Detail management is an enterprise management concept originated from developed countries. The following is what I sorted out. Interested parents can come and have a look!

On the Fine Management of Xi Metro Operation

Abstract: Fine management is an enterprise management concept originated from developed countries. This paper discusses and analyzes the importance and necessity of implementing fine management in Xi subway operation, as well as the main contents and working measures of implementing fine management, which provides reference for enterprises to implement fine management and realize sound, fast, healthy and sustainable development.

Keywords: refined management; Xi subway operation; Keep improving; Core concepts; Management standard system document ID: a

China Library Classification. : U23 1 Item code:1009-2374 * * 2015 * *15-087-02doi:10.6438+038.

1 Overview of refined management

Fine management is an enterprise management concept from developed countries. It is a refinement of social division of labor, a management technology and method based on conventional management, and its main goal is to minimize the resources occupied by management and reduce management costs. Through meticulous and systematic rules, using standardized, stylized and informational means, all units of organizational management can be implemented accurately, cooperatively, efficiently and continuously.

Fine management is the norm of "time, space and quality" put forward for all aspects of production and operation. This specification is the process control of the whole process, that is, every link and every working procedure in the production and operation process should be under controlled management.

The refinement of enterprise management mainly focuses on technical aspects and details, which is reflected in every link of workflow, including work plan design, personnel arrangement, implementation and assessment. Through the refined design of business processes, each workflow forms a closely connected management closed loop, which enables employees to understand their work objectives more clearly and improve work efficiency more effectively. This requires us to pay attention to the balanced consideration and resource allocation of human, financial, material, technology, capital and other factors when formulating various work standards and workflow, and promote the overall work efficiency through careful research.

Necessity of fine management in 2 Xi subway operation branch

Xi Metro Operation Branch was formally established on June 20 10. Since the preparatory period of operation, the operation branch has established a standard system in organizational structure, post responsibilities, rules and regulations, production organization, enterprise operation and so on. After more than two years of continuous exploration and improvement in the preparation and operation of Line 2, the system, flow and procedure of enterprise management and production organization tend to be perfect, and the operation is stable and orderly. In 20 13 years, faced with the smooth opening of 1 line, the safe operation and high-quality service of Line 2, and the transformation of Xi subway network operation management mode, how to further improve the management level of operating branches, improve efficiency, reduce failures, reduce costs, meet the needs of the new stage of operation development, ensure the realization of task objectives, strengthen the establishment and standardization of operation management system, and comprehensively implement refined management has become. Based on this, the management decision-making layer of the operation branch unified its thinking, and at the end of 20 12, it was clearly put forward that 20 13 was the year of branch management improvement, and it took two years to comprehensively carry out refined management. Combined with the construction of eight basic management systems: production * * * service * * * * management system, safety management system, technical management system, training management system, performance management system, operation * * * material * * system, emergency support system and ideological and political support system, the production organization and operation management of the branch company are fully refined, forming orderly production, safe and controllable, technological progress, improved service and efficient management.

Guiding ideology of meticulous management of 3 Xi subway operation

Guided by the spirit of the Party, with the goal of ensuring the safe operation of the network and high-quality service, combined with the construction of eight systems, scientific and appropriate management tools and methods are used to implement "precision, accuracy, fineness and strictness" in all aspects of operation management, and a top-down and comprehensive coverage of refined management standard system is established, which runs through the whole operation management, forming orderly production, safe and controllable, technological progress and service improvement.

The purpose of fine management of 4 Xi subway operation

The purpose of implementing refined management is to form a set of systematic, accurate, meticulous and quantitative management standard system on the basis of clear organizational strategy, standardized internal management and maximum resource benefit, to implement refined thinking in all aspects of work, to cultivate employees to establish a scientific attitude of pursuing Excellence, seeking truth and being pragmatic and striving for perfection, and to ensure the realization of refined management, refined service and refined equipment maintenance.

