With the development of society, people's demand for information is growing. They are not only satisfied with traditional media such as books, newspapers and magazines, but also tend to be networked. I hope to know the changes around me and the development of the world anytime and anywhere. No matter which industry develops, it is inseparable from the support of network information. The same is true of the automobile maintenance industry, which needs its support in the allocation of resources, the arrangement of personnel and the mastery of customer information. So I wrote this article, hoping to get everyone's recognition of the importance of network information.

Keywords: China's current situation, information resources development needs, computer network development prospects.

First, the status quo of China automobile maintenance industry

In the traditional sense, the automobile maintenance industry in China has been in a primitive and backward state for a long time, and it is recognized as a dirty, tired and poor industry. This backwardness is manifested in many aspects such as technical level, personnel quality, equipment and management level. The backwardness of information resources is particularly prominent.

Usually, the query of automobile maintenance information mainly depends on traditional media (such as books, newspapers, magazines, etc. ), there are many weaknesses such as small amount of information, slow query speed and slow data update. Especially for foreign novelty cars after continuous opening, the lack of maintenance information has brought great difficulties to maintenance work. For an auto mechanic, it is impossible to keep all the maintenance information of thousands of cars in his mind, and modern information equipment is needed.

Second, the role of information resources

Information resources refer to the process of information production, distribution, dissemination (circulation) and consumption. In addition to the information content itself, it also includes information equipment, information personnel, information systems, information networks and so on.

Information can optimize production factors. Information can play a functional role by optimizing production quality, guiding the rational and effective allocation of production factors and promoting the orderly operation of productivity system, which is manifested in:

Through the interaction with the labor force, information increases the information content of other production factors, thus improving the quality level and utilization efficiency of the productivity system.

Through the interaction with the leadership, information leads to the optimal combination of production factors, thus improving productivity.

Through the interaction with production managers, information enhances the knowability and transparency of managers and management objects, thus improving the order of productivity system operation.

Information is a supplement to resources. Material, energy, manpower and capital constitute the basic resources of society, and the development of information plays a supplementary role in these basic resources, which are as follows:

Information can greatly save the use and consumption of various resources in social and economic activities.

With the use of intelligent robots, human resources have been supplemented and replaced.

Information can also replace funds, so that funds can serve social and economic construction more conveniently, quickly and effectively.

Information can also be sold directly to create wealth. Non-resources can be transformed into resources, and the input of corresponding information will produce value or increase value. Dull capital will become a profitable investment if it gets the information of capital demand.

Information can shorten the circulation time, thus creating wealth. The function of telegraph and telephone is to speed up information transmission, shorten the time of information flow, improve work efficiency, and thus achieve the purpose of creating wealth. There are many examples of shortening the circulation time through information and information technology, such as communication, telephone, fax, e-mail, online search, video conference and a series of advanced technologies and equipment, which shorten the information flow time from weekly and daily calculation to the current minute and second calculation, greatly accelerating the process of wealth appreciation.

Information can expand the value-added space and create wealth. Because information technology has strong radiation ability, modern information activities are carried out in a wider space, thus creating wealth. Therefore, with the continuous improvement of information technology, the value-added space of wealth is not only in a certain natural region or a certain country and region, but also extends to other countries and regions around the world.

Third, China automobile maintenance industry's demand for network information

This makes people's demand for automobile maintenance information increasingly strong. What can solve this problem is the emergence of professional automobile maintenance network, which completely breaks the limitation of information transmission in time and space. It can transmit the most comprehensive information to every corner of the world at the fastest speed.

Judging from the current situation of international automobile maintenance industry, technical data inquiry, fault detection and diagnosis, and technical personnel training have all started to be networked. Taking the automobile maintenance industry in the United States as an example, the management of maintenance information, the support of experts, the inquiry of online information and the purchase of automobile maintenance information have become the basic characteristics of the maintenance industry. However, the domestic automobile maintenance professional website has just started and needs to catch up with the international pace.

