The unforgettable work life is over. Looking back on the work since this period, I have gained a lot. It's time to sum up past achievements in the work summary. So, have you mastered the format of work summary? The following is a summary of pharmacists' personal professional and technical work (generally 6 articles). Welcome to read the collection.
Summary of personal professional and technical work of pharmacists 1 1. Conscientiously implement post responsibilities and earnestly perform their duties.
1, go to work on time every working day, and don't be late or leave early;
2. Strive to complete the requirements in the company's sales management measures;
3. Strictly implement the procedures of product warehousing;
4. Strictly abide by the company's rules and regulations;
5. Have a high degree of professionalism and a high sense of ownership;
6, complete other work assigned by the leadership.
Job responsibilities are the job requirements of employees, and also the standard to measure the quality of employees' work. Since I have been engaged in business work, I have been taking post responsibilities as the code of conduct, starting from work bit by bit, and strictly demanding that my behavior conform to the provisions in the normative responsibilities. In daily work, we should first start with the knowledge of drugs, carefully analyze the market information while understanding the knowledge, and formulate the marketing plan in time. Secondly, I often communicate with other colleagues frequently to analyze the market situation, existing problems and countermeasures.
Second, correctly handle customer complaints and solve them properly in time.
For example, the daily reception of customers returning drugs, try to be sincere-oriented, convince people by reason, convince people by virtue, convince customers of the curative effect with professional knowledge and sales skills, and avoid such things as returning drugs.
Third, seriously study the relevant drug knowledge of our company.
Resolutely guide customers to use drugs rationally, organize groups to learn drug knowledge and relevant laws and regulations such as Drug Administration Law, Drug Management Quality Management System, Product Quality Law Post System, etc., and with the concerted efforts of everyone, Qi Xin passed the gsp certification of Zhejiang US Food and Drug Administration at one time.
Fourth, the market prospect analysis
1. In the environment of market economy, all walks of life can't avoid competition, so can the pharmaceutical industry. There are four main means of competition in modern pharmaceutical retail industry. (1), scale competition (2), service competition (3), price competition (4) and product competition.
Our company has not applied for medical insurance in Hangzhou and Zhejiang Province for the time being, which has greatly affected the sales of cardiovascular and cerebrovascular drugs and endocrine drugs. But the biggest advantage of our company is the complete range of high-end products, especially the biological products that are in short supply in the market. We can use these advantages of our company to drive the sales of other products. Try to work hard on service and price, and strive to make mobile customers a stable customer base.
2, marketing model analysis: play it by ear+explanation skills = resolve objections.
In drug recommendation, customers will ask questions at any time or criticize drugs for various reasons. Questioning and nitpicking are the deep-seated problems that customers are not clear about the performance, quality, packaging, price and after-sales service of drugs before buying, or have some doubts about drugs, or other various objections. In order to resolve customers' objections to drugs, shop assistants need to improvise and master certain interpretation skills. (I summed up a few simple points with 1
3. The first variety alliance provides small and medium-sized pharmaceutical retail enterprises with the strength to compete with large enterprises, so that small and medium-sized enterprises have the capital to ask manufacturers for lower supply prices and compete for exclusive products. This competitive trend will lead to the change of market leaders from merchants to manufacturers, and whoever gets the support of manufacturers will get the market. It will be inevitable for the pharmaceutical retail industry to reach a strategic cooperation agreement with pharmaceutical manufacturers. People's Pharmacy, Kyushu Pharmacy, Tiantianhao Pharmacy, etc. Keep the drug price in Hangzhou to a minimum, and rapidly expand the chain stores in a short time. In view of the shortage of high-end drugs, our company will have a certain degree of competition with the above pharmacies, and we urgently need the strong support of the head office to strive for better varieties.
The verb (abbreviation of verb) envisages the work for next year.
Summarizing the work in the past few months, there are many problems and shortcomings. In terms of working methods and skills, we need to learn from Manager Jin and other colleagues and peers. We plan to learn from each other's strong points on the basis of our work in the first half of the year, focusing on the knowledge, performance, usage and dosage of drugs, so as to better serve our customers. Apply for medical insurance as soon as possible, seize the opportunity, apply for pharmacy outpatient service as soon as possible, sell drugs more conveniently and reasonably, maintain customers, form a stable customer base, and suddenly challenge higher sales records.
