The first report of self-examination and self-correction of the hospital is to consolidate the grade evaluation results of our hospital, further strengthen the connotation construction, highlight the characteristics of Chinese medicine in our hospital, give full play to the advantages of Chinese medicine, improve the clinical efficacy of Chinese medicine, and improve the overall service and management level, with the theme of "taking patients as the center, giving full play to the advantages of Chinese medicine and improving the clinical efficacy of Chinese medicine". According to the Notice of Hebei Provincial Administration of Traditional Chinese Medicine on Doing a Good Job in the Inspection and Evaluation of Continuous Improvement of Secondary Chinese Medicine Hospitals (J.C.H. {20xx} 13), according to the Detailed Rules for the Implementation of the Inspection and Evaluation of Continuous Improvement of Secondary Chinese Medicine Hospitals and Traditional Chinese Medicine Specialized Hospitals, and in combination with the problems existing in the evaluation of Secondary A hospitals in our hospital, this implementation plan is formulated. The leaders of our hospital set up a leading group for continuous rectification, inspection and evaluation, and conducted a comprehensive and detailed self-examination. Now the fourth part of TCM clinical pathway and TCM diagnosis and treatment plan are popularized and implemented, 33 points will be deducted and 507 points will be obtained. The report on self-examination and self-correction is as follows:
First, the implementation of Chinese medicine clinical formulated by state administration of traditional chinese medicine. Regular statistical analysis, continuous improvement and perfection of the implementation of clinical pathway.
1. Through self-examination, make statistical analysis on the implementation of clinical pathway of traditional Chinese medicine (such as enrollment rate, completion rate, curative effect level, etc.) every year. ). The existing problem is that the routine examination and analysis of dizziness and headache of single disease in brain department is not specific enough.
2, according to the problems existing in the self-examination, formulate corresponding corrective measures, summarize and discuss the existing problems through the leading group, make statistics on the implementation of the clinical pathway in the Department of Encephalopathy, and regularly check and analyze each disease.
3, after the self-examination, find out the existing problems, encephalopathy department actively cooperate with the leading group, in accordance with the "secondary Chinese medicine hospital, Chinese medicine hospital continuous improvement inspection and evaluation implementation rules" guidance.
It is required to make statistical analysis and improvement on the implemented clinical pathway of dizziness and headache.
Second, according to the TCM diagnosis and treatment plan issued by state administration of traditional chinese medicine, combined with the actual implementation of TCM diagnosis and treatment plan in our hospital, summarize and evaluate the clinical diagnosis and treatment of TCM.
( 1)
1, through self-examination, according to the relevant requirements of state administration of traditional chinese medicine, analyze, summarize and evaluate the implementation of the diagnosis and treatment plan and the diagnosis and treatment of dominant diseases in traditional Chinese medicine. The analysis and evaluation of palpitation (premature ventricular contraction) was not in place and was not implemented as required.
2, according to the problems existing in the self-examination, the hospital leading group to formulate corresponding rectification measures, the existing problems will be feedback to the corresponding departments, led by the director of supervision and rectification.
3. After self-examination, the director of the department and the members of the department made a comprehensive analysis and evaluation of palpitation (ventricular premature beats) according to the feedback from the leading group and the requirements of the diagnosis and treatment standards for dominant diseases in state administration of traditional chinese medicine.
(2)
1. Practitioners of traditional Chinese medicine master the diagnosis and treatment scheme and clinical pathway of undergraduate Chinese medicine through self-examination, apply it correctly, and continuously improve the clinical efficacy. Clinicians don't fully grasp the diagnosis and treatment plan and clinical pathway, and senior doctors can't correctly guide junior doctors to use Chinese medicine theory, thinking and methods to carry out diagnosis and treatment plan and implement clinical pathway.
2. According to the problems existing in the self-examination, the hospital leadership attaches great importance to this issue. In order to improve the professional level, doctors with senior professional titles did not carry out TCM diagnosis and treatment plan and clinical pathway training according to the requirements of diagnosis and treatment plan, but went to higher-level hospitals for further study, put forward rectification requirements, and formulated professional training plans for senior professional titles to carry out TCM diagnosis and treatment.
