Tisch
In July, the sun was blazing, and I returned to my long-lost hometown-XX from school. I spent my first summer vacation since I entered the university. This holiday, I had my first social practice since I entered the university.
Under the introduction of my good friend, I went to the place where she worked as an intern. The name of this company is XX Company, which is a foreign trade company. The company is located in XX. The general manager of this company is a foreigner. He is very amiable, but he doesn't know much Chinese. My friend took me to see him for the first time, and he talked with me in fluent English. I just watched him wait for a while. He asked me some questions, and I could only try my best to answer him in my authentic English. This will test my grades at school. Finally, he agreed to let me practice in the company, thanking my friends. My friend is his secretary, and he asked my friend to arrange my work. Because I won't stay in the company for too long, my friend asked me to help her sort out the information and print out the delivery list.
After meeting the boss, my friend took me to the factory for a walk, because the printed delivery and packing list should be put into containers with the goods, and then sent to the customs for approval before being exported abroad. I followed my friends to the factory, and she introduced them one by one. I walked and listened. The environment of the factory is good and clean. Maybe it's the reason for doing light textile! There are many textile export enterprises here. It's all cloth here, and there is no sewage and garbage. When I walked into the factory, I saw a machine tool. Workers are making shirts, packing, packing and so on. Seeing how busy they are, I also want to get into work at once.
After visiting the factory and returning to the office, my friend began to arrange my work. She first let me practice typing all kinds of delivery and packing lists, which contain many contents, such as the name, quantity and article number of the goods. She said that we should make these lists carefully and we should not make any mistakes. If there are any errors that are not detected, we can't pass the customs. If the customs does not look carefully, it will find mistakes in the exporting country, and the consequences will be very serious. At this time, I thought of my major, the principle of prudence, and if I do something wrong, it will bring legal responsibility. So I practiced hard until I skillfully typed out the list.
There is just a business this afternoon, and we need to use the invoice. I typed it out at once and showed it to my boss. The boss nodded and said, "Good!" Then I took the list to my friend and followed her to the factory to pick up the goods. Let them load the car and send it to XX port, and I will follow her to the customs to send the examination and approval materials. After such practice, I also have experience, and I can do these things myself in the future, and I can also make my friends less busy. When I came back from the customs, it was already evening. We take the receipt to the boss and go home from work. Through such a day's practice, I gained a lot of knowledge. Know how to deal with customs, and be careful in everything.
In the next period, I will work with my friends. Because they are friends and familiar with each other, I feel very comfortable and work very tacitly. When the business comes, make a list of delivery packages, go to the factory to pick up the goods, and go to the customs for approval; When I have no business, I will sort out materials in the office and read foreign language books for business, because it is necessary to know English when I work in a foreign trade company, and I must make those lists in both English and Chinese. This is also learning while working. Maybe it will be useful after work. On the last day, I took the evaluation form to my boss and asked him to evaluate my practice for half a month. He said, "You did a good job! You will work in my company after graduation. "I think I didn't do anything myself, but this foreigner boss gave me a high evaluation."
The short half-month internship is over, and I have gained a lot. Not only did I exercise my spoken English, but I also learned some truth about being a man and the hard work of my parents. In order to study and sweat in the low sun, I will study hard, find a good job and let my parents live a good life. Through this social practice, I have increased my talent, exercised my perseverance and cultivated my character. I have strengthened my sense of historical mission and social responsibility, and I will strive to become a qualified builder and reliable successor of the cause of Socialism with Chinese characteristics and make my own contribution to the cause of socialist construction.
extreme
First, the internship overview
Internship time: xx, 20 19 to xx, 20 19.
Internship location: xxxx company
Internship purpose: Through this internship, I can rise from the theoretical level to the practical level, better realize the combination of theory and practice, and lay a preliminary knowledge foundation for my future work and study.
Second, the internship content
1. Customer inquiry: Generally, before the customer places an order, there will be relevant order inquiry to our business department for some details.
2. Quotation: Our business department responds to customers' inquiries in time, and determines the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications and cabinet type, and makes a formal quotation for customers.
3. Get the order: After negotiation, receive the formal purchase order from the customer.
4. Place a production order: After the customer's order is confirmed, it will be turned into an internal order and sent to the purchasing department, so that she can place an order for the factory and arrange the work plan.
5. Business approval: After receiving the order, the business department first makes a business approval form. Fill in the items in the export contract audit form truthfully, and try to list all kinds of estimated expenses. The contract approval shall be accompanied by the fax of the customer's order and the purchase contract with the factory. The audit form should be signed by the salesman, approved by the department manager, and then submitted to the management for approval before implementation. If the amount is large, or there are terms such as advance payment and commission, it must be approved by the general manager of the company. After the contract is approved, a sales order will be made and handed over to the department process personnel for follow-up.
