Summary is a written material that comprehensively and systematically summarizes the achievements, existing problems, experiences and lessons gained in a period of time, which can enhance our ability to find problems. Let's write a summary. How should I write a summary? The following is a summary model essay of service industry internship compiled by me for reference only. Let's have a look.
Summary of Practice in Service Industry Model essay 1 Judicial practice is a bridge and turning point for law students to move from campus to society, and it is also a post in my life.
On July/0/2, xxxx, the summer vacation began. After two days of running around, I found an internship in the legal service office of Qianling Town, Yunyan District, Guiyang City, and officially went to work on June/0/5. As for when I left this unforgettable post station, it was a few days before the formal class, that is, xxxx1October 25th, 10, and the whole internship lasted for more than 100 days.
During the 100 days of internship in Qianling Town Law Service Office, under the leadership of my tutor, lawyer Ma Yang, and with the strong support of the realization unit, I successfully completed the internship task assigned by the school and achieved the results that I am proud of all my life.
Although you may say that the business and level of law firms are less than those of law firms, what I want to say is that this statement only applies to a few cases. In fact, the internship in the legal service office can help us better understand the situation of the society and the parties. In addition to professional answers, each of us should try our best to understand and feel the truth behind the case and what each party needs most. Moreover, we will also know how long the road of law and rule of law is in China and how difficult it is to govern the country according to law, thus leaving a lot of room for imagination and imagination for our graduating college students, what we have and what we can do. Fortunately, everyone in my internship unit has full enthusiasm and solid professional knowledge, and teamwork is not bad. What makes me happier is that my tutor is a lawyer, and I can handle some criminal cases with him. I also use independent office equipment. So in the following internship life, I feel that life has some preference for me.
From July 17, I started to write a divorce complaint to the application for property preservation on September 8, from writing a general defense to writing a defense for intentional homicide, robbery and traffic accident; From July 2 1 to the hearing of "Liu v. xiaohe district Wangwu Village Committee Land Dispute Case" in the People's Court of Xiaohe Economic Development Zone, Guiyang City, and then to Pu 'an County to meet with the families of the victims of the "six-person intentional homicide case" prosecuted by the People's Procuratorate of Xingyi City, Guizhou Province, to understand the facts of the case; From the consultation of real estate disputes when the office is on duty to the case of "intentional injury of students" in Caotang Town on September 27th, and the case of "Wang Cheng's loan dispute" in Nanming District Court on June 5438+ 10/8 ... I have learned how to write legal documents, how to write legal documents well, how to conduct legal consultation, how to meet the parties and how to represent in court. I have a general understanding and mastery of how to meet the parties and other entities and procedures in criminal cases, so that my professional knowledge has been fully exerted and applied, and once again I deeply feel the necessity and importance of judicial practice.
I feel that the practice of 100 days is the most common civil dispute, followed by form and then administration. Judging from the number of times encountered, civil disputes are: divorce, contract (borrowing, processing, contracting, leasing), traffic accident, real estate, land ownership, inheritance, etc. Because some knowledge we haven't covered in textbooks or some haven't learned yet, we have encountered many embarrassments and difficulties in our internship days. Fortunately, because I have a warm and meticulous instructor around me, these problems can be dealt with in time in a short time, so that I can constantly improve and improve myself.
In this internship, what I feel most is: "If you want to do something well, you must sharpen your tools first." Without solid professional knowledge and systematic knowledge, any good work is empty talk and nonsense. Of course, it is not enough to have a good theoretical level. You must also have superhuman courage and confidence, persuasive eloquence, good adaptability, and enthusiasm and dedication to work ... these are the basic requirements of being a judicial worker and the requirements and key to becoming an excellent worker.
Generally speaking, during this period, I have been active and enterprising, studied hard, suggested going to work, constantly adjusted and improved myself in all aspects, paid attention to cultivating my interest, the quality of handling cases independently and the ability of teamwork, and devoted all my enthusiasm and time to this fascinating judicial practice, because this is my first time, which is a concentrated expression of my working and living principles, and also a platform and opportunity for me to correct my mentality and improve my ability. I have to
How time flies! Before I wake up, my internship will have to end. Due to the short time and lack of solid specialty and experience, I left regret and confusion about this judicial practice. Perhaps it is because of these regrets and confusions that my future life will be more exciting. I will advance in the spirit of "learning and being right, being wise and being right, being strong and being strong" and create a space of my own.
