The whole society requires higher and higher efficiency in all industries, especially in the service industry. Because informationization and intelligence are becoming more and more common in the construction of all industries today, it is necessary to meet the service needs of people, improve their own services and improve service efficiency, so queuing technology came into being. The design of the queuing system improves the management level of visitors' habits in the lobby of the integrated system and reasonably arranges customers to handle various businesses. Through the call service, customers can sit down and wait, avoiding window congestion and queuing, reasonably arranging window services and reducing customer waiting time; At the same time, the queuing system can be used to generate scientific management data for hall services.

The second paragraph is translated as follows

Aiming at the customer queuing system of general business of provincial government departments, this system solution is adopted based on the queuing mode of computer network technology. According to the requirements of modern business queuing of provincial government departments, this scheme systematically designs and implements the system, voice system and challenge queuing system, and manages the customer queuing system of provincial government departments as a whole, in order to improve the efficiency of business assignment in the business hall, improve customer service satisfaction, enhance enterprise competitiveness and establish a good corporate image. Managed by computer, on the one hand, it provides customers with fast, accurate and reliable services; On the one hand, it improves the management level of the enterprise itself, obtains business information timely and accurately, assists the decision-making with the change of market demand, and gradually becomes a means to organize and implement auxiliary services from simple optimization of service environment and customer order management.

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