of administrative department: as the power source of future enterprise development, the standardization of administrative work itself is very important. Therefore, the Ministry of Administration will vigorously strengthen internal management and standardization in the ninth year. The self-construction goal of the administrative department in the ninth year is:
1, improve the organizational functions of the department;
2. Complete the staffing of the department;
3. Improve the professional skills and quality of administrative employees;
4. Improve the quality requirements of this department;
5. Successfully complete the annual target of this department and the tasks assigned by the company.
Third, continue to improve the performance appraisal system to ensure that it is linked to salary, thus improving the effectiveness of performance appraisal. The fundamental purpose of performance appraisal is not to punish employees who have not completed their work objectives and failed to perform their duties, but to effectively motivate employees to continuously improve their working methods and quality, establish a fair competition mechanism, continuously improve the efficiency of organizational work, cultivate employees' planning and sense of responsibility, find out the shortcomings in their work in time and make adjustments and improvements, thus promoting the development of enterprises. In the ninth year, the administrative department began to improve the company's performance appraisal system, and implemented and operated it persistently.
1. During the operation, the administrative department will pay attention to the opinions and suggestions of personnel at all levels and adjust and improve the working methods in time. Guide employees to treat performance appraisal with a positive attitude, so as to improve their work and revise their goals through performance appraisal.
2. Performance appraisal itself is a communication work and a process of continuous improvement. The administrative department will pay attention to vertical and horizontal communication in the operation process to ensure the smooth performance appraisal.
3. Performance appraisal involves the vital interests of all departments and employees, and the administrative department should publicize and dispel doubts about the fundamental significance of performance appraisal on the basis of ensuring that performance appraisal is linked to the salary system.
Second, establish a position analysis system. Through post analysis, we can not only understand the qualifications and work contents of each position in the company, but also make the work distribution, work connection and workflow design of all departments of the company more accurate. We can also help the company understand the comprehensive work elements of all departments and positions, adjust the organizational structure of the company and all departments in time, and expand and contract the establishment. You can also comprehensively consider the workload, contribution value and degree of responsibility of each position through post analysis, which provides a good foundation for formulating a scientific and reasonable salary system.
The second part establishes internal vertical and horizontal communication mechanisms to strengthen daily management.
The work of the administrative department involves all levels of the work of various departments and companies, and there are many unforeseen tasks in human resources in daily work. Other goals here are a more important part of the work of the Ministry. Including: the shaping of corporate culture; Establish internal communication mechanism of the company; Office management and other three parts.
I. Staff training system
Staff training is one of the ways to cultivate staff loyalty and cohesion. Through the training and development of employees, the work skills, knowledge level, work efficiency and work quality of employees are further strengthened, so as to comprehensively improve the overall talent structure of the company and enhance the comprehensive competitiveness of enterprises.
1. Vigorously strengthen the training of employees' post knowledge, skills and quality, and intensify the development of internal talents.
2. Strive for rotation training for promising employees; Bring the old with the new; Staff self-training (reading, work summary, etc. ), etc.
3. Training cannot be formalized. It should be trained, evaluated and improved. The administration department should pay attention to the evaluation organization and work performance observation after training. The results are stored in the employee's personal training file as one of the basis for employee performance appraisal, promotion, salary adjustment and dismissal. The third part establishes the standards of talent recruitment and salary evaluation.
Second, the deepening of corporate culture.
The deepening and shaping of corporate culture, the formation of corporate culture is a process of continuous accumulation, continuous inheritance and continuous development. An enterprise with a good corporate culture, the centripetal force and cohesion of employees will be continuously enhanced, and the team spirit and fighting spirit of the enterprise are also very obvious.
1. Summarize the fine traditions and corporate culture accumulated by the company over the years. If this proposal is passed, it will be completed in the first quarter.
2. Revise the employee handbook, and add the enterprise concept, enterprise spirit, brief history of enterprise development, enterprise purpose, enterprise goal and other contents into the employee handbook, and complete this work in the first quarter.
3, for all new employees, before the formal work, not only to do a good job in personnel training and job training, but also to do a good job in corporate culture training.
4, strengthen the propaganda of outstanding employees, good deeds, carry forward the righteousness.
Third, establish internal communication mechanism.
1. Establish _ _ evaluation mechanism. The administration department plans to evaluate the heads of all departments of the company in the ninth year. In principle, it is planned once every six months. Comprehensive evaluation of work style, work ability, work efficiency, work performance, exemplary role and employee trust in morality, intelligence, ability and diligence. The assessment result is one of the references for the annual performance assessment of department heads. Establishing a supervision mechanism for department managers through assessment can also avoid the subjectivity of the company's assessment of department heads.
2. In the ninth year, the Administration Department will strengthen the interview for the staff of the Administration Department. Employee interviews are mainly conducted when employees are promoted, transferred to other posts, resigned, studied, paid, assessed on performance or other ideological fluctuations due to business or personal interests. At ordinary times, the administrative department can also conduct targeted job interviews for employees. The target standard is: interview employees at least 5 times a month, and make a written record of each interview. If necessary, the information obtained in the interview should be fed back to the manager or general manager of the employee's department, so as to do a good job according to the employee's ideological situation.
