Language hierarchical classification refers to the abstract level of speech.
Under what circumstances can different classifications be used?
1.? Classify upward, get the consent of others, and reach an understanding.
"What is this?"
"For what purpose?"
"What's your intention?"
Classify in negotiations until you agree (until you have an idea)
Intuition is-classify upward to find relationships, and then classify downward.
2. Classify down to apply to specific events. Suitable for detailed planning and landing.
"What are some examples?" "specifically ...? "。
"any metamodel problem"
"detailed"
"downward classification"
2.? Collateral classification-is to turn the subject of communication to similar topics, avoid conflicting conversation topics, and then try to seek the possibility of * * * knowledge through circuitous ways.
For example:
Our service project "Healthy Body Management"
Upgrading-interacting with customers to understand the current situation of customers-"What is your situation now?" What makes you want to do body management? What is your understanding of healthy body? What are the benefits of doing body management for you? What kind of healthy body do you expect "What does it mean to you when you do it?" etc
Let customers discover their knowledge and needs for a healthy body, and then realize the value of "healthy body".
Subcategory-used when customers have objections to healthy body management, for example, when customers mention other similar brands, "What is the purpose of your body management?" "What is the real desired result?" We are responsible for your results. "Does this have anything to do with other brands?" By analogy, let customers know where the key points are, and avoid the possibility of comparing and acquiring * * * knowledge.
Downward classification-for example, give specific solutions after reaching the value and acceptance of healthy body with customers; Physical assessment, physical analysis, solutions-local management (face, hands, shoulders, back, chest, abdomen, waist, hips, legs, etc. ), whole body management scheme setting, tailor-made design, instruments, technical operation, follow-up and after-sales service, etc.