Summary of pharmacists' personal professional and technical work In the past 2 XX years, under the leadership of the Health Bureau and the Dean, all the staff in the hospital have United as one, adhered to the guidance of Theory of Three Represents Theory, conscientiously implemented the spirit of the 19th National Congress of the Communist Party of China, strengthened the service concept of "taking patients as the center and quality as the core", established and improved the quality control system, carried out the construction of health integrity and humanized medical services in depth, optimized the medical environment, improved the quality and level of services, and achieved good social and economic benefits, and established health.
In order to improve my working ability, I can study hard, explore constantly, enrich my theoretical knowledge, and lay a good foundation for better service for patients. As a pharmacist, I stick to my post, perform my duties, obey the leadership's assignment, care about personal gains and losses, think about patients' thoughts and worry about patients' urgent needs, study hard theoretical knowledge and practical operation ability, constantly improve my professional level and practical work ability, and apply what I have learned to clinical work. Seven check eight pairs. My grades are the result of everyone's help. Be strict with yourself and actively contribute to the development of the hospital. As a member of the hospital, it is my unshirkable responsibility to make suggestions and contribute to the greater development of the hospital. On the basis of doing a good job, we will actively make suggestions for the development of the department and hope that the workload will reach a new high next year. Thank my colleagues for their concern and care for me.
In the past year, I have made some achievements, but there is still a certain gap from the requirements of the organization. First, their own quality needs to be further improved, especially their professional knowledge, and they need to further strengthen their study and enhance their knowledge; Second, the ability of work coordination needs to be further strengthened. In order to meet the needs of work under the new situation, I am determined to learn with an open mind, improve my shortcomings, work hard, make persistent efforts, constantly improve my own quality, do all the work more solidly, do my best in my ordinary job and live up to the expectations of the organization.
Looking back on the work in the past two years, if we have done some work and successfully completed various tasks, it is mainly inseparable from the support and recognition of every hospital leader. Can not do without the care and help of every colleague. "It is my pursuit to know everything, and it is my goal to cultivate self-cultivation". Here, I would like to thank the hospital again for giving me a platform to display, and urge leaders and colleagues to put forward their opinions so that I can further improve myself. I will also take this debriefing as an opportunity to accept the criticism and help from leaders and colleagues with an open mind, study hard and work hard, and make a modest contribution to the development and construction of the hospital with excellent work results.
In short, through the unremitting efforts of all hospital staff, the hospital has achieved good results in XX. I hope that in the new year, we can always adhere to the purpose of serving patients wholeheartedly, and in a highly responsible attitude towards patients, all medical service activities will reassure and satisfy patients.
Summary of Pharmacist's Personal Professional and Technical Work 3 Time flies, xx years' work is about to become history, which means a new starting point, new opportunities and new challenges. In order to better complete the work of xx years, foster strengths and avoid weaknesses.
Ideologically, fully understand the significance of "emancipating the mind, pioneering and innovating", strengthen the connection between theory and practice, improve their ideological and political consciousness, carry forward the spirit of seeking truth and being pragmatic, consciously abide by the law, consciously resist unhealthy trends in the industry, "take patients as the center", do a good job in front-line window and clinical pharmaceutical service, and win the title of "excellent member" in xx-xx hospital.
During my work in outpatient pharmacy, I strictly abide by the prescription allocation system, conscientiously implement the "four checks and ten pairs" prescription audit system, find out the compatibility taboos, dosage, specifications and other errors in prescriptions, and communicate with doctors in time. Accurate deployment, careful check, and correct distribution of more than 70,000 prescriptions. Skilled and quick operation, as far as possible to reduce the waiting time for patients to take medicine. Actively explain the common sense and precautions of distributing drugs to patients, especially pregnant women and children, and provide fast, accurate and high-quality pharmaceutical services for the masses.
During my work in the clinical pharmacy room, I insisted on taking part in the clinical rounds of neonatology department every day. On the one hand, I learned some clinical knowledge from medical staff; On the other hand, by consulting medical records, monitoring and auditing clinical medication, we can know the patient's condition and the whole process of medication in time. To provide doctors and nurses with information on drug selection, dosage, ways and methods and drug treatment services. In addition, actively cooperate with and successfully complete the inspection of "medical quality and special rectification of antibacterial drugs" by the Ministry of Health.
According to the provisions of the hospital prescription review system, organize outpatient prescription review. Combined with the computer center, the information module of prescription audit is designed and preliminarily completed to improve the efficiency of prescription audit. Over the past year, we have made special comments on outpatient and emergency prescriptions, prescriptions for pregnant women and children and antibacterial drugs every month. Analyze the evaluation results, and find and correct doctors' irrational drug use in time.
