Communication is a necessary means of information exchange between people, and everyone in society cannot do without communication. If you are a salesperson and need to promote your products, you must communicate effectively with customers; If you are a middle-level manager, you also need to communicate well in order to better upload and release; If you are a company's customer service staff, good communication is the key weapon for you to deal with customer relations. No matter at work or in life, parents also need to communicate effectively with their children in order to be more conducive to their growth; Husband and wife also need good communication to enhance their feelings; In addition, the relationship between mother-in-law and daughter-in-law, friendship and so on need good communication.

Of course, communication is a science as well as an art. Good communication skills can make you have a good relationship with each other, get the information you want, enhance mutual understanding, and let both sides get to know each other in a comfortable mood. However, we should pay attention to one thing in communication: communication is not simply you+me = you+me, that is, in communication, if there is no * * * between the two sides, you say yours and I say mine, and the result will inevitably end in discord.

Some people deal with interpersonal relationships harmoniously, whether in life or at work, because they have mastered effective communication skills. There are a lot of research and analysis materials about effective communication. Here, I would like to summarize several practical and effective communication skills based on the NLP concept:

1. From the composition of communication, it generally includes three aspects: the content of communication, that is, the text; The tone and speed of communication, that is, pronunciation; Behavior and posture in communication, that is, body language. The proportion of the three is 7% for writing, 48% for voice and 55% for behavior and posture. The same words, under different voices and behaviors, show completely different effects. Therefore, effective communication should be a better integration of the three.

2. From the psychological point of view, communication includes consciousness and subconsciousness. Consciousness only accounts for 1%, while subconsciousness accounts for 99%. Effective communication must be subconscious, emotional and sincere communication.

3. "Identity confirmation" in communication is aimed at different communication objects, such as bosses, colleagues, subordinates, friends and relatives. Even if the communication content is the same, you should use different sounds and behavior gestures.

4. Affirmation in communication means affirming the content of the other party, not just saying something perfunctory. This can be done by repeating the keywords in the other party's communication, or even modifying them in your own language before returning the other party's keywords. This will make the other party feel that his communication has been recognized and affirmed by you.

5. Listening in communication, listening is not simply listening. You need to fully grasp the content and significance of the other party's communication in order to keep yourself consistent with the other party's real thoughts in the content of feedback. For example, many people are visual people, and sometimes they are eager to express their ideas without waiting for the other person to finish, and the result may not be profound.

6. "Follow first and then bring" This skill can be used in communication, whether it is career counseling, psychological counseling or general cooperation. "First, then" means that even you.