When goods or services are in short supply or oligopoly, that is, seller's market, customers are not only God, but also victims of being cheated or exploited by others.
What is a buyer's market? The real buyer's market is a market with rich commodities, diverse styles, complete services, fierce competition among merchants and no monopoly.
Second, customers are God, because they are consumers of goods and services and the most fundamental source for enterprises to create maximum benefits.
Without customers, or consumers, enterprises can't win market share and have no turnover. In the end, businesses can't make profits, let alone create maximum benefits. In short, whoever can seize customers will gain benefits; Who can win the most customers is the king of the market. Microsoft is a good example.
Third, the customer is God, that is to say, as a businessman, we must first respect the customer's personality. A shopping mall that climbs the rich to help the poor, judges people by appearances and judges people by appearances will not be favored by customers. Customers are God, that is, businesses are required to do it, regardless of gender, age, wealth, equality, no deceit.
Fourth, customers are God, that is to say, businesses must abide by the relevant laws, decrees and management regulations of the state and provide genuine goods or services to customers. Profit is the essence and nature of an enterprise. However, this cannot be at the expense of the interests and rights of customers as consumers. Those who forget justice and pervert the law will never be the Gates of Microsoft.
Fifth, the customer is God. Even when individual customers are picky, unreasonable and stubborn, businesses should calmly act according to the requirements of law and morality, instead of bullying customers by force and power.
Once the merchant really realizes that the customer is God, the merchant will become the darling of the customer and the winner in the shopping mall.