Annual Work Summary For 20xx years, Head Nurse Fan Wen has been following the service tenet of "patient-centered, effectively improving the quality of medical services and ensuring the personal safety of patients", earnestly implementing this year's nursing work plan, perfecting various nursing rules and regulations, improving service processes, strengthening nursing quality control and maintaining continuous improvement of nursing quality according to the basic requirements of hospital nursing service quality evaluation standards. The nursing work in our department for 20xx years is summarized as follows:
First, focus on strengthening the training of new nurses and junior nurses.
In the past two years, the staff in our department has changed a lot and absorbed many young nurses. In order to complete the work with good quality and quantity, it is necessary to strengthen the training of junior nurses and make them grow up as soon as possible.
1, basic knowledge and basic operation are assessed regularly and irregularly;
2. Strengthen supervision in daily work, find problems, point them out in time, and make them correct;
3. Nurses with high seniority have done a good job of passing, helping and bringing;
4. Strengthen ideological education and improve the understanding of nursing work.
Two, update professional theoretical knowledge, improve the level of specialized nursing technology.
The level of medical technology is constantly developing. In order to ensure the continuous and effective development of nursing work, we use monthly nursing study and self-study on weekdays to continuously expand our horizons, update professional theoretical knowledge and improve the technical level of specialized nursing.
Third, encourage the study of humanistic knowledge and improve the overall quality of nurses.
With the improvement of patients' and society's requirements for nursing service, nursing knowledge involves not only single medical knowledge, but also numerous humanistic knowledge. In order to fundamentally improve the quality of nursing, we have created an atmosphere of learning humanistic knowledge and improved the overall quality of nurses.
Fourth, strengthen communication with patients, deepen family service and improve service quality.
Good nurse-patient communication can make nurses feel smooth and comfortable in their work, make patients feel comfortable and convenient to communicate and avoid medical disputes. Therefore, we will further learn communication skills and strengthen nurse-patient communication, especially for those nurses who are not good at communication, and will focus on guidance.
Five, according to the actual situation, to further improve the secondary distribution system within the department, realize the distribution principle of more work, and fully mobilize the enthusiasm of the work.
For a long time, heavy and high-risk work has made us focus on the work itself, ignoring the negative impact of this occupational pressure on our body and mind. The occupational stress of nurses affects their physical and mental health and the quality of nursing work. Therefore, we should strengthen self-concern, learn and use positive coping strategies, relieve physical and mental fatigue, face occupational pressure with a positive attitude while improving psychological quality, reduce the influence of negative emotions, and really improve nursing quality.
Annual Work Summary Head nurses in nursing hospitals have been following the service tenet of "patient-centered, effectively improving medical service quality and ensuring patients' personal safety" for 20 years, earnestly implementing this year's nursing work plan, perfecting various nursing rules and regulations, improving service processes, strengthening nursing quality control and maintaining continuous improvement of nursing quality according to the basic requirements of hospital nursing service quality evaluation standards. The nursing work of our department in the past 20 years is summarized as follows:
First, focus on strengthening the training of new nurses and junior nurses.
In the past two years, the staff in our department has changed a lot and absorbed many young nurses. In order to complete the work with good quality and quantity, it is necessary to strengthen the training of junior nurses and make them grow up as soon as possible.
1, basic knowledge and basic operation are assessed regularly and irregularly;
2. Strengthen supervision in daily work, find problems, point them out in time, and make them correct;
3. Nurses with high seniority have done a good job of passing, helping and bringing;
4. Strengthen ideological education and improve the understanding of nursing work.
Two, update professional theoretical knowledge, improve the level of specialized nursing technology.
The level of medical technology is constantly developing. In order to ensure the continuous and effective development of nursing work, we use monthly nursing study and self-study on weekdays to continuously expand our horizons, update professional theoretical knowledge and improve the technical level of specialized nursing.
Third, encourage the study of humanistic knowledge and improve the overall quality of nurses.
With the improvement of patients' and society's requirements for nursing service, nursing knowledge involves not only single medical knowledge, but also numerous humanistic knowledge. In order to fundamentally improve the quality of nursing, we have created an atmosphere of learning humanistic knowledge and improved the overall quality of nurses.
Four, continue to implement measures and rules and regulations to ensure the safety of patients.
Fifth, strengthen communication with patients, deepen family service and improve service quality.
Good nurse-patient communication can make nurses feel smooth and comfortable in their work, make patients feel comfortable and convenient to communicate and avoid medical disputes. Therefore, we will further learn communication skills and strengthen nurse-patient communication, especially for those nurses who are not good at communication, and will focus on guidance.
Six, according to the actual situation, to further improve the secondary distribution system within the department, to achieve the principle of more work, to fully mobilize the enthusiasm of the work.