5 Xi 'an Metro Operation Refined Management Core Concept

The core concept can be summarized as four words: precision, accuracy, fineness and strictness. "Refinement" means striving for perfection and pursuing Excellence; "accurate" means accurate and punctual, and the information is accurate; "Refinement" means refined operation management; "Strict" means strict implementation and strict control.

Main contents and methods of the implementation of refined management of 6 Xi subway operation

6. 1 refine the task objectives

According to the annual task objectives of the branch, the department stages are decomposed and refined.

Target.

6.2 Improve the rules and regulations

Implementing refined management, standardizing and innovating management system is the foundation, and refining the post responsibilities of various departments and positions is the core of perfecting rules and regulations. In view of the phenomena such as buck passing, ineffective work execution and conflict in work interface, we require all departments to redefine and improve the job responsibilities of each post, including responsibilities, authority, work content and requirements. Branch-level rules and regulations, functional management led by enterprise development department and technical management led by technology department, and comprehensively complete the improvement and revision of existing rules and regulations.

6.3 Improve and optimize the workflow

Subdivide job responsibilities, clarify hierarchical positioning, and clarify powers and responsibilities; Divide each work item into posts, refine the workflow into executable unit workflows, define the specific tasks, responsibilities, nodes and positioning procedures of each workflow, and analyze, simplify, improve, integrate and optimize the workflow; Define the interface and authority between management levels, before and after the program. The functional departments mainly include the workflow of management and service functions, and the production department mainly includes the extended management functions, internal management and coordinated workflow defined by the rules and standards of the branch.

* * * Refine and optimize operating standards.

Unified norms, operating standards, quality standards, quantity standards, implementation standards, quality and quantity, time limit and efficiency, right and wrong must have a standard basis. Clarify and refine the responsibilities of each post and the standard process of each operation, and clarify the scope of operation, operators, operating conditions, operating environment, tools and materials, operating quality and timeliness, which is simple and clear, so that each operation link can be followed by rules and documented.

6.5 Detailed and quantitative evaluation and reward criteria

Based on job responsibilities, work processes and operating standards, we will refine and quantify evaluation and reward indicators, clarify evaluation procedures, and strictly evaluate processes to further improve the work efficiency and effectiveness of departments and individuals. We will gradually change the assessment indicators from the initial qualitative focus and quantitative supplement to quantitative focus and qualitative supplement, pay more attention to employees' specific behaviors and tasks, and expand the application of assessment results, reasonably guide employees' work behaviors and improve overall work efficiency.

6.6 Solidify and informatize the system, process and operation standard, and realize the information management of the system, process and operation standard.

Taking the comprehensive management information platform OA of branches as the carrier, the mature and perfect systems, processes and working standards are solidified into the OA system by means of informationization, so as to realize the standardization and credibility of the whole management work.

Interest.

6.7 Integrate various forms of display and publicity to form a normalized management corporate culture of continuous improvement and pursuit of Excellence.

In order to implement a rigid system, standardize people's behavior, strengthen the implementation of responsibilities, promote efficient and excellent execution, and gradually form a corporate culture of Excellence and pursuit of Excellence, so that refined management can be automatically reflected in the behavior of enterprises and employees.

"Great things in the world must be done in detail, and difficult things in the world must be done in essence." Everything in the world begins with small things, and everything in the world begins with precision requirements. It is not easy to do every simple thing well. Doing every ordinary thing well is extraordinary. Through refined management, increase value, produce effect, and strive to improve brand and efficiency.

refer to

[1] Sun Nianhuai. Refined management ⅲ: operation methods and strategies [M]. Beijing: Xinhua Publishing House, 2005.

[2] Lu. 58 keys to fine management [M]. Beijing: Machinery Industry Press, 2007.

[3] Wu Hansheng. Trinity, to achieve refined management of enterprises [J]. China manufacturing informatization, 2007, *** 1***.

About the author: Wan Ying * * 1983-* * *, female, from xi, Shaanxi, an economist in Xi Metro Operation Branch, with a master's degree. Her research direction is urban rail transit operation management.

Click the next page, and more >>& gt.