3. Improvement of other communication mechanisms. Such as employee satisfaction survey, department manager meeting and other traditional administrative departments will continue to maintain and improve.
Template 5 of Annual Work Plan of Administration Department In order to maximize the company's profit, further reduce the cost (consumption) and achieve the purpose of more standardized and healthy development of the company's management mode, my work plan and methods in the company are formulated as follows:
(a) Be fully and deeply familiar with the company.
Understanding the company's information mainly includes: the company's development vision, development strategy, management concept, corporate culture and so on. The company's main business, the work and processes of various departments, as well as work skills, organizational structure, the overall operation of the company and the company's current situation. The way to obtain information is as follows:
1. With your consent, consult relevant documents and materials such as company vision, development strategy, management concept, corporate culture, main business, internal management process and organizational structure from the company archives.
2. Read all the previous notices, regulations and systems to further understand the company's current actual operation status and mode, the company's development strategy and management philosophy. In order to have a deeper understanding of the company's corporate culture.
(two) in-depth understanding and understanding of their own job responsibilities, do a good job of overall evaluation and analysis.
After knowing the basic situation of the company, I also need to know the position and role of the position of executive director in the organizational structure of the company.
1. According to your requirements for my job functions and responsibilities, I will communicate with you on related responsibilities, authority, work reporting relationship and communication methods.
2. Understand the job descriptions of subordinates, and fully communicate and guide the relevant requirements in the job descriptions of subordinates and their daily work.
3. Consult relevant systems and workflow to further clarify your main responsibilities at work.
(3) On the basis of the above two aspects, make clear your work orientation, and then make work objectives and priorities.
On the basis of understanding the basic situation of the company's vision and development strategy, and deeply understanding their own job responsibilities, according to the importance of senior management positions to the company, make clear their own work priorities, and make work plans and alternative plans for these work priorities.
(4) Specific work and business development
1, carry out daily work, and talk less and do more when you don't know the overall operation status of the company.
2. Classify the problems found in some links within the administrative supervisor's work scope according to their priorities, formulate suggestions for the most important problems that need to be solved quickly, communicate with the leaders and obtain your consent.
3. Improve the company's management rules and regulations to ensure that the company's big and small affairs can be handled and implemented according to the rules.
4, in the weekly work summary log, fill in the daily work in detail, for the reference and instructions of superior leaders.
5, under the premise of understanding their respective positions, clear their respective tasks.
6. Check the work log of subordinates in detail, review the work plan of subordinates, communicate with employees in time when problems are found, review the report and report to the leader, and listen to your guidance on the report.
7. At the end of each month, summarize the work of this month, make a report and submit it to the leaders for review, and fully listen to your guidance on the work.
8. In daily work, if problems are found, try to solve them first, and then report to the superior leader; If it cannot be solved, or needs the help of the superior leader, report to the leader for on-site instructions in time.
9. Feedback all kinds of problems in the implementation of daily work plan, adjust and modify in time, record the performance of subordinates in the implementation of work plan, and report to the leader.
10, put forward new daily work plan and system improvement, and form a written report and submit it to the leader for approval.
1 1. In the process of implementing the above work plan, all the daily work that I am responsible for and the daily work that my subordinates are responsible for will be carried out as usual.
(5) Pay attention to communication with superiors, other departments and employees.
Administrative work is the internal service support work of the company, which provides support for the company's major business processes such as personnel planning, recruitment allocation, training development, salary management, performance management and employee relationship management, so as to ensure the smooth progress of major business processes and realize the preservation and appreciation of the company.
1. Pay attention to communicate with the superior leaders, deeply understand their views on their work, and let the superior leaders give more opinions on their work and make fewer mistakes as far as possible.
2. Pay attention to communication with other departments within the company, and fully listen to the opinions of various departments on the work of the personnel department. Change it if you have it, and encourage it if you don't.
(six) regularly summarize and improve the work.
1. Summarize the above work plans in order and submit them to the leaders for review, so as to fully listen to your guidance on the work.
2. According to the specific progress of each work plan, review the subordinate work plan, review the report and report to the leader, and listen to your guidance on the report.
Administration department annual work plan template 6 20xx annual work plan points:
First, improve the department management of the company.
(A) as soon as possible to sort out the employee handbook
The present situation of the company, although some new employees have been trained by the administrative department for one month or even after becoming full members, is still unclear about the company's detailed rules and regulations, overall strategic objectives and cultural background. Employee Handbook is the condensation of rules and regulations and company laws and regulations, covering all aspects of administrative management. At the same time, it also allows each new employee to understand the company, identify with the company and integrate into the company faster through the employee handbook.
