Keywords: Disneyland customer loyalty, customer relationship management, entertainment customer satisfaction
Keywords: Disneyland Customer Department Chengdu Customer Department Xiguan Li Yuye
Author: Cui Hetong Xu Yuping Source: Knowledge Dictionary
Name of periodical: Touzi Yuying School
International standard serial number: domestic uniform serial number:
Author: Wu Ming (Bu Xiang)
Classification number: F7 19.5 Page number: -32-32 Publication year: April 2005.
Download address: Download the full text of pdf.
Once, a woman took her 5-year-old son to Disneyland to queue up for the long-dreamed space shuttle. After waiting in line for 40 minutes, I finally got to the front, but when I got on the plane, I was told that the child was too young to play the space shuttle game. Mother and son froze at once. In fact, there are eye-catching signs at the beginning and middle of the queue: 10 children can't participate in the game. Unfortunately, the mother and son were too excited to see it. Who can blame this?
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