Talking about the Etiquette Education of Nursing Students —— Talking about the Etiquette Education of Nursing Students
Abstract: the behavior of nurses is a bridge for effective communication between nurses and patients. Etiquette education can be carried out for nursing students through daily restraint, strengthening the teaching reform of etiquette practice and displaying rich forms of etiquette style, so as to improve students' personal accomplishment, service quality and nurse-patient relationship.
Key words: nursing major; Etiquette education; Nurse-patient relationship
I. Introduction
Today's medical service not only focuses on how to deal with the problems of health and disease, but also focuses on solving the relationship between disease, people and society and establishing? Patient-centered? Means of communication. This puts forward higher requirements for the professional quality and professionalism of nursing staff. Therefore, nursing students should not only have a solid theoretical foundation and superb technology, but also have good professional ethics and cultural literacy, and standardize their own behaviors to meet the needs of patients of different levels and cultures for their own nursing services.
Second, the concept of etiquette
Etiquette is a process of self-discipline and respect for others in interpersonal communication, involving dress, communication, emotional intelligence and so on. Nursing etiquette is a special etiquette based on public etiquette, a code of conduct followed by nurses in professional activities, and a comprehensive reflection of nurses' quality, cultivation, behavior and temperament. Strengthening the etiquette education of nursing students is not only the need to carry forward the traditional virtues of the Chinese nation, but also an effective preparation for nursing students to go to work. Etiquette is the embodiment of students' inner cultivation and quality, and it is also the communication skill of students' interpersonal communication in nursing work.
Third, the importance of etiquette education
1. Improve personal accomplishment and service environment.
Nursing work has the unique beauty of nursing, which is reflected in the words and deeds of nursing workers and gfd. The beautiful appearance, polite language and elegant movements of the nursing staff reflect the inherent cultural accomplishment, aesthetic taste and knowledge conservation. In the process of hospitalization, patients are not only physically tortured, but also psychologically affected, often with great emotional fluctuations and fidgeting. A kind smile or a thoughtful word from the nursing staff will resolve their worries about pain. Let students pay attention to the training of basic etiquette skills such as interpersonal communication in the learning process, and cultivate students' good etiquette quality, so that they can show their elegance and good image in accordance with etiquette norms in various unexpected occasions facing patients.
2. Enhance nursing communication and improve the relationship between nurses and patients.
The service attitude and attitude of medical staff is one of the important factors leading to the tension between doctors and patients. The nurse-patient relationship is established in the process of contact between nurses and patients. In today's increasingly complex doctor-patient relationship, improving the quality of nursing communication and establishing a good nurse-patient relationship have become an important part of improving the doctor-patient relationship. Nursing workers should pay attention to gfd, talk appropriately, communicate effectively, listen carefully to patients' information, learn to use language reasonably to praise, and implement operating norms and standards in order to truly achieve it? Smile on your face, civilized mouth, neat body and professional hands? So as to reduce the contradiction between nurses and patients and establish a harmonious nurse-patient relationship.
Fourth, the cultivation of etiquette education.
A warm word, a healthy posture and a kind expression from the nursing staff can gain the trust, respect and even a sense of security of patients, which will help patients to eliminate unstable emotions in the face of unfamiliar environment, improve their confidence in healing, enable patients and nursing staff to understand each other in contact and communication, and improve the quality of nurses and patients. Therefore, for nursing students in school, etiquette education should be carried out from the aspects of daily training, curriculum strengthening and competition display.
1. Cultivate manners through daily restraint.
Fully publicize the importance of nursing etiquette education, let students pay attention to etiquette learning from their own, and strive to meet the requirements of norms in their own study and life. Advocate etiquette education for all staff, from teaching management and student management, from college leaders and department heads to professional teachers, from party secretary, counselor and class teacher, * * * has participation and * * has supervision. In addition to etiquette education in class, students also supervise and restrain each other in study and living areas such as study room, library, canteen and dormitory. Efforts should be made to cultivate good manners in terms of dress, appearance, language communication and behavior, and to create a strong atmosphere of etiquette learning and cultivation.
2. Carry out teaching reform and strengthen etiquette practice.
Encourage teachers to actively carry out teaching reform and practice, enrich the teaching content of nursing etiquette, innovate classroom teaching methods, and create etiquette application environment through multimedia application, scenario simulation, role-playing and other teaching means, so that students can strengthen nursing etiquette in course teaching. In addition to the teaching of nursing etiquette, it is suggested to strengthen nursing etiquette in one class every day. For example, in class 10 minute demonstration of nursing etiquette can be done by single person, double person and group. It not only enriches the classroom content, but also strengthens the mastery of nursing etiquette knowledge.
3. Enrich the forms of etiquette education and show the elegant demeanor of etiquette.
The traditional curriculum arrangement and examination of nursing students have affected the implementation of etiquette education. We should constantly explore new forms of etiquette education and consolidate students' learning benefits. We can hold etiquette salons, etiquette competitions and other activities to provide students with opportunities to show their manners. We can also hire professional etiquette trainers to give lectures and training in our school to broaden the knowledge of teachers and students. Trained students can provide etiquette services in large-scale college activities or conferences, so that students can get real exercise.
Click the next page for details >>& gt Talking about the examination paper of etiquette education for nursing students?