1. Supervise, coordinate and assist all departments to formulate and implement departmental training plans in combination with their respective business activities.

2. Assist the training manager to prepare the annual training expense budget plan, and be responsible for the management of human, financial and material resources of the department.

3. Organize the implementation of induction training for new employees, organize the training work arranged by the hotel (management training discussion, promotion training, basic language training, basic quality training, various competitions), and organize relevant assessment work to improve the quality of employees and service quality.

4. Responsible for the implementation of various training programs, including drafting training teaching plans, consulting reference materials, editing training materials, selecting teaching methods, classroom teaching or practical demonstration, daily management of training courses, preparing test questions, correcting test papers and evaluating, etc.

5. Regularly arrange personnel to collect training materials and consult relevant books, organize the compilation of training materials, put forward training theme ideas, track the training progress and review the trainer's teaching content and assessment issues.

6. Assist the training manager to be responsible for the contact and management of overseas training activities of the hotel, and uniformly manage the overseas study of hotel employees.

7. Arrange the maintenance, repair and purchase of hotel teaching equipment, and purchase relevant teaching materials and materials in a planned way. Do the daily work in the office, and be responsible for arranging personnel to clean and tidy the training room. Responsible for sorting out and keeping training reference materials, and maintaining training teaching equipment and equipment.

8. Regularly report the training situation to the training manager in written form, reflect the training effect and put forward training suggestions. Understand the training trends of various departments, collect employees' opinions and suggestions on training work, and report relevant information to the training manager in time.

9. Conduct spot checks according to the training plan submitted by the department, and submit the spot check form regularly. Check employees' gfd regularly. , and give improvement suggestions and reports in time.

10, organize monthly training meeting.

1 1. Organize monthly employee birthday activities.

12. Keep good communication with trainers from various ministries and follow up the daily work evaluation of trainers.

13. Maintain and strengthen contact with the same industry.

14, responsible for the production of hotel newspapers and periodicals. Responsible for the regular production of publicity columns.

15. Assist the training manager to publicize the corporate culture.

Suggestion:

The work intensity of the hotel training department is relatively high, which requires good pressure resistance. You should be prepared for frequent criticism. :) Basically, I am taught by BOSS every day.

If you have time, you can learn some business etiquette and 6S knowledge in advance. I don't know which star hotel you are going to. This industry is relatively mature, as long as you sincerely believe that it will be successful, come on.