The scheme and implementation of clinical pathway training and learning must be mastered and applied skillfully, and can guide junior doctors to use diagnosis and treatment schemes and implement clinical pathway application to improve clinical efficacy. The leading group conducts regular inspections.
3, after the self-examination, the doctors according to the arrangement of the hospital leading group, actively participate in the study and training and go to the superior hospital to learn, master the diagnosis and treatment plan and clinical path. Senior professional doctors responded to the arrangement of hospital leaders, followed the TCM diagnosis and treatment plan, and implemented clinical pathway learning, which greatly improved the clinical efficacy through training.
In this self-examination, our hospital strictly follows the requirements of "taking patients as the center, giving full play to the characteristics and advantages of traditional Chinese medicine and improving the clinical efficacy of traditional Chinese medicine". In the evaluation, the fourth part, the promotion and implementation of TCM clinical pathway and TCM diagnosis and treatment scheme, and some problems existing and found due to subjective and objective reasons are expounded, and corresponding rectification measures are formulated. All of them have been put in place according to the requirements of the specification and have been applied in clinic to improve the clinical efficacy and protect people's health.
Hospital self-examination and self-correction rectification report II Excellent doctors should not only abide by medical technical specifications, but also abide by laws and regulations. To form a correct world outlook and value orientation, we should stand at a higher level, look at the relationship between man and nature from a long-term perspective, handle the relationship between good people, and make contributions to people's disease prevention and health care while doing a good job in medical business and technology.
To be an excellent doctor, we must first deeply analyze ourselves and recognize our own shortcomings. I have been a urologist for 10 years. Although I have made some achievements, I have read medical secondary schools, junior colleges and undergraduate courses successively. Although I have obtained the qualification certificate of medical practitioner through hard work and my business skills have been greatly improved, I think my study is not systematic, comprehensive and in-depth. Theoretical study and concrete practice can not be well combined; When there are many patients, I sometimes appear impatient. When there are few patients, I occasionally appear impetuous. In view of my own shortcomings, I want to make rectification and improvement from the following aspects by repeatedly looking for reasons.
First, we should have noble medical ethics.
Morality is the first place in group education, the basic moral character of being a man, and the standard of distinguishing right from wrong. Medical ethics should be regarded as the code of conduct and self-discipline of clinicians. Medical ethics requires doctors to have a kind heart. A benevolent doctor who loves others and helps others must serve patients sincerely and kindly. Only kindness can win the love and dependence of patients, establish a deep friendship with patients, and will inevitably increase the therapeutic effect. In today's wave of commodity economy, a few doctors mistakenly regard money as everything, regard lofty medical career as business relationship, and lack emotional communication with patients. Once the treatment effect is unsatisfactory or unexpected, medical disputes will often be caused by misunderstanding. Doctors with good medical ethics can correctly handle the relationship between doctors and patients, thus avoiding some things and greatly reducing the incidence of medical disputes.
The most important thing is to have a high sense of responsibility, a high sense of responsibility, patience and meticulous work attitude, which is also very important. Modesty and prudence, neither arrogance nor rashness are also necessary. Respecting teachers and attaching importance to morality is a virtue that young doctors must possess. As a young doctor, I should respect senior doctors in business, teaching and scientific research to get their love and education. I should be humble to my colleagues in all related disciplines and learn from them what is beneficial to business development.
Second, we must have a solid theory and superb technology.
Medical skill is the ability to serve patients. To serve patients well, we must have excellent skills, rich clinical experience and training ability. Only through long-term clinical practice can we gain true knowledge! Practice should start from the basics, all operations should be trained and mastered, and the operation process should be skilled and standardized. Only after training and mastering the basic skills can we be handy in various operations. In the process of learning, we should combine theory with practice, and neither can be improved. You also need to master some basic research methods, such as the format of writing papers, the method of collecting data, and participating in scientific experimental research in person, which will play a very good role in improving yourself and eventually becoming a qualified doctor.
Third, in all kinds of clinical activities, we should be diligent in thinking, good at summing up and sensitive to emergencies.