Finally, I sincerely thank my alma mater for giving me internship time, the legal service in Qianling Town, Yunyan District for giving me room to grow up, and my mentor, lawyer Ma Yang, for giving me the truth of being a man. Of course, I also want to thank myself for my dedication, enthusiasm for life and persistence in my work.
Summary of service industry internship Fan Wen 2 My internship unit is xxxxxx supermarket, and the internship report of service industry in winter vacation. It is a comprehensive shopping center located in the center of our city. I work as a shopping guide, cashier and cleaner in this supermarket. This internship ended successfully and achieved my expected purpose. The internship content includes the topic, summary and internship experience, and an internship paper is attached. The following is my specific explanation for the two-week internship.
The main content includes three aspects: preliminary work, internship process and internship experience. Below I will talk about the harvest of my internship from these three aspects.
Before the internship, I first learned about several supermarkets nearby. By analyzing my own conditions, I finally chose one that is more suitable for the winter vacation internship. After determining the place of social practice, I contacted the person in charge of the supermarket and got his consent to the practice. I offered to work for the supermarket for free, and he also offered to help me within his power.
Before practicing in a regular supermarket, I asked the relevant person in charge some specific information, including the general situation of the staff, daily work and familiarity with the rules and regulations of my work. Among them, I think the order maintenance and cashier in the supermarket are the focus of my internship. To this end, I first learned about the supermarket management norms and recorded some important points:
1. Take a serious service attitude and remember that customers are God.
2. If you work hard, you should maintain a certain attendance rate and give certain year-end rewards to employees with high attendance rate. The reward and punishment system is clear.
Don't steal from the inside, or you will be severely punished.
You should go to work on time, don't be late or leave early. Any violator will be deducted from the bonus.
5. Keep the supermarket clean, and forbid smoking and naked flame.
The above are some points that I wrote down simply according to the regulations in the internship report "Winter Vacation Internship Report for Service Industry" in the supermarket. Working in a supermarket is a simple but important thing, which is directly related to the stability and development of society. I've tidied up my state, and I'm ready to devote myself to this two-week internship.
Internship process Today is my first day of internship, that is, the first day of work. The person in charge handed me over to manager Li of the personnel department. Manager Li briefly introduced me to all aspects of supermarket work. To sum up, it can be divided into five categories: one is about the storage and handling of goods, the other is about the cleaning, classification and pricing of goods in supermarkets, the other is about cashier in supermarkets, the other is about security in supermarkets, and the last is about the maintenance of order in supermarkets. Because it was the first day, he first familiarized me with all aspects of the environment in the supermarket and the general workflow of all links. Fortunately, I had a bottom in my heart. I probably spent more than half a day in the management department. After listening to the manager's introduction, I got a general understanding of the work here and realized that there are two kinds of jobs that are more suitable for us girls. The future internship will focus on these two aspects. Of course, other aspects will also be briefly involved in order to fully complete my internship activities. In the next day, I turned over all the positions in the supermarket and got a preliminary understanding. I know I will be busy with internship activities in the next few days.
The working hours of the supermarket are eight o'clock sharp. I got up in the morning and packed my things and went to the supermarket. Yesterday, the manager told me that the internship content in the next few days is to carry out a kind of work with the help of the formal staff of the supermarket, which is about the placement and pricing of items in the supermarket. This is a seemingly simple thing, but it is very complicated to operate in practice. First of all, there are many kinds of goods, although there are special areas for you to put them differently. However, the new year is approaching, and the consumption of some things is particularly huge. We need to be particularly busy replenishing the consumed goods in order to achieve a balance between supply and demand. We should put what we need correctly so as not to mislead customers and avoid unnecessary trouble. In short, this is a kind of work that can't stop for a moment. Secondly, the problem of commodity price, which is the top priority of the whole link, because when you buy things in the supermarket, the price on it must be correct to avoid unnecessary disputes caused by price errors, and there are so many kinds of goods in the supermarket that it takes a person's patience and care to be fully qualified for the job. I spend a lot of time remembering the price of an item, but sometimes I can't remember it correctly. With the help of other sisters, I can finish it smoothly. I have to admire the staff of these supermarkets here. I have been working in this position for the next few days, and I have learned a lot from my sisters and from them. While working in this position, I sometimes help other positions when they need help, such as goods handling in supermarkets. Due to the shortage of manpower, I also helped to carry small items. That day was my most tired day. But this kind of work is usually done by boys, and we can only help carry it or take care of it temporarily. Among them, there is also work to help security guards maintain order in supermarkets. When I put on that armband, I really felt a heavy sense of responsibility. There are many people in the New Year. We mainly evacuate and guide personnel to maintain the normal order of supermarket activities.