For a long time, heavy and high-risk work has made us focus on the work itself, ignoring the negative impact of this occupational pressure on our body and mind. The occupational stress of nurses affects their physical and mental health and the quality of nursing work. Therefore, we should strengthen self-concern, learn and use positive coping strategies, relieve physical and mental fatigue, face occupational pressure with a positive attitude while improving psychological quality, reduce the influence of negative emotions, and really improve nursing quality.
Chapter III: Summary of Annual Work Head Nurse Fan Wen conscientiously implemented this year's nursing work plan according to the service tenet of "patient-centered, improving the quality of medical services" advocated by the hospital management year activities, and perfected various nursing rules and regulations, improved service processes, improved hospitalization environment, strengthened nursing quality control, and maintained continuous improvement of nursing quality according to the basic requirements of Hospital Nursing Service Quality Evaluation Standard and Standard Assessment Rules. Now I will make a summary of my nursing work this year:
I. Basic work situation
1. First of all, we made an in-depth investigation on how to embody "humanization" in nursing service, listened to the opinions of outpatients extensively, especially the opinions of patients who have been to other hospitals and talked with inpatients, and obtained the information of patients' demand for nursing service by issuing hospitalization consultation sheets and reading return letters, so as to find out the existing gaps, learn from each other's strong points and improve their own nursing methods;
2. Take the initiative to put yourself in the shoes and provide comfortable and safe care for patients from the aspects of food, clothing, housing, transportation and medical care. As a caring person of patients, I will use my spare time after treatment to talk with patients cordially every day, teach them knowledge of disease rehabilitation and send them family-like comfort. Many patients left sincere praise on the consultation form;
3, dedication, enthusiasm to help patients, do good for patients. This year, a lonely old man in a nursing home was admitted to the hospital because of a car accident. When I was admitted to the hospital, I was filthy, my hair was unkempt, and my daily life was neglected. With the consent of the head nurse, I'll take the old man's ward to clean him up. The most comprehensive reference website gives him a haircut, shaves, takes his clothes from home and changes them until he is discharged from the hospital.
Second, there are still many shortcomings in the work.
1, the basic care is not in place, and sometimes the patient's sanitary disposal is not timely, which leads to his uncomfortable lying position;
2. The enthusiasm for learning is not high enough, and no papers have been published;
3. There are some defects in the writing of nursing documents, such as missing items, missing records and lack of continuity in content.
In, opportunities and challenges coexist, and I sincerely cooperated with all nursing staff to ensure the steady development of nursing work. In 20xx, I will continue to carry forward the good aspects, actively improve the shortcomings, bring more caring to patients, and contribute to the construction of the hospital!
The arrival of 20xx means that the work in 2008 will come to an end. During this year, I thank all leaders and colleagues for their affirmation and help. Under the guidance of the director of nursing department, according to the daily work situation, this year's work is summarized as follows:
I. Basic work situation
1, assist the director of nursing department to complete the data collation of nursing quality management. Including revising and compiling the nursing work system, understanding the job descriptions of nurses at all levels, disease nursing routines, nursing operation procedures, nursing emergency plans, etc. Summarize and analyze the monthly quality control, and give written feedback; Timely registration of nursing adverse events and patient satisfaction survey, and monthly summary and summary;
2. Organize nursing staff at all levels to conduct targeted, planned and hierarchical training and assessment every month;
3. Strictly manage all kinds of documents and files, including all kinds of materials in the hospital and all kinds of certificates of nursing staff, to ensure that the materials and files are not lent out and to ensure the interests of the hospital;
4, unite with other administrative departments, need to assist in the work, can actively cooperate.
Second, shortcomings in the work.
1, the work is not detailed enough, and ignoring the details will easily bring contradictions and problems;
2. Self-business learning lacks innovative consciousness. Although I have worked in the ward before, I can master some basic theories and operations, but with the continuous progress of social science and technology, some new equipment, new technologies and new knowledge are widely used in clinic, which is strange and unfamiliar to me, so I can't use my spare time to go to the clinic for in-depth study.
Three. Work Summary In order to do a better job of 20xx and meet the requirements of my own work under the new situation, my work plan for 20 10 is as follows.
1, we should constantly collect and learn advanced nursing theories and concepts, so as to better understand the director's thoughts and decisions and put forward reasonable suggestions;
2. Actively communicate and learn with various functional departments to make the work more perfect;
3. Have good ideological and moral quality and psychological quality: if you don't do a good job, you should be brave enough to take responsibility and find out the problem. You must never run away. You must have a strong psychological quality and emotional will. You must do practical things seriously without being impetuous, and constantly exercise and improve yourself in your usual work;
4. At work, I adhere to the "six noes", that is, I don't want the work assigned by the leaders to be delayed in my hands, the official documents and faxes being processed to accumulate in my hands, all kinds of mistakes to happen to me, the notice of coming to contact me for work to be ignored, any gossip to spread from me, and the image of the office to be damaged.
