On the first day, it was early morning when we got off the bus, and it was still gray. Then we were taken to the dormitory by the management of the company. Hardly had we sat down when we heard a knock at the door. As soon as we opened the door, Manager Ge came in. I am very touched to hear that there are still people who care about us in this strange city. Manager Ge said, "I'll take you to the company to see the familiar environment later." When the next day arrived, intensive training began. I was very tired during training. Many students wanted to leave, but I finally gritted my teeth and endured it. After a week of training, I was introduced. The rigorous examination, written first, followed by practical exercises, finally ended around 6 pm. Everyone breathed a sigh of relief and thought they were finally liberated, but what was waiting for us was separation. April 28th is the day when everyone leaves.
And that's how I came to Yitian Store. When we first arrived at the store, Manager Tu arranged for the people in the store to show us around. I thought this was where I would work in the future. I thought to myself, I must work hard so that I won't live up to so many days of hard work. I attended the pre-class meeting at 5:30, and I felt quite good. After that, Director Zheng asked us to stay and arranged a master for us. That's right. May 1 day, officially started working with the master. At this time, my heart began to be at a loss. Why did I study international business at school, but why did I come out as a waiter? What about my efforts in school these two and a half years? I didn't understand it for a while, but the busy work left me no time to think about it. Later, I found that being a waiter was not that simple. During this period, I learned a lot of knowledge and theories that I couldn't learn at school.
The leaders are very caring and warm to us, and appreciate the hard work and happiness of the waiters in the catering industry. Sometimes it is very happy to satisfy the guests through their warm service at work. Sometimes, some grumpy guests will be scolded, although they will feel wronged, but sometimes they will think: life is only a few decades, why suppress themselves for such a trivial matter and make them unhappy? Take this as a routine and slowly digest it when you are full. Maybe you have a lot of things to do, too. Be self-disciplined. In fact, our work is in contact with different people and things every day, dealing with all kinds of people, which requires skill, courage and courage, as well as the speed of work and serious responsibility for things, which individuals should constantly improve in their daily work. If you are a waiter, you must do a good job in order to be worthy of the trust of your superiors and pay back.
After working for three months, I just passed the formal examination and am waiting for the result. If I pass the exam, I will take another step and surpass the people at the same starting point. This is an opportunity given to me by the company and the leaders. If I don't work hard and pay attention, maybe this opportunity belongs to others. So I am constantly trying to improve myself from my daily work, just like going up the stairs. You never know which step you can take without hard work. After passing the exam. Officially took over as a Commissioner and began to contact the dense numbers and products. For example, I need to know the price, taste, storage and daily sales of special products. I need to do statistics, how much each group sells every day, how much each person sells every day, and make its inventory. I need to make a summary every week. It summarizes the daily sales this week, as well as its cost and gross profit. After it is completed, it will be sent to the management company, and its monthly statement will be completed before the end of the month. And its ranking, which product sells best and which product sells worst. Do you want to cancel or not? When I first came into contact with these products, I felt very troublesome. I'm always worried that things will disappear, or that I made a mistake. All this is very careful, I can't make mistakes. If I make a mistake, I'll follow you every month. Slowly, I will get used to it, and I won't be afraid of this or that. It feels so simple. Everyone in the company says I learn fast.
Food and beverage training experience gains model essay II
Half a month of catering practice is over. Looking back on my internship in the catering department of Haohai Hotel, I feel that I have benefited a lot and learned a lot of knowledge that I can't learn in class and books. I have been trained in theoretical knowledge and responsibilities of various departments in Meilin Valley before. For those who have never been exposed to the catering industry, everything is so Emerson. Although I know how to do it, I haven't done it after all. Everything is just imagination. It can be said that I am eagerly looking forward to this day. I'm happy and scared. I'm glad I can finally get in touch with catering and meet customers. I'm afraid I don't know if I can be competent and handle the guests well.
After coming to Haohai, Mr. Gu introduced us to the development of the hotel, the various departments and staffing of the hotel, which made me want to know more about Haohai, how a four-star hotel serves and how this team created Haohai. Why is this hotel's business ability outstanding among many five-star hotels in Datong?
The food and beverage department consists of nine departments: Abalone Wing, Elegant Room, Banquet Hall, Breakfast Department, Hot Pot Hall, glutinous rice porridge, Bar, Food Delivery Department and Front Desk Reception. Nine of us are in different departments and rotate every two days. This will give us a more comprehensive understanding of the service and management of the entire catering industry, which is also the purpose of our coming here. From setting the table, folding the cloth, passing the food, serving the food, serving the food at dinner and withdrawing the table, we have all experienced it personally. At first, we felt that we had done badly and couldn't stand it. We are always a little clumsy in doing things. Slowly, the work started and went smoothly, but I think I can do better. All the staff were very enthusiastic about us, and they took pains to help me and told me the contents of the work, matters needing attention and working procedures. I gave my work experience to the other party without reservation, which made me feel the warmth of the team. At first, it was difficult to apply the theoretical knowledge learned before to practice. Through the guidance of the masters and the combination of theory and practice, customer service will be much easier after a period of time. After work, supervisors consult on the experience of managing employees, and all supervisors also answer questions.
I still have a lot to learn about catering. I want to learn to observe, do a good job of service, be careful, thoughtful and timely, understand the needs of guests, do a good job of personalized service to regular customers, understand their preferences, try my best to satisfy them, advance the service and make guests feel at home.
Half a month has passed. During this half a month, I feel that I have completely become a part of the hotel, and I have a deep affection for the hotel and a deep friendship with my colleagues who work together. In the big family of Haohai Hotel, we can feel the brotherhood of all departments in the big family helping each other. There is a song that sings "Love each other like a family", and the whole hotel is the closest family from top to bottom. Thanks to Haohai Hotel for giving me such an internship opportunity, which made me gain more knowledge and experience life. I sincerely hope that Haohai International Hotel will get better and better, and I also wish Meilin Valley a better tomorrow.