In clinical medical activities, we should not only have a calm mind and psychological preparation, but also have material preparation, accurate judgment and proper treatment, so as not to delay precious treatment opportunities. We should pay more attention to the analysis and experience afterwards, which is a rare wealth to guide clinical work, even if it is a disease that is difficult to see in books. For every emergency, we should discuss it carefully with theory again and again. ...
Fourth, be enterprising and have good interpersonal relationships.
If you want to be a famous doctor, you must realize the importance of your position. But the premise of all this is, first of all, dedication and good interpersonal relationship, which is also an indispensable part of treating diseases.
The fifth is to establish a correct style of study and create an atmosphere of lifelong learning.
Reading periodicals regularly requires perseverance and good use of modern science and technology. If there are a lot of medical resources on the Internet and you can use computers flexibly, you can find the information you need in a short time, which can enhance the pertinence of learning and improve learning efficiency.
Noble medical ethics warms people's hearts by refusing to accept patients' red envelopes. As a medical worker, only by strengthening the construction of medical ethics, carrying forward noble medical ethics and inheriting and carrying forward the professional ethics of "doctors' kindness" can we change patients' wrong understanding of the "hidden rules" of accepting red envelopes in hospitals and guide the doctor-patient relationship to develop in a healthy and harmonious direction. Here, we should learn from many doctors, such as director, doctor, doctor Cai Pu and doctor Wu, who repeatedly refused to accept patients' red envelopes. The hospital has become so harmonious under the good atmosphere brought by a group of doctors with noble medical ethics. They are all references for my study.
Six, to further improve the clinical medical level.
We should strive for perfection in technology. Medical knowledge is constantly updated and developed, and human diseases are constantly changing. There will always be unknown areas in medicine. We should all study medicine with an open mind and a positive spirit. In the treatment of diseases, we should take patients as the center, not personal preferences and habits, and advocate "evidence-based medicine". Evidence-based medicine, also known as empirical medicine, is also a course I studied in the undergraduate class of Chongqing Medical University. It means to guide the treatment of each patient purposefully and correctly with the best scientific basis available. This requires us to be willing and good at reading while doing a lot of solid clinical and scientific research practice, so as to become qualified clinicians in the new century.
At the same time, as a member of xx Hospital, I love xx Hospital very much, and sincerely hope that xx Hospital can develop rapidly and stably to become the ace hospital in xx City.
Hospital self-examination and self-correction rectification report III Our hospital has carried out the "Three Good and One Satisfied" activities with good service, good quality, good medical ethics and people's satisfaction in the whole hospital since 201,conscientiously implemented the "Work Plan for the" Three Good and One Satisfied "activities of the National Medical and Health System" issued by the Ministry of Health, and summarized the self-examination and self-correction work carried out in the first half of 201.
First, performance.
According to the "Notice on Deepening the" Three Good and One Satisfied "Activities in the Medical and Health System in 20 13 years" issued by the superior, the hospital actively and conscientiously carried out the "Three Good and One Satisfied" activities in combination with the actual situation of our hospital.
1, the organization was established. On April 2, 2065438, KLOC-0, the hospital set up a leading group of "Three Good and One Satisfied" activities, with President Li Huilin as the leader and vice presidents as the deputy heads to lead the hospital to carry out this activity; At the same time, the hospital's "three good and one satisfaction" activity office was established with Ma Jianguo, vice president, and Hu Daoxu, deputy director of medical education, as the director, responsible for the specific work of the "three good and one satisfaction" activity in our hospital, and a "three good and one satisfaction" activity working group with the heads of various departments as members was also established.
2. Formulated the implementation plan. The hospital's "Three Good Activities and One Satisfaction" activity office has formulated the "Implementation Plan of" Three Good Activities and One Satisfaction "in Central Hospital for 20 13 years. According to the activity plan, the "three good and one satisfaction" activities in our hospital in 20 13 will be carried out in four stages: the first stage is the publicity and mobilization stage (20 13 1 May); The second stage is the problem discovery stage (June-July, 2065438+03); The third stage is the promotion stage (August-September, 2065438+03); The fourth stage is the summary and promotion stage (20 13, 10 to 12).