In the study, we should strengthen the study of basic theoretical knowledge of pharmacy and clinic, constantly enrich and update our own knowledge, actively read domestic and foreign literatures, understand and master the new academic trends of our major, master the basic theory, basic knowledge and basic operation skills of pharmacy, and use pharmaceutical professional knowledge to better guide clinical rational drug use. , actively participate in various academic activities of this major, attend provincial annual meeting 1 time, attend training courses and study classes several times irregularly, and publish conference papers 1 article. To undertake the teaching task of 1 pharmaceutical undergraduate graduation practice, so that students can successfully complete the internship task and write graduation thesis.
As a clinical pharmacist, I think what I have done is far from enough. Professionally, I should study harder and improve my professional quality. At work, I want to improve my communication and coordination ability, better communicate with clinicians and nurses, and improve patients' rational drug use. The beautiful xx is about to begin. I will make continuous efforts and breakthroughs, and strive to make my work by going up one flight of stairs, and make contributions to the development of rational drug use in our hospital.
Summary of pharmacists' personal professional and technical work 4 In July this year, I was very lucky to be approved by the hospital to study clinical pharmacy in a third-class hospital in Guangzhou, and I also cherish this rare opportunity (because the seniors in the department said that no one in our pharmacy department had ever gone out for further study! )。 In order to enter the study state faster, I asked my colleagues who had already gone to study about going to a third-class hospital in Guangzhou for further study before going. After learning that doctors in a third-class hospital in Guangzhou all use trade names in prescribing and prescribing, I collected all the instructions of antibiotics in our hospital, compared the trade names and generic names, and searched online for information about prescription comments and rational use of antibacterial drugs, so as not to know where to start after I went.
In the first few days, I was well integrated into the new working environment. Most of them are very young. If there are problems, we often discuss them together, find information together, and go out to attend clinical pharmacy classes or listen to expert lectures. Gradually, everyone got along well.
In this month's time, the first thing I came into contact with was the investigation of rational drug use in each ward in the first quarter. During the period, he was mainly responsible for the investigation of past cases of hernia, thyroid, breast, orthopedics and neurosurgery. These rational drug use evaluations are mainly aimed at the application of antibiotics during perioperative period. For each randomly selected case, it is necessary to fill in the questionnaire and the rational drug use evaluation of clinical pharmacists, and summarize and check the results and feed them back to the clinical doctor in charge. In doing this work, I found that their experience has several very desirable places:
(1) Their questionnaires and scoring forms are very standardized, including not only surgical departments, but also non-surgical departments;
(2) Each scoring item is also very detailed, and it is evaluated from many aspects, such as the selection of antibacterial drugs, the timing of drug use, the replacement of antibacterial drugs, the course of preventive drug use, and the combined use of antibiotics.
③ Searching the latest information of drugs on the Internet, combining the guiding principles of clinical use of antibacterial drugs and the clinical pathways of various diseases, and giving advice to doctors on rational drug use. I think these are all worth learning from the clinical pharmacy work in our hospital.
The other is to learn prescription review, rational drug use monitoring network report, vein configuration center workflow and system. This time, I commented on the prescriptions in July, and I sampled almost 200 prescriptions. Because there are templates, it is relatively easy to evaluate. However, through the comparison between their hospital and our hospital, we found some similarities and differences: the same is that rational use of antibiotics is the key content of prescription review; The difference is that the specific items contained in the prescription comment sheet are different from those in the prescription analysis summary. There is no variety number and generic name of essential drugs in our hospital.
Summary of pharmacists' personal professional and technical work 5 Looking back on the working process of xx years, I have always asked myself to be lenient with others and strict with myself. At work, I require myself to have professional quality and the spirit of earnest study and continuous progress. The following is a summary of the work in xx years:
Ideologically, I strictly demand myself with the purpose of "serving the people", practice the purpose of "taking patients as the center and medical service as the core" in our hospital, and be diligent, earnest and enterprising.