6. Issuance of production notice: after the delivery date is determined, the business department can issue production notice to inform the factory to produce on time if the following conditions are met: if the customer pays by wire transfer, it is necessary to confirm that the deposit has been received. If it is a Western Union customer, it is necessary to determine whether the payment has reached the local Western Union.
7. Inspection: After the goods are produced in the factory and delivered to the company, it is necessary to check whether the ordered goods can be used and whether the quality is up to standard. The above are the basic principles, because this part must be done well to stabilize customer resources.
8. Prepare basic documents. Packaging materials provided by the factory, making export contracts, export commercial invoices, packing lists and other documents.
9. Delivery: notify the forwarder to come to the company to receive the goods. And give all the necessary documents to the freight forwarder.
10. Confirm receipt: After delivery, inform the customer that the goods have been delivered, and ask the customer whether they will receive the goods in a week or so.
Third, the internship process.
Choosing to enter the company naturally requires office work, which is relatively procedural and formal. First of all, we should observe the time and go to work on time. For those of us who are relatively free in college, it is necessary to exercise the skills of "sitting". We sit in front of the computer for several hours every day. Secondly, to adapt to the atmosphere of the office, I am still very serious at work, and it is very important to know how to adjust in stressful work. Third, it involves the use of modern office tools. Copying, printing and faxing are not as easy as imagined. For our foreign trade sales staff, we should be able to communicate well with foreign customers by telephone and email. Familiar with sales confirmation, commercial invoice and other documents. Through the translation of business documents, it is not as difficult as expected. Just use simple words to express Chinese meaning clearly.
Faith and persistence are the most important conditions for success.
A successful salesman should make friends with customers before talking about business. At first, I took the initiative to say hello to my customers on the phone and online, and then slowly my customers began to say hello to me. Sometimes customers will take the initiative to call to greet and chat, which will enhance the conversation and friendship between me and my customers and make them feel good about me. For salespeople, these customer resources are the potential strength of the future.
Difficult customers are salesmen's teachers. Customer complaints should be regarded as sacred language, and any criticism should be acceptable. Correctly handle customer complaints: first, improve customer satisfaction; Second, increase customers' tendency to buy cards; Third, make huge profits. Closing a deal is not the end of sales work, but the beginning of the next sales activity. Sales work will not end, but will only "start from scratch" again and again. Successful people are those who learn from failure instead of doing it.
Fourth, the internship content
For those who are afraid of failure, one thing that salespeople should not forget is that the lessons learned from failure are far easier to remember than the experiences gained from success. Failure to achieve the goal is by no means caused by the goal. Business failure is by no means the customer's fault. Ask any professional salesman the secret of success, and he will definitely answer: persistence. Nothing in the world can replace persistence. Talent is not good-talented people are everywhere: smart people are not good-people are used to poor smart people and education is not good-there are many educated people everywhere in the world. Only persistence and determination are the most important. Remember: the light that comes on first goes out first. Don't be a star of tomorrow. Persistence can last long. When a person is old, he is poor and miserable. It is not that he did anything wrong before, but that he did nothing.
Salespeople must have a strong psychological endurance. It is common to be scolded by customers and hang up the phone unreasonably. Once I had a good chat with a client, and suddenly I said, stop it. I hung up the phone. But the next time you call him, remember to keep a bright smile and a happy voice, as if the unpleasant things didn't happen last time.
After more than ten years in the ivory tower of the school, I changed from a student to a social person overnight. At first, it was really difficult to adapt. All roles and responsibilities have changed. When I came out to work, no one told you what to do and what not to do, and no teacher taught you how to correct your mistakes. Once you make a mistake, you should bear it. This is the responsibility of a social person. But at the same time, I feel that even if there is no more helplessness, you should do it.
A summary of verb (abbreviation of verb) practice
More than two months of internship passed quickly, and a week of internship at school gave me a preliminary understanding of foreign trade business. I am glad to have the opportunity to contact customers, which is a good platform for my future work and further study. Foreign trade values experience, and the accumulation of experience is the wealth of the future. Although it's hard at first, the prospect is good. During my internship, my colleagues and boss gave me great help, telling me to be a man and do things. There is still a long way to go and a lot to learn. I hope I can take every step.
During the internship, there were happy and sad times, unforgettable things and thorny problems. I have been trying to overcome these and try to do well! I believe where there is a will, there is a way. And I will work harder and harder on my future life and work!
Tisso
First, the internship time and place
Time:
Venue: xxxx Company
Second, the purpose and task of the internship
Internship purpose:
1. Through this internship, I can rise from the theoretical level to the practical level, better realize the combination of theory and practice, and lay a preliminary knowledge foundation for future work and study.
Through this internship, I can personally feel the process of a student becoming a professional.
Through this internship, I can learn a lot from my graduation internship thesis.