3. Extensive publicity and mobilization work has been carried out. From the beginning of the activity, the hospital carried out various forms of extensive publicity and mobilization work, and the hospital held mobilization meetings for middle-level cadres, doctors and nurses respectively. All departments also held departmental meetings to study the work plan of "three good activities and one satisfaction" in the national medical and health system and the work plan of "three good activities and one satisfaction" in the central hospital for 20 13 years, which made all employees deeply understand the spirit of "three good activities and one satisfaction" and laid a good foundation for this work.
At the same time, the hospital also made banners and propaganda slogans and posted them in eye-catching positions such as outpatient halls; Timely report the progress of the "three good and one satisfaction" activities in the open column of hospital affairs; Carry out various forms of publicity and mobilization work on the electronic screen of outpatient hall.
4. Carry out various forms of self-examination and self-correction. In order to carry out this work, the hospital's "three good and one satisfaction" activity office has carried out various forms of self-examination and self-correction.
1) In order to understand the people's satisfaction with our hospital's medical work, our hospital made a satisfaction questionnaire according to the activity plan of "three good and one satisfaction", and conducted a satisfaction survey on service, medical quality and medical ethics. According to the satisfaction survey results, carry out targeted rectification work.
2) Carry out special actions to standardize medical behaviors, reasonably check and treat, and improve medical quality. As early as May this year, our hospital carried out special activities to standardize medical behavior, reasonable examination and reasonable treatment in the whole hospital. After carrying out the "three good and one satisfaction" activity, our hospital took this activity as one of the contents of the "three good and one satisfaction" activity and carried it out more deeply, extensively and persistently.
3) Hold a symposium for patients and a symposium for the evaluation of supervisors' morals outside the hospital to listen to the suggestions and opinions of patients and the public on the work of our hospital.
4) Set up suggestion boxes extensively, open complaint telephone numbers, and solicit opinions from patients and their families.
5. Report the activities in time. All departments report the development of "three good and one satisfaction" activities.
6. Carry out high-quality nursing services and provide high-quality medical services that the masses are satisfied with.
7, vigorously carry out medical ethics education, learn advanced typical deeds of health system and carry out legal education, improve medical staff's medical ethics and awareness of practicing according to law.
8, actively carry out appraisal work, improve the satisfaction of the masses.
The above are the achievements of "three good and one satisfaction" activities in our hospital, but we also found that there are still some problems that need to be rectified during the inspection.
Second, the existing problems and corrective measures
1, the forms of publicity are not diversified enough, and the network materials have not kept up in time.
Rectification measures: the Information Department is required to update the network information in time and dynamically publicize the "Three Good and One Satisfied" activities in our hospital.
2. The patients' symposium is held once a month by department, and there is no hospital.
Rectification measures: appropriately increase the number of patients' symposiums, appropriately absorb some family members to participate in future patient symposiums, and hold hospital symposiums at an appropriate time.
Although telephone appointment has been made, there are very few patients who actually make an appointment.
Rectification measures: increase the publicity of outpatient appointment registration, and improve people's awareness and acceptance of appointment registration.
4. Outpatients wait in line for too long at some time.
Rectification measures: At present, there are more outpatients on Mondays, and the queue time is longer, so as to increase the reasonable diversion of medical treatment time and avoid being too busy when busy and too idle when idle.
5. Our hospital has not introduced social voluntary service into the hospital.
Rectification measures: some hospital offices should formulate corresponding management rules as soon as possible, and introduce social voluntary organizations to our hospital to carry out volunteer services in due course.
8. Some departments should strengthen the implementation of the medical core system.
Rectification measures: At present, some departments still need to strengthen the implementation of in-hospital consultation system and difficult case discussion system, and some departments have not fully implemented the three-level rounds. Therefore, the medical education department will intensify the inspection in this respect and conscientiously implement various medical core systems.
9. The list of management committees was not updated in time.
Rectification measures: please ask the office to change the corresponding personnel composition in time according to the personnel adjustment of the hospital.