Another important function of the automobile maintenance network is that it can quickly provide supply and demand information of automobile parts, automobile maintenance testing equipment, automobile maintenance data and technology, management talents and so on, so that enterprise managers can obtain information in time and make correct choices and decisions. Online technical discussion and exchange not only improves the overall technical level of automobile maintenance technicians, but also provides a shortcut for the retraining of automobile maintenance technicians who need to constantly absorb new technologies and knowledge.

Fourth, take advantage of computer network technology.

The application of computer management system software and technology in modern automobile maintenance enterprises is also an application example of information resources and information technology in automobile maintenance industry. At present, automobile maintenance enterprises are facing a revolution. A large number of new automobile maintenance enterprises have been established, and the corresponding automobile maintenance service industry has expanded rapidly, and its scale has also become huge. So far, there are nearly 500,000 large and small maintenance enterprises in China. How to face the following challenges in the industry, improve the competitiveness of enterprises in the maintenance industry and improve the operating profit of enterprises has become the main problem faced by managers of modern automobile maintenance enterprises. The key to solve this problem mainly lies in two aspects: one is to improve the technical level of enterprises, and the other is to improve the management level of enterprises. Perfect management system, modern management methods, accurate management data analysis and the application of network in enterprise management are more important for a modern automobile maintenance enterprise.

It can be said that modern automobile maintenance enterprises have two remarkable characteristics: one is the application of advanced inspection and maintenance equipment and maintenance materials, and the other is the application of computer network and computer management. It is network information that leads automobile maintenance enterprises to modern management mode and mode. The root of enterprise development lies in people and management. "Service" will become the most important means of future competition. Good service includes maintenance service, pre-sales service and after-sales service. This kind of active service is to establish a stable customer relationship, which depends on the establishment and management of customer information and maintenance files. However, a large number of business data information can not be completed by manpower alone. Using computer network technology, establishing enterprise network database is the only way.

In fact, due to the complex business process and large amount of data in the automobile maintenance industry, it is often difficult to accurately count and analyze the maintenance, accessories, customer files, vehicle files, supervision of employees and departments, and business data of enterprises only by manpower. And the use of computer management, fast, short time, complete information, high efficiency. For example, if the monthly man-hour statistics of a maintenance enterprise with 100 people are calculated by hand, it takes 4 statisticians 1 day, and it takes only a few seconds to calculate by computer, which improves the efficiency by more than 1000 times.

Managers of maintenance enterprises can know the operation of the whole factory in time through computer management network system, so as to make overall arrangements for the work of all departments of the whole factory; Accurate and timely statistical statements reduce the possible mistakes caused by managers' subjective judgment, strengthen the enthusiasm of all employees, form a good corporate culture and enhance the cohesion of enterprises; It can make automobile maintenance enterprises completely change the working mode of manual workshop and achieve a qualitative leap, thus solving the huge customer data, maintenance records and chaotic inventory management as enterprise leaders every day and the numerous customer disputes and complicated affairs caused by it; Factory directors and managers can get rid of complicated overall arrangement, production scheduling and statistical reports to win more customers and bring more and better benefits; Standardized computerized management can improve the image of service factories in the eyes of customers. Customer and vehicle files under computer management have laid the foundation for long-term and flexible customer service; The dynamic tracking of vehicles and customers can let business departments know every detail of all vehicles and customers, and remind customers to repair, maintain and replace accessories at any time, which reflects the integrity of service; Chart analysis function can provide simple and intuitive query function for busy factory directors and managers; It can eliminate human errors in accounting; Respond to customers' inquiries quickly and reliably, and take up customers' precious time as little as possible; Improve work efficiency, rationally distribute parts and save manpower and material resources.

Five, China's automobile maintenance industry in the lack of network information application

First of all, the government's support policy is not strong, the capital investment is even insufficient, the capital is short, the investment is scattered, and the normal financing environment is imperfect, all of which hinder the application of information resources and learning technology in China's automobile maintenance industry. Most companies engaged in professional internet websites of automobile maintenance rely on their own funds, talents and technology development, and lack government policy support.