In my work, I sample the prescriptions filed in our hospital every month, and randomly select more than 3,600 prescriptions for comment and analysis, so as to improve the doctors' level of rational drug use. Regularly enter each ward to collect, sort out and analyze adverse drug reactions, and report them to the National Adverse Drug Reaction Center after analyzing and evaluating the adverse drug reactions. Our hospital reported more than 40 cases of adverse drug reactions in 20xx, and completed the tasks assigned by the Food and Drug Administration. More than 400 medical records in 20xx years were randomly selected to analyze the rational drug use in medical records, especially to evaluate the rational use of antibiotics, and actively communicate with clinicians about irrational drug use. Enter the internal medicine ward and be checked by clinical pharmacists. The internal medicine ward is mainly composed of patients with cardiovascular and cerebrovascular diseases, and 36 medical calendars are written for severe patients in 20xx. Participate in the consultation of critically ill patients and emergency patients, and assist clinicians to improve the treatment effect. Our hospital implements the consultation system of clinical pharmacists, and gives positive answers to questions raised by doctors, nurses and patients. If you can't give an answer at that time, make records in time, consult relevant experts or consult materials afterwards to give a satisfactory answer as far as possible, and make detailed records of key consultations or typical questions. Periodically compile Drug News, and compile 4 copies of Drug News every 20xx years, so as to inform our hospital of specific drug affairs, analyze and evaluate irrational drug use in medical records and prescriptions, improve the level of rational drug use, and provide the latest drug information and trends for clinic. Compiling the drug list of our hospital to provide convenience for clinicians.
As a clinical pharmacist, I think what I have done is far from enough. Professionally, I should study harder and improve my professional quality. At work, I want to improve my communication and coordination ability, better communicate with clinicians and nurses, and improve patients' rational drug use. The beautiful 20xx is about to begin, and I will make continuous efforts and breakthroughs to make my work by going up one flight of stairs and contribute to the development of rational drug use in our hospital.
Summary of pharmacists' personal professional and technical work In the past 20xx years, with the help of leaders and colleagues, Chinese pharmacy has successfully completed all tasks assigned by leaders. First of all, summarize the work in the past year. If there is anything wrong, please criticize and correct me.
1, pay attention to self-cultivation and do a good job in patient service.
In the past year, I have provided patients with safe and effective pharmaceutical services in a responsible manner, and served patients wholeheartedly on the basis of doing my job well. When patients need us to wait for a long time to pay for work, we should wait patiently for patients to queue up to pay, and prepare prescriptions for patients every time. Young patients don't know how to fry Chinese medicine for the first time, and when they repeatedly ask how to use it, they patiently explain it to them over and over again. When the patient can't bring his own medicine because of too many prescriptions, provide the contact number of the postman to contact him. I deeply understand that doing my job well, worrying for patients, being responsible for patients, serving patients well and satisfying patients are what I can and should do.
2. Further strengthen the significance of learning.
In order to further improve my professional knowledge and skills and prepare for next year's supervisor Kaus, I basically pick up professional books to review after work every day. I hope that through continuous study, accumulated experience, and through my own efforts, I have strong working ability and can calmly receive patient consultation. After this year's continuous study, my organizational management ability, comprehensive analysis ability and coordination ability have been greatly improved.
3. Be active and responsible for your work.
Have great enthusiasm for work, and can work overtime to serve patients regardless of personal rest time on the days when patients are concentrated every week. We should take the initiative in our work, and in the relatively free time, we should drive other colleagues in the department to fill the medicine barrels and prepare the Chinese medicine fried the next day in advance to prepare for the next day's work.
4. Quality and quantity of workload.
With the rapid development of the new hospital, the workload of Chinese pharmacy has also increased rapidly compared with last year. In the face of more and more patients, I can bear hardships and stand hard work. Under the condition of ensuring the quality of drug preparation, I have doubled my workload and have no complaints all year round, and successfully completed my job. Because in the activities of improving the service quality in the hospital, I learned a lot, learned how to communicate with patients, and integrated theory with practice, which also greatly improved the service quality.
5. Personal integrity.
Politically, we should be able to consciously implement the lines, principles and policies formulated by the party and the state, and have the spirit of serving patients wholeheartedly. Can abide by the law, abide by professional ethics and social ethics, and conscientiously fulfill the requirements of the Health Planning Commission. If you don't accept red envelopes, you won't arrange pharmaceutical companies. At the same time, I also actively learn advanced deeds, tell my colleagues about some recent advanced individuals, and share some personal moral experiences with my colleagues.
Summing up the work of the year, although some progress and achievements have been made, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect, which needs to be improved in future work. In the new year, we should study our professional knowledge more seriously and provide better pharmaceutical services for patients.
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