Railway passenger transport department. According to the query of official website, the ticketing department of the railway station belongs to the management of the railway passenger transport department. The railway ticketing department is headed by the customer department of each bureau group company, which mainly provides services such as ticket sales and change of tickets for passengers. Railway ticketing departments are generally located at stations above the county level, and urban passenger transport departments with passenger capacity will also set up special ticketing outlets to facilitate urban citizens to purchase tickets, which is a manifestation of the railway departments serving the people.