You can't get a full refund when the meal arrives, but you can buy overtime insurance. If you work overtime, you will be paid. However, traffic jams and other links on the road may cause delivery delays.

Generally speaking, even if the user applies to cancel the order in the distribution work, the merchant will not easily agree. After all, if you agree to cancel the order, then the meal fee will definitely be refunded to the customer, and the merchant will naturally lose money.

But when it comes to the actual situation, then this is different. When the rider arrives downstairs, the customer cancels the order, so what is the reason for canceling the order?

If it is the reason for the rider's overtime delivery, then the responsibility is generally borne by the rider, and the expenses are paid by the rider to the merchant. As for whether the merchants want this compensation fee, it is a question for the merchants.