Strengthening tax collection and management and improving service image. The national tax system insists on optimizing tax service as a powerful measure to strengthen tax collection and management, enhance service image, effectively change concepts and enhance service awareness. Establish a special working organization for tax service, establish and improve the working mechanism of tax service, improve the tax disclosure system, enrich the service content and optimize the service means. Launch a variety of service products with one-stop, full service, limited time service, delayed service, reminder service, reservation service and green channel as the main contents, and widely implement the first question responsibility system; Standardize the establishment and management of tax service hall, open 12366 tax service hotline, and implement diversified declaration methods; Strengthen contact and communication with taxpayers, encourage taxpayers and all sectors of society to supervise, listen to opinions and suggestions through various forms and channels, and basically solve taxpayers' tax service needs.