Model essay summary of service industry internship 3 I am xxxxxx, the current department of XXXXX, and I have worked as a waiter for a minister in XXXXX for more than a year. I am honored to be a member of xxxxxx therapy club. Thanks to the trust of the leaders, entrusted with a heavy responsibility. In this more than a year, xxxx's service has been gradually improved. From service terms to service processes to details, services are constantly changing and improving. The internal regulations of this department are also constantly improving. But there are still many shortcomings in my work, from service language to body language to service details. I feel that I have to keep learning, making progress and enriching myself, in order to live up to the expectations and love of the leaders. In the face of this reform, it is undoubtedly a new starting point and a new height for me, leaving me not only thinking, but also doing what I say in the future, taking the company system as the principle and guest service as the guide, recognizing my role and responsibility in my work, facing the reality and doing a good job seriously. The following are my work ideas and shortcomings, please give guidance to the leaders:
First, pay close attention to the service quality of employees, strengthen the service awareness of employees, and conduct comprehensive training for all employees (including new employees and old employees). And cooperate with any minister to make a training plan, do a good job in employee skills training, and supervise the implementation. Ensure that every employee can master the skills needed for the job, and at the same time be proactive, polite, patient and thoughtful in customer service, so as to match the word VIP in VIP area. Let every guest who enters xxxx know what the service of Dakun Spa xxxx Department is in less than 10 minutes of contact with our waiter. Strive to make the service of xxxx department become the benchmark of Dakun and even Yinchuan bathing industry.
Second, improve the sanitary quality of rooms, strengthen the supervision of the sanitary quality of rooms, be sure to keep every room clean and tidy, and strictly check the sanitary quality of rooms and the equipment of articles one by one during the shift change; Resolutely put an end to guest complaints caused by sanitary quality problems. Create a good bathing environment for every guest.
Third, increase sales promotion. Every guest who enters xxxx requires employees to carry out secondary sales promotion. Strive to turn the massage projects done by guests into higher projects, maximize the consumption of guests and create more profits for the company.
Fourth, put the customer return visit work in place, actively communicate with the guests who have finished the project, record the information feedback from the guests every day, and report to the superiors in time. Only when guests keep making suggestions can we know where our shortcomings are. Only when we constantly correct our shortcomings can our service be further improved.
Fifth, do a good job of communication with technicians. The service of xxxx is completed by waiters and technicians. Their job is to serve the guests, and they serve the same guests. It should be said that xxxx's team is composed of waiters and technicians, and cooperation and communication at work are necessary. Personally, I think the collective training of waiters and technicians. Face to face communication is also very necessary.
Sixth, save energy and reduce consumption. Cost control: strengthen employees' awareness of saving, advocate controlling the waste of energy such as water and electricity, and ensure that everyone in the room goes out. Consumption of disposable articles should be registered daily. Strictly implement internal regulations to prevent internal employees from using guest items. Strictly control costs. After accounting, the cost of xxxx Department 1 month (excluding water and electricity) totals RMB, and our goal is to control the cost in RMB in February without affecting the service quality.
The above are that focus of my future work. I have always adhered to a truth: "The law is enough to convince people, the forgiveness is enough to win people, and the introduction is enough." I will win everyone's understanding and trust with practical actions. Let the numbers tell you that I am working hard. I am still the same sentence. We are still young, full of energy and indomitable faith!
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