Secondly, many automobile maintenance enterprises do not use computers enough. A large part of the computers equipped by automobile maintenance enterprises are just vase-like furnishings, which have not really become productive forces. It can be said that due to the limited knowledge of factory directors and managers of many automobile maintenance enterprises, many automobile maintenance enterprises are even less interested in computers than many families. Computers have entered the family on a large scale, and even many primary school students can operate computers skillfully. However, in many automobile maintenance enterprises, there are still few computers, and many employees are still computer-illiterate, which is the sorrow of the automobile maintenance industry in China.

Moreover, because China's automobile maintenance industry has been in a primitive and backward state for a long time, the quality of personnel is generally low, and there is an instinctive mystery and fear of difficulties in the computer, Internet and information industries. It is difficult to learn computers, and it is also difficult to surf the Internet. Business leaders are more willing to invest money in factories, equipment and other hardware facilities, and little investment in computers and the Internet and training for employees in this area.

Finally, due to the long-term monopoly of China's telecommunications sector, high network fees and poor service have directly affected the computer application and Internet application of China's automobile maintenance industry.

The intransitive verb China's efforts in network information.

Although limited by various conditions, there are still a series of problems in the application of information resources in China's automobile maintenance industry. However, the wave of information industry is surging, which impacts all fields of the whole society irresistibly. This will naturally bring greater impetus to China's automobile maintenance industry in the new century. The application prospect of information resources in automobile maintenance industry will be very broad.

In the application of automobile maintenance professional network in automobile maintenance enterprises, automobile maintenance technicians can query imported automobile maintenance materials conveniently and quickly, quickly eliminate faults, reduce vehicle maintenance time and significantly improve production efficiency. This alone can save considerable economic income for enterprises.

With the rapid popularization of computers, a large number of talents who master the use of computers and the Internet will continue to enter automobile maintenance enterprises, injecting new blood and vitality into employees. Because of their high cultural quality, strong thirst for knowledge and strong sensitivity to new things, they have the need to master modern information technology from within the enterprise, which will further promote the application of information resources in the automobile maintenance industry.

It is imperative for modern maintenance enterprises to adopt computer management, and the time is ripe: the price of computer hardware has been reduced; The development and design of the software is more and more mature, and its functions are more and more suitable for the actual operation of maintenance enterprises. With some automobile graduates entering maintenance enterprises, they have laid a good talent foundation for computer management. The birth of remote communication technology has laid a solid foundation for after-sales maintenance of software.

Vii. Application prospect of network information in automobile maintenance industry

China has developed the modern information industry into a pillar industry of the country. The former Ministry of Posts and Telecommunications has been renamed the Ministry of Information Industry. Significant progress has been made in informatization construction, and information infrastructure has been continuously improved. Basically, a communication trunk network with optical cable as the main part and digital microwave and satellite communication as the auxiliary part has been built, and the technology has basically been digitized and program-controlled.

The information industry has made great progress. The information industry is still a new industry that is gradually forming in China, but after more than ten years of development, the overall strength has been continuously enhanced, and information technology and information service industry have made great progress. A number of large electronic backbone enterprises and enterprise groups with strong strength and market competitiveness have been formed. The information service industry has developed rapidly, the service scope has been continuously broadened, and the service level has been gradually improved. China's information service industry is developing towards computerization, digitization, networking and wired consulting information network.

The development and application of information technology have achieved initial results. In the development of information resources, China has established two national information systems, namely, economy, science and technology, statistics, banking, posts and telecommunications, electric power, railways, civil aviation, customs, meteorology, population and so on 12, and initially established a national public packet-switched data network.

Eight. Concluding remarks

Information economy is a "low energy consumption" economy. In the industrial economy, the growth of gross domestic product (GDP) is synchronized with the growth of energy and raw materials, while in the information economy, the energy consumption per unit GDP is decreasing. China is a country with poor natural resources per capita, especially energy. To do a good job in economic construction, we must speed up the development of the information industry. After entering the new century, the application prospect of network information in China automobile maintenance industry will be very broad. We should seize this rare opportunity to promote the overall improvement of technology and management of the entire automobile maintenance industry and make unremitting efforts to catch up with the advanced world level as soon as possible. If there is anything wrong with the above, please criticize and correct me.