The Employee Handbook is compiled from the aspects of the company's development history and introduction, business philosophy, personnel policy, attendance system, salary and benefits, enterprise management, organizational setup, work report, code of conduct, reward and punishment institutions, financial system and post responsibilities. The outline was listed last year and is planned to be revised this year.
(2) Cooperate with all departments to recruit and assess new employees.
The golf company will be put into operation at the end of the year, and the property management company will soon enter the second phase of Jinlinwan, which is seriously understaffed. The administrative department will cooperate with golf companies, property management companies and all departments of the company to improve the staffing and do a good job in training and entry this year.
The main purpose is to assess the performance of new employees during the probation period and the degree of mutual adaptation with the company after three months of employment. The purpose is not to eliminate them, but to leave the employees who are most suitable for the company through inspection and assessment. The evaluation is divided into three parts:
1, basic system assessment: including the company's rules and regulations, conduct, etc. The administrative department prepares examination papers according to the actual situation, and the department heads and leaders in charge are responsible for marking them. After 30 days of new employees' employment, the administrative department will issue examination papers for different people, mainly to examine the staff's character, personality and the degree of disapproval of the company. If the employee's character is poor or he doesn't recognize the company during the probation period, it is suggested that the company consider not hiring him to minimize the waste of human resources costs.
2. Job skills assessment: mainly assess the basic job skills, work attitude and ability of new employees. When a new employee becomes a regular employee, the administrative department is responsible for organizing, and the department head will ask a question to evaluate the employee according to the actual situation of the individual. The evaluation results will be submitted to the leaders in charge for review in turn. According to the usual performance and assessment data of employees, the company can be familiar with the basic situation of employees to a certain extent and refer to the work direction of employees in the company.
3. Post-employment evaluation: After employment, the HR department will cooperate with the competent leader, mainly through the Employment Application Form for New Employees.
(three) to assist departments in the management of rewards and punishments.
1 and 20__, the company's reward and punishment institutions are not perfect. In the year of 20 _ _ _, we plan to assist all departments to strengthen the standardized management of the company, assist in the investigation in time according to different events of the company, take the company system as the standard, take economic constraints as the lever, spur employees in combination with the actual situation, commend the advanced, motivate all employees to behave in a standardized way and improve their self-discipline ability.
The management of rewards and punishments in the employee handbook shall prevail, and it shall be strictly implemented. Those who are found to be late, leave early, violate the rules or do good deeds to actively safeguard the company's image will be clearly rewarded and punished according to the system and informed to the whole company. The administrative department will file the reward and punishment records of all employees in the company as reference materials when selecting outstanding employees at the end of each year.
2. Follow up and improve the reward and punishment system according to the actual situation of the company to ensure that the reward and punishment system is fair and just. In the process of implementing the reward and punishment system, if the system is found to be imperfect, such as violation of regulations, etc. If there is no reward and punishment clause, the administrative department will follow up in time, improve and modify the new version to ensure that the system is truly fair and just. Only in this way can we convince employees and make the company management truly institutionalized and standardized.
Second, establish an "enterprise business school"
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2. Divide all data into departments, set different levels of permissions or passwords, and take security precautions. The passwords of all departments shall be the responsibility of the administrative department and department heads, and the administrative department shall back up and file them to prevent accidental loss.
Third, organize employee activities to enrich the company's cultural atmosphere.
1. According to the traditional corporate festivals over the years, the administrative department continues to make plans for corporate cultural activities this year, and plans to hold the third corporate sports meeting at the end of April, the third Yangmei Festival with the marketing department in June, the first owners' sports meeting with the property management company and the marketing department in August, and the "Tell Me" cultural month at the end of September.
2. The enterprise bulletin board can reflect the connotation, image and elegant demeanor of the company, and at the same time give employees the most intuitive feeling and encourage their development. 20__, it is planned to continue to enrich the contents of the bulletin board on the first floor, and add birthday greetings from employees, holiday greetings from parents, newborn wishes, health tips and so on. For example, when parents have a holiday, the administrative department, on behalf of the company, sends greetings to all employees through the publicity column, and warmly reminds them: Did you greet your parents today? Update the content of health tips every week, care and remind everyone that health is the capital of the revolution. In addition, the latest news of the industry is often updated in the publicity column, which makes the content of the cultural wall more colorful.
Four, the establishment of employee training system, cultivate enterprises with strong comprehensive ability.
Any enterprise must have a strong entrepreneurial spirit in addition to a sound management system in order to achieve a lasting foundation. Because the management system and tools will change with the changes of the times, only the spirit is endless.
The most backward enterprise in China today is not the factory building, equipment and production technology, but the lack of enterprise spirit. Enterprise spirit is the core strength to unite employees and create a lasting foundation, and it is the soul of the enterprise! An enterprise without spirit will be in an unstable state. Corporate culture is not for outsiders to see, not for the decoration of wearing beautiful clothes, but the process of solving the company's existing problems and establishing corporate culture, that is, the process of discovering and solving the company's own problems. Therefore, the administration department prepares a 20xx-year training system to cultivate the comprehensive ability of enterprises and enhance employees.