Internship task: I am familiar with the foreign trade business process, skillfully operate the online business platform, be able to contact foreign customers by email and telephone, combine book knowledge with practical operation perfectly, and strive to complete the tasks assigned by the company, thus creating profits for the company by taking orders.
Third, the internship requirements
Strictly abide by the internship discipline, actively participate in various internships, do not participate in internships for no reason, do not leave early, and actively think and ask questions during the internship; Take internship notes during the internship; Try not to do anything that will damage the image of college students and the school during the internship.
Fourth, the practice form.
Give priority to internship and participate in the training organized by the company.
Verb (abbreviation of verb) practical content
Time flies, the internship is coming to an end, enriching the study life and learning a lot of knowledge that books can't experience. Through internship, I feel a lot, get a lot of new knowledge and think deeply about many problems. I will be a member of society in the future, and my responsibilities will become heavier and heavier. I am an intern in a foreign trade company. My main job in the company is to learn to design and operate business, develop some new customers and maintain old customers. The following is my brief introduction to the company.
Hong Kong xx Electronics Co., Ltd. was established in 2000, dealing in integrated circuits and other electronic components from manufacturers all over the world. Its products are widely used in civil, industrial and military fields. Headquartered in China Hong Kong Special Administrative Region, it has subsidiaries in Shenzhen, Changsha and other cities. Xx company has professional sales staff and excellent engineering and technical experts, and always provides customers with solutions that are most closely integrated with application requirements on the basis of quickly responding to customer inquiries and providing high-quality delivery services, thus reducing the development and application costs of customers and enabling xx company and customers to grow together in mutual benefit. "Honest and trustworthy, quality first, reasonable price, fast delivery", "Strong strength, rich resources and real inventory" Our goal: to become a spot supplier of electronic components in China.
In order to improve the company's efficiency and increase the company's profit, the company registered three company names, HKBMCELECTRONICSCO. Hong kong potential electronics co., ltd. As my clients are in Europe and America, I also have my English name stef. I mainly make a company called HKBMC, a platform made in global sources and China. In the past ten days, I have participated in PBGROUP, IC sales and TBF listing.
A two-month internship began on March 3. This internship is mainly based on on-site production practice, and production practice is an important part of learning. Through this internship, I learned a lot of knowledge that I can't learn in textbooks, which gave me a deeper understanding of foreign trade business processes and self-employment.
1. Customer enquiry: Generally, before the customer places an order, there will be relevant order enquiries to the business department for some details.
2. Quotation: The business department responds to the customer's inquiry in time to determine the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications, cabinet type, etc. , PerformaInvoice makes a formal quotation to the customer.
3. Get the order: After negotiation, receive the formal purchase order from the customer.
4. Place a production order: After the customer's order is confirmed, place an order with the factory and arrange the production plan.
5. Business approval: After receiving the order, the business department first makes a business approval form. Fill in the items in the "Export Contract Audit Form" truthfully, and list all kinds of estimated expenses as far as possible. The contract approval shall be accompanied by the fax of the customer's order and the purchase contract with the factory. The audit form should be signed by the salesman, approved by the department manager, and then submitted to the management for approval before implementation. If the amount is large, or there are terms such as advance payment and commission, it must be approved by the general manager of the company. After the contract is approved, a sales order will be made and handed over to the department process personnel for follow-up.
6. Issuing production notice: After the delivery date is determined, the business department can issue a production notice to inform the factory to produce on time: 6. 1: If the customer pays the letter of credit, it is usually confirmed that the letter of credit has been received 1 month before the delivery date. After receiving the letter of credit, the salesman and cashier should review the letter of credit separately to check whether there are any mistakes, whether the delivery date can be guaranteed and other possible problems. 6.2: If it is a T/T payment customer, confirm that the deposit has been received. 6.3: If it is a lending customer or receives foreign exchange through bank D/A, it needs the manager's confirmation.
7. Inspection 7. 1: One week before the delivery date, inform the company inspector to inspect the goods. 7.2: If the guest wants to inspect the goods by himself or the designated inspector, he should ask the customer to inspect the goods one week before the delivery date and inform the planning department of the inspection date. 7.3: If the guest designates a third-party inspection company or a fair company to inspect the goods, he should contact the inspection company two weeks before the delivery date to make an appointment for the inspection time, so as to ensure that the time is arranged before the delivery date. Notify the factory of the inspection time after confirmation.
8. Prepare basic documents. Make export contracts, export commercial invoices, packing lists and other documents (which should be made by the business merchandiser and handed over to the voucher clerk) based on the packaging materials provided by the factory.
9. Commodity inspection: If the products are legally inspected by the state, the requirements for commodity inspection should be clearly stated when ordering from the factory, and export contracts, invoices and other materials needed for commodity inspection should be provided. But also tell the factory the export port of future products so that the factory can handle commodity inspection. You should get the inspection certificate/bill one week before delivery.