Food and beverage training experience gains model essay 3
On August 9, _ _ _, I came to Noreen Hotel for an internship. After all, it is the first time to contact the catering industry. When I face gorgeous restaurants and orderly work, I don't know what challenges I will face.
I remember when I first came, I asked Li Dan to take me to dinner. Sister Tao took me to see it. I always get her into trouble when Li Dan takes me to dinner. I remember when I was watching dinner, I turned the lid of the teapot upside down, but Li Dan couldn't get it out. When Li Dan found out, he was busy apologizing to the guests. Well, I'm all thumbs. I didn't help, but I helped. When I stared at the wedding banquet for the first time, I was too nervous to ask the guests' requirements. Later, Kayley Chung told me to relax and take the initiative to do it. The most important thing is diligence and flexibility. Later, every time a guest comes to dinner, I will take the initiative to provide warm and thoughtful service, greet each guest with the most sincere smile, and finally I will take the initiative to ask the guests' opinions. Just staring at the rice over and over again makes me more confident. Internship in a hotel will inevitably encounter some troubles, and all kinds of guests will encounter them. I think it depends on how I face it. I think I will definitely use a sincere heart to cross any bumps I encounter. During this internship, I learned a lot, such as table manners, dealing with guests, and how to face the different requirements of guests as a three-star waiter. In the process of ordering food, I learned something from watching the guests sit down and toast, and more importantly, interpersonal communication.
I was very happy during Noreen's internship. When I gave my guests a warm smile and heard their thanks, when I brought them tea and water, the guests showed a satisfied smile. When my service was praised and affirmed by the guests, a spring breeze blew in my heart, which made me very happy.
Through this internship, I learned a lot that I couldn't learn at school. This internship made me understand that life is not always smooth sailing, as long as you face each stop bravely. Looking back on the work here, it is more important to have a good attitude. This deficiency should be corrected in time in the future, and I will work hard in this direction in the following days.
Thank you for giving me this opportunity, and thank the foreman for teaching me, which has benefited me a lot.
Food and beverage training experience gains model essay 4
Three generations of gentlemen. Six months ago, I entered a job corresponding to my major as an intern. At that time, the teacher said to me: "Now that you have the dual identity of a student and an employee, you should always pay attention to your words and deeds! Remember the rules and regulations of the school and abide by the regulations of the enterprise! With confusion and fear, I came to the internship unit ~ Meizhou Dongpo Catering Enterprise Management Co., Ltd.! My post is a very ordinary waiter in Meizhou Dongpo Restaurant, and high-rise buildings have sprung up, so I don't reject this job! After three days of headquarters training, I was assigned to a small shop in Meizhou. Almost all of them are Sichuanese, so it is convenient for them to get familiar with and talk in Kan Kan in a short time!
What I come into contact with here is very different from that of school, which is very difficult for me as a novice. Fortunately, my major can provide me with considerable learning progress, and I quickly adapted to it, and I can also finish the work and learning tasks assigned by my superiors slowly and effectively as scheduled. I gradually mastered the organizational structure, personnel relations and enterprises! Culture, let me slowly begin to understand the market operation procedures of social enterprises!
I can learn a lot here every day. Now I think the thickest article is not in books, but in life. Finally understand the true meaning of "time flies, things are like new chess"! At school, under the protection of teachers, we can only take a flat road, climb steep mountains and cross dangerous beaches.
Practice is to practice learning, recharge yourself and keep pace with the times. Encountered difficulties, gained surprises, experienced failures and got satisfaction! As the core values of Meizhou people sum up, "I work, I am happy, I work, I gain."
I remember the bottleneck I encountered at work, because a glass of water was almost complained by the guests, I forgot to add drinks to pay the bill, because I accidentally ordered the wrong food, because of work pressure and my colleagues' emotions. Sometimes I feel at a loss when I see the angry expression of the guests, and my belief will be disintegrated at that moment. I once wanted to give up, but suddenly I remembered the sentence I repeated to myself, "You can give up the opportunity to learn, but your competitors won't!" Countless times, a heavy question mark hovered in my mind, struggling and tangled. Try to convince yourself to stand at the forefront of willpower and constantly improve and challenge yourself! Strive to be an excellent employee. Although my work is not comprehensive, I have done a good job. The biggest drawback is the slow speed. When some old employees look at two private rooms but look at three private rooms by themselves, there is already imbalance and complaint! But think about it, isn't it better to test your own strength?
Although I can't keep up with their progress, I firmly believe that diligence can make up for it Every day when my colleagues get off work, I spend more time working overtime, and the next day I am much faster than others, and I do it more carefully and perfectly than them!
Today, I am not who I used to be! Not so introverted and timid. But lively, cheerful, optimistic and positive! Practice a girl who is confident in the sunshine in everyone's eyes! During the six months of internship here, I was named "Smile Star" twice, which gave me great encouragement and further affirmed my future! Now I feel that dreams and hopes are not on paper!
The things used in the work are actually very simple, and a task can be completed like a set of formulas. Some people say that practice is the only criterion to prove the truth. Now I agree with this statement. I think learning has nothing to do with my national boundaries. As long as you learn to master it, you can touch the analogy …
Every case I have experienced will become the most precious wealth stored in my life. I am very grateful to the school for providing me with such a valuable internship opportunity, to the internship unit for providing me with this professional stage, and to the teachers who inculcate me, silently support me and care about me! Everyone's tomorrow will be more brilliant!
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