10, the use of antibacterial drugs needs to be further standardized, and some doctors use antibacterial drugs beyond their authority.
Rectification measures: The Department of Medicinal Materials is required to revise the management regulations on the graded use of antibacterial drugs in our hospital according to relevant regulations, and organize all doctors to learn the rational use of antibacterial drugs.
1 1. The implementation of clinical pathway needs to be strengthened.
Rectification measures: continue to strengthen the implementation of clinical pathway, and introduce new clinical pathway of diseases in a timely manner.
12, the telephone follow-up rate of discharged patients did not reach 100%.
Rectification measures: require relevant departments to strengthen the follow-up of discharged patients at least 1 time per month.
Hospital self-examination and self-correction rectification report IV According to the requirements of the hospital to carry out self-examination and self-correction activities, combined with the study and personal work, in-depth find out whether there are a series of problems in personal work and study, and analyze the ideological roots of the problems. As a middle-level cadre in the Maternal and Child Health Hospital, I should seriously participate in this activity, comprehensively analyze the advantages and disadvantages, and find a breakthrough to further improve my work style and improve service efficiency.
Find personal shortcomings. According to the requirements put forward by the hospital leaders, check and analyze their work, study and thoughts. The main problems you investigated include the following aspects:
First, the daily study is not enough, so we can't adhere to the regular study of theory and business knowledge, and the theoretical level and quality ability can't meet the needs of the development of the new situation of water conservancy. First of all, I don't have enough knowledge to study political theory, and I don't insist on strengthening my study of political theory. Secondly, business knowledge learning is not enough. Sometimes the study of business knowledge is relaxed on the grounds of heavy tasks and busy work. Sometimes, learning only stays at the level of learning and reading, and it is impossible to understand it thoroughly.
Second, in daily work and life, it is not enough to play the vanguard and exemplary role of middle-level leaders, and the "string" of maintaining the advanced nature of leading cadres at all times is not tight enough. Sometimes they confuse themselves with ordinary employees, lower their requirements and standards, and be satisfied with getting by.
Third, we should further improve work efficiency and working methods, firmly establish conscientious and down-to-earth working standards, and take fairness, honesty and harmony with colleagues at all times as the standard requirements. Although I didn't do anything unrelated to work during working hours, such as chatting online, watching videos and reading posts, I still didn't set high standards for myself. For example, sometimes my work only stays at the task level, without adhering to high standards and strict requirements, and without striving for perfection; Although I have been in the working state of completing the task at hand, even the working method is relatively simple, but I still have no brains and no innovative spirit; Although I always tell myself to keep a conscientious and down-to-earth working state and devote myself to my work with full enthusiasm, I still feel a little relaxed sometimes.
The causes of these problems and corrective measures.
The main reason is that I gradually relaxed my high standards and requirements, and did not always maintain the advanced nature of a middle-level cadre. Through the self-examination and self-correction activities in the learning stage, I realized my own problems in time and found the gaps and deficiencies. I will further improve my thinking and work style and make clear the direction of my efforts by seeking truth from facts, earnestly rectifying and reforming, and carrying out criticism and self-criticism.
Further strengthen political ideas and enhance leadership awareness. Strengthen the study of political theory and change the world outlook and outlook on life; Correctly treat all kinds of opinions put forward by leaders and colleagues, see clearly the shortcomings and deficiencies that you don't usually notice or attach importance to from the opinions of colleagues, accept the opinions and suggestions of leaders and colleagues with an open mind, and solve problems effectively.
Based on their own duties, always maintain good work enthusiasm, play the role of department center and leader, abide by various rules and regulations, and do a good job in daily management such as attendance; At the same time, strict work discipline is required, everyone is required to do it first, and everyone is required to complete the task and take the lead in completing it. Listen carefully to the opinions and suggestions of colleagues in the department, take the initiative to care and help in work and life, give full play to the strengths of comrades in various departments, stimulate everyone's enthusiasm for work, unite and lead all the staff in the department, complete all the charging work, serve the hospital center, strive for Excellence in charging work, and strive to be an advanced department at the end of the year.