In short, over the past year, I have gained a lot through hard study and continuous exploration. I firmly believe that I can do it well as long as I work hard. Because I lack certain social experience now, there may be some shortcomings in the way I treat people. I am determined to improve my quality and self-cultivation in my future work, learn more about the philosophy of dealing with people, let myself surpass myself and strive for greater progress!
Article 4: Annual Work Summary Head Nurse Fan Wen has been working actively in the nursing department under the leadership and care of the party and government leading group in the hospital, according to the work priorities set by the hospital and combining the work plan and objectives of the nursing department. The work is summarized as follows:
First, further strengthen management, strict rules and regulations and implementation,
Without rules, there would be no Fiona Fang. According to the requirements of the hospital, the nursing department further refines the assessment standards of nursing quality and hospital infection, and strictly implements them according to the system.
Second, take patients as the center and advocate humanized service.
Improve the concept of humanized service, continue to carry forward the hospital quality service brand, optimize the nursing team, standardize medical behavior, strengthen nurse-patient communication, and let nurses' behavior and due diligence play a good role in promoting the development of stomatology.
Third, strengthen the study of professional knowledge and improve the overall quality of nurses.
In the first half of the year, in order to fully implement the patient-centered service concept, further strengthen the professional technical training and capacity building of nursing staff, and improve the quality level of clinical nursing, the training of "three basics and three strictness" was carried out. Organize all nursing staff to carry out aseptic technical operation training, including the use of aseptic holding pliers, aseptic storage tanks, aseptic cotton ball cylinders and aseptic cabinets, and check them at any time. Isolation gown's putting-on-off and six-step washing techniques were trained for medical staff in all subjects. Operation and theory are in parallel, guided by the situation and guided by teaching one by one, and the effect is remarkable.
Strengthen legal awareness and pay attention to nursing safety in the second half of the year. Organize nursing staff to carry out nursing safety training. Improve nurses' awareness of occupational risks and self-protection, strengthen their legal awareness, fulfill their obligations according to law, standardize medical care behavior with legal concepts, protect patients' rights and interests, and put an end to nursing disputes.
Four, to ensure quality management, to ensure the quality and safety of medical care.
1, according to the quality control assessment standard of the municipal nursing bureau and the actual situation of the hospital, the nursing department further improved the assessment standard of target management of the nursing department. In addition to the comprehensive examination every month, a standard is specially put forward as the key examination content, and the existing problems are taken as the reference content of learning and training, which makes up for the weak links in clinical work.
2, according to the city bureau "hospital infection assessment standard" combined with the actual situation of the hospital, the nursing department to further improve the "hospital hospital infection inspection assessment standard". The nursing department shall check the departments once a month according to the assessment standards, strictly control hospital infection, prevent cross infection and iatrogenic infection, and do a good job in personal protection and supporting facilities for medical staff, so as to truly protect medical patients.
3. The problems found in the inspection require the department to rectify in time, and the nursing department has carried out feedback inspection and achieved ideal results.
4, the nursing department has a specialist who is responsible for the management of the training of nurses at all levels, in a planned and organized way to implement theoretical and operational training for nursing staff. Organize nurses in the whole hospital to study business 12 times, and assess it twice. The training rate reached 99%, and the passing rate of examination reached 100%.
Five, strive to do a good job in hospital infection management.
1. According to this year's hospital infection work plan, all medical staff were tested for rules and regulations and hand, foot and mouth disease, and the qualified rate was 99%. Organize research on cross-infection and its control and medical waste management in oral diagnosis and treatment. The Nursing Department also invited Director Zheng of the Municipal Center for Disease Control and Prevention to give a special lecture on AIDS prevention and occupational protection for all medical staff and interns in our hospital, so as to further raise the awareness of prevention.
2. The prevention and treatment of nosocomial infection of infectious diseases is a link that cannot be ignored. Medical staff were trained and assessed on hand, foot and mouth disease, and the qualified rate was 100%. A hand, foot and mouth disease triage desk was set up according to the requirements of superiors, equipped with thermometers, leaflets, masks and other necessities; Set up a fever clinic and establish necessary measures such as personal protection and patient registration; Clarify the transfer process of infected patients.
3. Further standardize the name of the area, and change the sterile area of the department into a sterile goods storage place.
4. Replace the square tray of sterile items in each department with a closed container with a cover to reduce the way of cross infection.
