Supplementary knowledge: "Prisoner's dilemma", when two prisoners are held in solitary confinement, although they have agreed not to report each other in advance, in fact, because the policy is "confession first, leniency first", this policy will lead them to break their promises and both choose "confession" as the worst result.
The establishment of "prisoner's dilemma" is conditional.
First, the scene of "prisoner's dilemma" is called "static game" academically. In the game, participants choose actions at the same time, or the latter actor doesn't know the choice of the former actor, although there is a first one. That is, the two sides do not communicate in the game.
Second, the premise of "prisoner's dilemma" is that the number of games is only once, and the two sides will not cooperate in the future. Since there is no cost to cheat each other once, let's cheat. If two people have cooperation opportunities in the future, their strategies will change and they will probably keep their promises.
Therefore, the way to avoid the prisoner's dilemma is to establish a relationship even if you leave your job, give a mutually beneficial cooperative relationship, and turn a single game into multiple games, so as to avoid the prisoner's dilemma and become a win-win relationship. The cooperative relationship between people is essentially a mutually beneficial cooperative relationship.
The principle of reciprocity is an important principle in sociology. Sociological theory holds that the relationship between all members of society is a form of social exchange and should follow the principle of reciprocity. A person is employed by an organization because it helps to realize his wishes at a certain stage.
One paper mentioned the essence of resignation: only when employees feel that there is social exchange between themselves and the organization will they strengthen their ties with the organization, enhance their feelings for the organization, fulfill their commitments to the organization, strive to improve their performance and help other members of the organization. Otherwise, he will choose to leave.
Although resigning makes managers unhappy, it may be a starting point for resignees to satisfy their wishes. If we can't recognize this clearly, the next problem may be that after a person resigns, the manager himself or the organization will never maintain social exchange relations with him again, which is actually a problem that management should solve.
I recommend reading the book "Alliance". Hoffman, the author and founder of LinkedIn, established the LinkedIn former employee club. Through the relationship between the resigned employees and the company, he gained more information and management experience that other companies could not contact, and also provided resource support for former employees. Form a social resource network that transcends the boundaries of the company.
Be sure to set up a business post or business department in charge of resignation and resignation management in the human resources management department. Members of society are essentially reciprocal exchanges. As an employee, it is a form of exchange. As a resignee, you can still establish another form of communication and achieve mutually beneficial cooperation.
Former employees are very important relationship resources. We should establish new relationships with them and break through the "prisoner's dilemma". Here are some specific suggestions:
When employees leave their jobs, they must conduct exit interviews like recruiting new people. It is an art to decide which level to talk to, whether to talk to his superiors, to talk to the human resources department independently, or to talk to the main leaders according to their ability, on-the-job performance and future development direction. The purpose of the conversation is to keep people and pay attention. And this test is the manager's model.
With the support of the company, the human resources department or on-the-job employees take the initiative to establish a communication platform with the resigned employees. However, it should be noted that the essence of the communication platform is mutually beneficial cooperation. Therefore, the company must provide some material and spiritual benefits to these people who leave their jobs and be attractive. For example, we can invite some old employees who have contributed to the company to participate in celebrations and other activities frequently to affirm their contribution to the company during their stay in the company. Of course, the company can also obtain new employee information and market information based on this platform, and obtain good management norms.
Always pay attention to keep this platform in a good emotional state and prevent it from becoming a channel to disintegrate the company team. It is necessary to set up a firewall according to the specific situation to prevent the relationship between resigned employees and on-the-job employees from being unfavorable to the company's development. You should choose a responsible administrator. If you use the WeChat platform, the group owner must choose carefully.