Strengthen self-transformation, improve comprehensive quality, consciously study hard, lay a solid foundation, flexibly use reasonable methods and measures, love one's job, do one thing and love one thing with an open mind, be eager to learn, see more and ask more questions when encountering problems, and ask more questions from surrounding leaders and colleagues. Always keep in mind the responsibilities of a middle-level cadre, set strict demands on yourself with higher standards, and pay attention to playing an exemplary role in daily work, study and life.
Hospital self-examination and self-correction rectification report V. Self-examination report on rectification of medical safety hazards According to the requirements of the' rectification of medical safety hazards' activity issued by the Municipal Health Bureau, our hospital carefully organized the staff to learn the spirit of activities and carried out special rectification activities in all aspects of hospital work as required. Since the implementation of the rectification activities, the problems existing in the rectification of our hospital and the rectification measures are reported as follows:
1, existing problems:
(1). Medical quality problem
1. Problems in outpatient service
According to the requirements of emergency management, there is no separate emergency department in our hospital, and there is no fixed emergency staff with strong business skills. The rate of certified doctors in outpatient and emergency departments is not high, and there are cases of unlicensed and illegal medical practice. Some medical staff have low professional skills, so they can't master and apply some commonly used first-aid equipment and some basic first-aid techniques skillfully. The cooperation between departments is not close enough, and the cooperation between department personnel is not enough.
Medical document writing is not standardized. Outpatient prescription writing is not standardized, the elements are incomplete, the dosage and usage are unknown, the application of antibiotics is not standardized, and there are unreasonable drugs. The content of outpatient observation medical records is too simple, and the writing of observation cases is not strictly standardized. The quality management of hospitalized cases is not in place, and some medical staff's medical records are not standardized and timely. Various records are not standardized, such as conversation record of critically ill patients, rescue records, discussion records of difficult cases, discussion records of dead patients, etc. And the writing requirements are far from meeting the requirements of medical document writing quality standards. All kinds of outpatient logs are incomplete, discontinuous and incomplete. Some medical systems and core systems are incomplete and imperfect. It is necessary to further establish, improve and implement the relevant systems of various departments, especially the core system of continuous improvement of township hospitals. The implementation of various systems is not in place, and some systems have not adapted to the needs of hospital management at this stage.
Problems existing in nursing department The establishment of various nursing systems is incomplete and imperfect. The previous nursing system was established based on the management of outpatient system. Since the inpatient building was put into use, the original system can no longer meet the current management requirements. Now it is necessary to establish a relevant standard system in combination with the actual situation of hospitalization management.
The organizational system of nursing management is incomplete. The relevant nursing management was not implemented according to the regulations of Nurses, and the target management responsibility system was not implemented. Since the inpatient department of the hospital was put into use, the nursing management department has been unable to establish a perfect nursing management system according to the functions and tasks of township hospitals, and the responsibilities of each post are not clear, and there is mutual shirking in the work. The management of nursing human resources is not complete, and the nurse management system has not been established according to the actual situation of the unit. There are no clear requirements for the qualifications, technical abilities and technical standards of nurses at all levels, and the nurse grade and performance evaluation mechanism have not been established and improved. According to the hospital nursing staffing standards, ward nurses and beds can not meet the prescribed standards.
The assessment standard of nursing work is not comprehensive and perfect. The regular assessment of nursing work is not timely and becomes a mere formality. Nursing documents were not written in strict accordance with the Basic Norms of Case Writing, and the writing quality of nursing documents was not standardized. All kinds of incomplete registration, such as disinfection records, observation records, emergency records of critically ill patients, handover records, etc.
The concept of aseptic technology is not strong, and the operation still needs to be further improved. The operation standard of nursing skills has not been effectively established, some nursing staff's skill operation is not standardized, and the destruction of disposable goods is not thorough and standardized. The sanitation of outpatient and inpatient departments is poor, there are hidden dangers of cross infection, quilt cover and sheets are out of date, glass is not clean, and cleaning is not timely.
