Current location - Education and Training Encyclopedia - Graduation thesis - Workplace etiquette and communication skills (paper on workplace etiquette and communication skills 1000 words)
Workplace etiquette and communication skills (paper on workplace etiquette and communication skills 1000 words)
1, eye contact: Whether you are talking or listening to others, it will be an effective skill to look into the eyes of the person you are talking to. Through eye contact, you can convey topics that everyone cares about and encourage the people you talk to.

2. Body language: Body language can be used in many situations where language cannot express it. For example, opening your arms can tell others that you are approachable and willing to accept other people's opinions; Cross your arms and shrug your shoulders slightly, indicating that you are not speculative or unwilling to communicate. In this way, before you communicate through language, you can tell the other person whether you are interested in his words with your body movements. Good body language and positive attitude can make conversation easier and more effective.

3. Have the courage to speak your mind. Communication skills are developed step by step. People don't want to talk because they think they have no valuable opinions. Pay attention to your thoughts and feelings every day. Only when you have your own understanding of something can you better tell others what you think. The world is so big that not everyone will agree with your idea, but someone will. As long as you have the courage to speak your mind, you will have a chance.

4. The voice can be heard by others: When you say your thoughts, be confident and make sure others can hear you. With the right volume, you can tell your audience what you are talking about. What you said is well thought out and worth listening to. Proper volume and tone can ensure that your audience can hear everything you say clearly and avoid misunderstanding.

5, continuous practice: take time out every day, from the most basic communication skills to professional communication skills, continuous practice. You can attend special communication skills training classes or improve yourself through public speaking. Through these trainings, you can find more communication opportunities and learn more updated communication skills. These skills can create more opportunities for you and make more friends.