5. Focusing on the document review standard of Jinan Disinfection Supply Center, combining with the actual situation of our hospital's Disinfection Supply Center, self-examination, and rectifying the links that do not meet the standards.
(1) Improve the supply center management system.
(2) Wang Jing was selected to study in Jinan Boiler and Pressure Vessel Inspection Institute and obtained the pressure vessel operation certificate.
(3) The names of decontamination area, inspection and packaging area, sterilization area and sterile goods storage area are further defined.
(4) Replace the nurses' caps of the staff with disposable medical caps and equip them with work shoes. Protective articles such as masks and rain boots have been added to the clean area. Disposable shoe covers are provided at the entrance and exit of sterile goods storage area.
Chapter 5: Summary of Annual Work. Over the past year, Fan Wen, head nurse of sanatorium, under the correct leadership of the party and government leading group and the nursing department, carried out nursing work according to the nursing work plan of the nursing department and the department director. The nursing work in 20XX years is summarized as follows:
I. Completion of workload
In the past year, * * * completed more than 26,000 triage, assisted outpatient surgeons in 78 minor operations and surgical dressing changes 102, and conducted blood gas analysis and 8,700 physical examinations.
Second, strengthen the monitoring of nursing quality, so as to continuously improve the quality of outpatient nursing.
1. Implementing the post responsibility system: At the beginning of the year, according to the specific conditions of outpatient service, the post responsibilities and working standards of outpatient nursing staff in each shift were re-formulated, so that nursing staff can do their jobs in strict accordance with the norms and strictly implement the responsibility system of asking first and then welcoming. At the same time, actively respond to the city's health creation work, and strictly implement the pre-inspection and sub-inspection workflow. Guard against mistakes and accidents.
2. Carefully organize nursing staff to learn the new nursing quality inspection and grading standards in our hospital, so that each nurse can understand and master the grading standards, enhance the awareness of nurses' active participation in quality management, and conduct nursing quality control evaluation every month. In view of the wide distribution of outpatient departments and the difficulty in monitoring the quality of nursing, departments conduct self-examination 4-8 times a month irregularly, point out problems in time and make rectification within a time limit, so as to continuously improve the quality of nursing in departments.
3. Strengthen the management of first-aid articles: a special person will conduct a comprehensive inspection once a week, and the head nurse will conduct weekly inspection and spot check at any time to ensure that first-aid articles are always in an emergency state, and the intact rate of first-aid articles is 100%.
4. Strengthen the supervision of disinfection and isolation: according to the hospital infection management standards, nurses can master the principle of disinfection and isolation by organizing the study of disinfection and isolation norms, and nurses in hospital departments can conscientiously perform their duties, actively check and urge medical staff to strictly abide by the aseptic technical operation procedures, so that the hospital infection control indicators can meet the quality standards.
Third, strengthen link quality management to ensure nursing safety.
1, monthly nursing safety hazards investigation, strengthen nursing operation control, find safety hazards, point them out in time, analyze the reasons, and implement corrective measures. Encourage nurses to actively report nursing adverse events, organize nurses to conduct safety education once a month, focusing on patient safety management and nursing emergency plan, and enhance nurses' awareness of nursing safety.
2. Strengthen the observation of outpatients, report the changes of the disease to the doctor in time, assist the doctor to deal with it accurately and timely, and reduce the occurrence of medical disputes.
3. Strengthen the reasonable scheduling on holidays and weekends, and implement flexible scheduling to meet the needs of patients. The head nurse and quality controller go to the department for inspection and guidance from time to time to ensure nursing safety.
Fourth, strengthen the training and on-the-job education of nursing staff to improve their overall quality.
1, conduct a hierarchical nursing business study for the nursing staff in the department once a month to further improve the theoretical level of the nursing staff.
2. Carefully organize different levels of nursing staff to participate in the "three basics" training and assessment in departments and hospitals, and strengthen the training and assessment of standardized nursing staff; Theoretical examination, operation skill training and assessment were conducted for 6 times, and the pass rate was 100%.
3. Strengthen the training of first aid skills, and constantly improve the technical level and emergency ability of nursing staff in departments. In the first half of the year, the training and assessment of nursing staff in learning nursing emergency plan, cardiopulmonary resuscitation, oxygen inhalation and simple ventilator were strengthened, and the pass rate of assessment was 100%.
4. Encourage nurses to participate in on-the-job continuing education. In the first half of the year, a nurse got the learning opportunity of online education in Shandong University.
Problems with verbs (abbreviation of verb);
1. Individual nurses did not pay enough attention to disinfection and isolation. There are some problems, such as the trash can is not covered properly, sterile items are out of date, domestic garbage and medical garbage are mixed, and food is stored in the refrigerator.
2. There are few published nursing papers and no nursing research.