3. Problems existing in pharmaceutical work
The pharmacy drug management system is incomplete. The management system of toxic, hemp and drama drugs is not implemented in place, accounting records are not standardized, and there are hidden dangers in management. Drug management is not in place, and expired moth-eaten drugs still exist.
The personnel actually engaged in drug dispensing in the hospital are non-pharmaceutical professional technicians, and other professional technicians are engaged in drug dispensing after being trained and qualified by the Food and Drug Administration. The knowledge of drug dispensing is not enough, prescription dispensing is not strictly controlled, and unqualified prescription dispensing occurs from time to time. Some dispensing personnel have a weak sense of responsibility and sometimes dispense the wrong drugs.
(2). Problems in service attitude
The service attitude of outpatient staff is not good, patients sometimes respond, service attitude, service awareness and service quality are poor, and there are some problems in medical service, such as cold, collision, hardness and top, and the service attitude needs to be further improved.
The service quality of nursing staff is not high, which fails to reflect humanized service. The basic nursing and grading nursing measures provided are not in place, and the nursing of inpatients stays in the primitive stage. The medical service quality of some medical staff is not high, the service attitude is poor, and the patients have a strong reaction. Some nurses have insufficient sense of responsibility, and the implementation of the "three checks and seven pairs" system is not in place, which has medical hidden dangers. The implementation of nursing error reporting and management system is not in place, the observation of patients is not in place, and nurses can not actively report some nursing adverse events.
3. Pharmacy staff
Service attitude needs to be further improved. The staff have poor service consciousness and attitude, and failed to establish a "patient-centered" pharmaceutical affairs management service model. The patient's service language is cold, the attitude is poor, and there is a quarrel with the patient, and the patient reacts strongly. Service attitude needs to be further improved.
(3) Problems in the work style and mental outlook of cadres and workers.
Some medical workers are enterprising, responsible and active. They need to further enhance their sense of responsibility, urgency and crisis, enhance their sense of service, improve their service methods, and improve the relationship between doctors and patients, so that the people's satisfaction with the style of medical institutions can be significantly improved. Some medical staff have a poor mental outlook. They don't wear work clothes, do not apply for work permits, leave their posts without permission, don't chat, are depressed, and can't devote themselves to medical work in high spirits.
(4). Problems in environmental sanitation
For a long time, the health units of the medical system have been unsanitary. Through the inspection in our hospital, the floor and glass of all departments are generally dirty, messy and poor, and the desktop items are piled up and placed in confusion, which affects the image of medical and health units.
Two. measures for rectification and reform
1. In order to ensure the smooth progress of health rectification work and meet the requirements of the rectification plan, a leading group for health rectification work was established to take charge of the hospital rectification work and provide a strong leadership guarantee mechanism.
Wang Gang, the team leader, is fully responsible for the health rectification work of the health centers and village health centers.
Member Li is the relevant department of the government responsible for rectifying health work.
Wang Xiaoyi is responsible for the strict rectification of the medical team and pharmacy, and report it to the hospital office.
Zhang Lili is responsible for rectifying obstetrics and gynecology and maternal and child health care.
2. Strengthen medical quality management, establish rules and regulations, pay close attention to implementation, and put an end to medical accidents.
(1) Establish a long-term mechanism for the rectification system of medical and health work. The leading group of medical and health rectification activities is responsible for the management of medical quality and medical safety, and establishes a regular supervision system for medical and health management. Every week, the hospital organizes relevant department personnel to conduct special inspections on the medical work of each department, register the problems existing in the inspection on the medical and health supervision form, immediately put forward rectification measures, put the responsibility on people, rectify within a time limit, and organize relevant personnel to carry out rectification inspections.
(2) Establish and improve the relevant medical work management system. In accordance with the requirements of the Health Bureau, establish and improve the relevant systems of various departments, especially the core system of continuous improvement in township hospitals, establish a mechanism to prevent and handle medical disputes, and properly handle medical disputes in a timely manner. Formulate medical accident prevention plans and procedures for handling major medical safety incidents, report major medical negligence and medical accidents as required, and effectively prevent accidental injuries caused by non-medical factors.