Family education is the foundation of children's healthy growth and an important part of kindergarten work. It is also the wish of teachers and parents that children can thrive. Nevertheless, due to the different educational concepts and thinking angles of teachers and parents, some contradictions and conflicts often arise. As the main managers of the class, we sometimes hear some parents' dissatisfaction and views on our work. How to solve parents' criticisms and complaints is also one of the important contents of our class teacher's work. In our work, we have established methods to solve problems based on understanding and communication, and achieved good results.

Years of work have accumulated some experience, which jobs need us to strengthen ourselves and which jobs need parents' understanding and support. When arranging the regular parent-teacher meeting in the new semester, our teacher sorted out the places that are easy to cause misunderstandings and disputes among parents, and emphasized them at the parent-teacher meeting. For example, at the beginning of each school year, parents put forward various requirements for kindergarten work. Some parents are eager for success, asking us to teach their children more elementary contents such as literacy and calculation, or give them some homework appropriately. Some parents hope that kindergarten education can conform to their children's nature and only ask their children to grow up happily and healthily in kindergarten. According to these circumstances, when we introduce our work arrangement for a semester to parents in detail, we don't forget to publicize the advanced parenting concept, and explain to parents the scientific and reasonable arrangement of our day's activities, the purpose and necessity of the teaching reform experiment, etc. Let parents feel that all the work contents of kindergarten are formulated in accordance with advanced pre-school education concepts. Only with parents' recognition and approval can teachers' work get parents' support and cooperation, and kindergarten work can be carried out better.

Parents of young children from all walks of life deal with problems in different ways. For example, they feel that their children have been wronged in kindergarten, but their attitudes and expressions are quite different. Some parents even reprimand the so-called children who bully their children without asking indiscriminately. This is undoubtedly wrong, and it will do great harm to other children, but it often happens unexpectedly, several times every semester. In view of this situation, when we hold parent-teacher conferences, we ask parents for advice through typical cases, commend and thank those parents who can support and understand kindergarten work, set an example for parents to learn and educate parents with empathy. This is just a simple way, but most parents can understand the teacher's painstaking efforts. After emphasizing, parents' reprimands to other children are obviously reduced, and parents.

A parent-teacher conference can eliminate the confusion of many parents and nip things that should not happen in the bud. This way of communication makes the kindergarten work much easier, with less criticism and complaints from parents and more understanding and praise.

Every kindergarten has rules and regulations for parents, which are used to restrain parents' behavior and facilitate overall management. When implementing the system, how can parents actively and consciously abide by it? Hard and fast rules can certainly achieve certain results. However, if it is not understood by parents, there will be some difficulties. For example, in the season of high incidence of infectious diseases, parents can only send their children to the gate and are not allowed to enter the park unless there are special circumstances. This is very difficult for parents of children who are used to giving their children to teachers at first, especially parents of children in small classes, who always find excuses to send their children to the classroom, arrange seats and say a few words to their children before they are willing to leave with confidence. Both the doorman and the teacher feel helpless. In view of this situation, we have reconsidered the system. If we are parents, what concerns will we have about the requirements of the school? What can we do to make parents willing to cooperate with our work? Through discussion, we first vigorously publicize the harm of infectious diseases and their interests to parents. Through our publicity work, parents can understand and support our work. Dispel parents' worries and let parents understand the importance of letting go of their children's hands and letting them go by themselves. Parents can not only consciously abide by the various systems in the kindergarten, but also never hear parents' complaints again.

Children are naturally active and stumbling things happen from time to time. It is understandable that parents are eager to love their children and have excessive words and deeds. However, some parents make a mountain out of a molehill and make waves. When we meet such parents, we usually adopt the methods of "listening" and "transferring".

1. Listen: When parents are dissatisfied with our work, they sometimes talk about it, and sometimes they may use the topic to vent their usual dissatisfaction with teachers and their dissatisfaction. At this time, we are not in a hurry to solve the problem, but just listen patiently. In fact, parents may want teachers to pay more attention to their children. After speaking, he will find that it's no big deal, that is, there are no specific problems to be solved and the teacher has no principled mistakes. After speaking, my mood will calm down and the problem will become much simpler. In addition, from parents' confidences, we can easily understand parents' real thoughts, which is convenient to solve and achieve satisfactory results for parents.

2. Transfer: Sometimes, we will meet our parents who are angry and have to forgive others. At this time, we will restrain our emotions, and face-to-face conflicts will not solve the problem. It's not a good idea for parents to make noise. In this case, we use the transfer method. Turning the topic to other aspects, such as who brought up the children and whether they live with the elderly, especially inadvertently showing the presence and cuteness of the children between the lines, and expressing the teacher's usual praise for the children through the director's language will make parents particularly moved. This requires us to pay attention to understand the situation of all children in our daily work and explore the bright spots of each child. Through conversation, let parents know that what he knows may be one-sided. Kindergarten leaders and teachers are very caring and responsible, and they are deeply caring for their children. In this way, parents often turn anger into joy and solve problems in a harmonious and relaxed atmosphere, and the result is of course relaxed and satisfactory.

Kindergarten is no small matter, and teachers have the responsibility to ensure that children are safe and happy every minute in the park. However, there will be some unsatisfactory places in kindergarten work. For our own mistakes, we will be brave enough to take responsibility, dare to face the parents' doubts, handle the aftermath with a frank and responsible spirit, and achieve satisfactory results for parents.

Tolerance, understanding, attaching importance to feelings and communication are the most basic ways to deal with parents' work. Parents and kindergartens have a common bond-children, parents expect their children to succeed, and kindergartens cultivate their children to grow sturdily. With this knowledge, family cooperation should be a relaxed and happy thing.