During the Qianlong period of the Qing Dynasty, Li Shageng, a shopkeeper with a little heart in Nanchang, won a room full of customers with genuine goods. However, after making money, adulterating fakes, ignoring customers, and business is getting colder and colder. One day, Zheng Banqiao, a famous painter and calligrapher, came to the shop for dinner. Li Shageng was very surprised. Please write down the name of the store. Zheng Banqiao wrote the word "Li Shageng's Dim Sum Shop", and Mo Bao was vigorous and powerful, which attracted people to watch, but no one ate it. The word "heart" is a little missing, and Li Shageng asked to add it. But Zheng Banqiao said, "There is nothing wrong. You used to be prosperous because of this, but now your business is light because of this. " Li Shageng realized the importance of managing life. Since then, I have repented, won the hearts of the people and won the market again.

The human heart is an intangible asset and a great wealth that cannot be ignored. For enterprises and businesses, managing people's hearts is the key to the healthy and sustainable development of the cause.

(b) ordinary and special

When comparing the seriousness of China and Japan, Mr. Zhang Ruimin, president of Haier, once said: If a Japanese is allowed to wipe the table six times a day, the Japanese will carry it out to the letter and insist on wiping it six times a day; However, if a China person is asked to do it, he may rub it six times the first day, six times the next day and five, four and three times the third day. In the end, it went away. In view of this, he said, doing ordinary things well is extraordinary.

(3) The Way to Success A young man asked a rich man the way to success, but the rich man put three watermelons of different sizes in front of the young man. "If each watermelon represents a certain degree of interest, which one do you choose?"

"The biggest piece, of course!" The young man answered without hesitation. The rich man smiled: "Well, please!" The rich man handed the biggest watermelon to the young man, but he ate the smallest one himself.

Soon, the rich man finished eating, then picked up the last watermelon on the table, proudly waved it in front of the youth and stuttered. The young man immediately understood the meaning of the rich: although the rich eat melons that are not as big as those of the young, they eat much more than the young.

If each watermelon represents a certain degree of interest, then the rich naturally have more interests than the young.

After eating the watermelon, the rich man said to the young man, "If you want to succeed, you must learn to give up. Only by giving up immediate interests can we get long-term profits. This is my road to success. "