First of all, starting with ideological and political education, we will focus on solving the ideological concepts and understanding of public security police.
First, we should thoroughly study and practice Scientific Outlook on Development, use Scientific Outlook on Development to guide public security work, and guide the construction of harmonious relations between the police and the people. Through in-depth study and practice of Scientific Outlook on Development, we will guide the police to deeply understand and accurately grasp the scientific connotation, realistic performance and fundamental reasons of harmonious police-civilian relations, learn to use Scientific Outlook on Development to guide public security work, analyze police-civilian relations, and promote the construction of harmonious police-civilian relations. Second, we must pay close attention to the ideological construction of law enforcement and firmly establish the concept of law enforcement for the people. Education guides the broad masses of police officers to always cherish the heart of loving the people and benefiting the people, always regard saving the people from harm as the purpose and destination of law enforcement, fundamentally solve the problem of who is in power, who enforces the law and who serves, and earnestly regard the interests of the people as an eternal pursuit. Education guides the police to firmly establish the concept of strictly performing their duties according to law, and organically unify the fight against crime with the protection of human rights, the pursuit of efficiency with the realization of justice, and the form and purpose of law enforcement. Third, we should vigorously strengthen the education of the concept of harmony, establish the concept of the masses, and improve the sense of service. The concept of harmony is the basic concept of Scientific Outlook on Development. Various measures should be taken to guide the police to firmly establish a Marxist view of the masses, strengthen their sense of service, enforce the law in a civilized manner, handle affairs impartially, proceed from the tangible facts of the masses, work hard, think about what the masses think and worry about their urgency, and consolidate the ideological foundation of harmonious coexistence with the masses.
Second, start from the place where the people are satisfied and effectively solve problems for the people.
Practice has proved that many working practices of public security organs are well received by the masses. All good traditions, practices and experiences that are welcomed by the masses and represent the interests of the broad masses of the people should always be done well. First, make every effort to maintain social stability, control the overall situation of public security, and create a safe community with fewer incidents, good order and satisfaction from the masses. The key to improving the relationship between the police and the people lies in whether you can give the people a safe, stable and peaceful living and working environment. Public security organs should take effective working measures such as creating safe communities, safe passages and unblocked projects as long-term mechanisms and continue to implement them in depth. Second, we must carry out in-depth activities to love the people and facilitate the people and do practical things for the people. It is necessary to closely combine the law enforcement, management and service work of public security organs, effectively identify carriers, broaden channels, creatively and continuously carry out various practical activities of loving the people, and start with what the masses care about and need most, so as to truly solve practical problems for the masses. We must do everything possible to let the masses know about the public security organs and the people's police, enhance mutual trust, respect and cooperation, and strive to establish a fair and civilized professional image of the public security organs. Third, we must continue to adhere to the principle of "opening the door to receive visits", deepen the large-scale visits, and build a bridge of mutual assistance, mutual trust and love between the police and the people. Enthusiastically and dutifully solve the problem of letters and visits involving public security organs, visit poor families, widowed elderly people, children and other disadvantaged groups, understand the sufferings of the masses, listen to their voices, and strive to do good deeds, do practical things, solve problems, resolve contradictions, reduce grievances, straighten out emotions and promote harmony. Fourth, we should continue to deepen the construction of civilized windows and improve work efficiency and service level. Focusing on the needs of local economic and social development, conforming to the new requirements and expectations of the people, innovating service methods, tapping service potential, providing various conveniences for the people to the maximum extent, and winning the trust of the people with practical actions and actual results.
Third, start from the places where the people are dissatisfied and try to eliminate their own bad habits.
In view of the many problems of "inadaptability" and "non-conformity" existing in the public security organs themselves, we should take practical measures and make great efforts to correct them. First, no longer participate in non-police activities. According to the provisions of laws and regulations on the duties and tasks of public security organs, strictly define the boundaries between police activities and non-police activities, standardize the examination and approval system for the use of police force, strictly call procedures for police force, and establish and improve the accountability mechanism. The second is to seriously investigate and deal with cases of police violations of law and discipline. Focus on investigating and dealing with cases that the masses strongly reflect that they use their powers to deal with relationships, human feelings and money, participate in social ugly activities such as "pornography, gambling and drugs", and use their powers to seek rent. The third is to vigorously rectify various law enforcement issues. Resolutely correct the stubborn style of work, such as serious privilege thinking, indifferent sense of purpose, harming the interests of the masses, and treating the masses with "cold and hard push" and "eating and getting cards". We will continue to vigorously rectify law enforcement ills such as extorting confessions by torture, abusing coercive measures, collecting and punishing indiscriminately, and intercepting and misappropriating. The fourth is to focus on solving the problem of letters and visits involving the vital interests of the masses. Strengthen the leadership's work of receiving visits, further form a pattern of letters and visits with the responsibility system for letters and visits as the core, county-level public security organs as the focus, regular visits by various departments and police types as the support, and dispatching visiting supervision teams at different levels as the basic way, so that the legitimate rights and interests of the people can be guaranteed for a long time, so that the people can truly feel the professional style of public security organs in safeguarding people's rights and interests and serving the people wholeheartedly, continuously consolidate the mass base of public security work, and strive to improve public security organs.
Fourth, we should strengthen the relationship between the police and the people from the places where people are prone to misunderstanding.
In practical work, in order to gain the understanding and support of the masses, we must strengthen the relationship between the police and the people, improve the transparency and openness of public security work, and further strengthen exchanges and communication with the masses. First, we must vigorously strengthen public security propaganda work and give full play to the role of public security propaganda positions. According to the requirements of "close to the practice of public security work, close to the real life of public security, close to the thinking and work practice of the majority of police", we should make full use of all kinds of news media and vigorously publicize the major sacrifices and outstanding contributions made by public security organs in maintaining stability, cracking down on crime, serving the masses, and rescuing and providing disaster relief. It is necessary to train and select a large number of advanced models, so as to achieve the purpose of rallying police force, boosting morale, inspiring fighting spirit, promoting healthy atmosphere, establishing a good image and close the relationship between police and the people. The second is to carry out a wide range of colorful public security cultural activities. Actively create conditions, effectively carry out various public security cultural activities, create an important carrier and platform for communication and interaction between the police and the people, and promote harmonious police-people relations. The third is to strengthen the guidance of police-related public opinion, establish an online commentary team, guide netizens to objectively understand the truth, rationally analyze and judge, and actively create an online public opinion environment conducive to public security work. It is necessary to organize special forces, pay close attention to the dynamics of social conditions and public opinion, pay attention to discovering emerging and tendentious negative information about police, and take effective measures in time to deal with it in the bud to the maximum extent and control its impact to a minimum. It is necessary to establish and improve the working mechanism of public opinion judgment, rapid response and news release. For false reports and online information, it is necessary to clarify the truth in time, prevent media speculation, publicly deal with the results, eliminate negative effects, and firmly grasp the initiative of public opinion guidance. Fourth, continue to carry out the "open door police evaluation" activities and explore the road of public opinion-oriented policing. By employing the masses as law enforcement supervisors, integrity supervisors, setting up tip-offs and opening mass mailboxes, we will further dredge and broaden the channels of contacting the masses, consciously accept the supervision of relevant departments, all walks of life and the masses, and actively create a good social atmosphere conducive to public security work.