The secretary's job functions are as follows
(A) hinted at the role of employees
This role is mainly manifested in the process of leadership decision-making. First of all, secretaries need to do a good job of investigation and research in the preparation stage of decision-making, sort out relevant information and materials, and provide scientific and reliable basis for leadership decision-making; Secondly, in the process of selecting the implementation plan, the secretary can analyze and study according to the information and materials he has, and provide valuable materials, suggestions or plans for the leaders with his own experience; Finally, after the leader makes a decision, the secretary can also provide reference opinions or feedback information on how to implement the decision and how to deal with a series of new situations and problems in the implementation of the decision. In addition to making suggestions for leaders' decision-making, secretaries should also give full play to their intelligence and wisdom, and make suggestions for leaders in drafting documents, providing work plans, holding meetings, providing work suggestions, and comprehensively processing information.
(B) the role of the assistant
The role of secretaries as business assistants means that secretaries help leaders to do specific business work other than decision-making work, so that leaders have more time and energy to pay attention to major policies and issues and make scientific decision-making matters. The auxiliary function of secretarial work is mainly reflected in the following aspects: first, do a good job in daily document processing, meeting and file management; Second, do a good job in processing and screening document information; Third, do a good job in the temporary work assigned by the leaders; Fourth, do a good job in official contacts, letters and visits reception and leadership activities; Fifth, do a good job in leading some necessary life services. In addition, secretarial staff should also give full play to their initiative, actively do a good job in all aspects of service, and strive to become the right-hand man of the leadership.
(c) the role of the central hub
Every organ, organization, enterprise and institution has a command and management system. The secretarial department is in a central position in this system and plays an irreplaceable role as a central hub for other functional departments. Decisions and instructions of the leading collective or individual shall be communicated to the executive unit through secretarial work. Therefore, whether the secretary's work is sound and perfect, and whether its work runs freely, is directly related to whether the organ's work can run normally. Therefore, we must give full play to the role of the central hub of the secretarial work department and truly achieve "the upper situation is given and the lower situation is achieved".
(d) Overall coordination role
Overall coordination is an important content and function of secretarial work, which is mainly reflected in three aspects: First, it plays a coordinating role in leadership decision-making. Before decision-making, leaders often instruct secretaries to organize or cooperate with relevant departments to conduct research and demonstration on the issues to be decided; After making a decision, the secretarial staff should also cooperate with relevant departments to do a good job of information feedback, investigate the specific implementation of the decision by relevant execution units, and keep the work going smoothly. Second, for important problems that are difficult to solve in daily work, secretarial staff should also uphold the leadership thinking, coordinate the efforts of all parties, and quickly solve and implement them. Thirdly, in the daily writing, meeting and handling affairs, which links are contradictory, it is generally necessary for the secretary to coordinate the relationship with all parties in accordance with the instructions of the leader to promote the implementation of the decision.
(E) the role of the image window
In daily work and all kinds of communication, secretaries often need to appear on behalf of organs or leaders, such as internal and external contacts, business negotiations, letters and visits from the masses, welcoming and seeing off, etc. Writing letters to the outside world, organizing meetings and arranging official activities of leaders are all manifestations of the role of the secretary's image window in his work. Therefore, an organization's image, work characteristics, work style and the image of its leaders are closely related to the role of the image window of secretarial work. In their daily work and life, secretaries should resolutely resist the bureaucratic style and habits of "unable to get in, ugly face, ugly words and difficult things".
The nature and status of secretarial work determines that secretarial work is the main distribution center of all kinds of information in office work. Therefore, secretarial work has become an "information base" and a "database" that is convenient for leaders to work and work, and provides information consultation and services for leaders at any time. Therefore, secretaries often need to take the initiative to carry out investigation and research, collect and sort out all kinds of useful information in time, provide leaders with all kinds of dynamic information that they need to know and master, and do a good job in all kinds of assistance and services of leaders.
Introduction of secretary's work function
(1) Assistant function-assisting leaders in handling various affairs.
One of the important responsibilities of the secretariat department is to assist the leaders in handling various daily affairs and ensure that the leading organs and leading activities can operate efficiently. Business work is inevitable for any institution. For example, a large number of manuscripts used for official exchanges or meetings need to be written and processed by someone; Many problems in the work need to be solved by collecting information and investigating; There are many contradictions in the process of work promotion, which need to be coordinated by someone; There are also work such as receiving letters and visits, confidential information, transportation, answering the phone and being on duty, all of which require a lot of time and energy, but this is the basic work of the secretariat and the most frequent work content of the secretariat. Therefore, the secretariat department should do a good job for the leaders, let them get out of trivial daily office affairs and concentrate more time and energy on dealing with the overall situation or studying and solving major policy issues.
(B) Intelligent staff function-to help leaders make correct decisions.
In the new era, secretarial work should not only do routine work well, but also strengthen and give full play to the role of staff, strengthen information research, supervision and inspection, and provide effective services for leading scientific decision-making. The staff function of secretarial work is embodied in the process of dealing with all kinds of transactional work, especially in the process of investigation, information processing, official supervision and comprehensive coordination. The secretary needs to put forward work suggestions to the leaders in time to provide reference information and basis for decision-making, or answer relevant questions raised by the leaders to provide information services for the decision-making activities of the leading organs.
The role of staff and assistants in secretarial work is from the perspective of the integrity of secretarial work, which permeates and embodies in a large number of specific transactional workflows in which secretaries run papers, hold meetings and handle affairs for leaders. Without specific work, the functions of staff and assistant in secretarial work will become "castles in the air". Therefore, secretarial work needs to be a good staff assistant to the leader and do a solid job of serving the leader.
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