Enterprises in China have gradually realized the importance of implementing customer relationship management (CRM) project, but many enterprises are confused about which solution to choose and how to implement this project. Starting with analyzing the market structure and trading behavior characteristics of products, this paper expounds the necessity of implementing CRM system in enterprises, then puts forward the process framework of CRM system based on Web, and finally expounds the key points of implementing CRM system in enterprises.
For reference only, I hope it will help you!
It is not easy. I thought about it for a long time. Give me some points! thank you