The fundamental purpose of establishing green rooms is to meet consumers' requirements for a clean, safe, healthy and comfortable living environment. 1. Hotel furniture and hotel room supplies provided to guests in the guest room are clean and free from stains.
2. Whether the guest room is safe, including the safety of guest room equipment, the safety of instruments and drinking water provided by the guest room, the reliability of safe and door lock, and fire safety.
3. The sanitary requirements of guest rooms mean that there is no virus, bacteria and other pollution in the guest rooms; The indoor air is fresh, without chemical pollution, and the oxygen content meets the requirements of human body.
4. The sanitary requirements of guest rooms refer to the humanized design and reasonable layout of guest room furniture, no noise interference in the room, good lighting and lighting, etc.
The equipment, facilities, energy and raw materials used to meet the above requirements are environmentally friendly. The establishment of green rooms is a systematic project. For most hotels, the establishment of green rooms is a long-term improvement process. Because the guest room has been formed, the decoration of the guest room is gradual. Hotels can set up genuine green rooms step by step.
1. Improve the cleanliness and hygiene level of guest rooms by strengthening management.
Cleanliness is the basic requirement of a guest room, but this requirement cannot be fully met. In the creation of green hotels, the requirements for washing and replacing cotton fabrics in guest rooms have been reduced due to the need of saving resources, but this cannot reduce the requirements for cleanliness and hygiene of cotton fabrics. When cotton fabric is washed in the laundry room, the washing equipment must run according to the original design requirements, and the operating parameters of the equipment cannot be changed without authorization for so-called energy saving or other purposes, which can not meet the washing requirements. After cleaning, the cotton fabric should be properly kept, and attention should be paid to the operation specifications when replacing it to avoid secondary pollution. Curtains, carpets, bed backs, round-backed chairs and other parts in guest rooms are planned to be cleaned, so they often become clean corners due to poor management. These parts have strong adsorption capacity for pathogens and other pollutants, which seriously affects the sanitary quality of guest rooms.
2. Strengthen maintenance and improve the running quality of guest room equipment and facilities.
The safety of guest room equipment and the reduction of noise pollution mainly depend on the good maintenance of guest room equipment and facilities. Equipment safety includes no leakage, no water leakage, no explosion, no damage, no falling, no tripping, no bumping into guests. The electronic door lock system and safe in the guest room are in good condition and effective to ensure the safety of guests' property. The noise of guest rooms mainly comes from the operation of guest room equipment, which is often caused by equipment installation defects or poor operation. Therefore, the maintenance of guest room equipment can improve the running quality of equipment. Maintenance work is related to hotel project management. Employees who use and operate the equipment can correctly use and carefully maintain the equipment, while employees in the engineering department have a high level of maintenance technology, and the operation of hotel equipment is relatively good, otherwise it is relatively poor.
3, the implementation of professional operation process
In order to improve the room environment, many hotels add green plants and ecological corners. The increase of these indoor decorations requires some specialized operation techniques, such as the maintenance of plants. Otherwise, these decorations will not only increase the comfort of the room, but also increase the pollution sources of the room. The management of non-smoking rooms also needs a similar specialization process. In practice, the hotel cannot prevent guests from smoking in non-smoking rooms. However, non-smoking rooms must be thoroughly cleaned before sale to remove the smell of smoke and provide good accommodation space for the next guest.
4. Improve the comfort of the room according to the demand of the tourism market.
The furniture selection and layout of guest rooms are aimed at the hotel's tourism market, not according to the preferences of hotel employees. Different guests have different requirements for the comfort of the room, so the layout of the room is different. Especially the comfort of the bed, lighting, the height of the desk and washstand, etc. , are closely related to the comfort of the guests.
5. Gradually improve the environmental protection of guest rooms in the overall decoration of the hotel.
Green rooms have considerable requirements in energy system, water system, heat system, wind system, waste system, sound system, light system, building materials system and greening system. The perfection of these systems is more difficult for established hotels, and can be gradually realized in the future system reform. The green room needs to be maintained after it is established, otherwise its environmental performance cannot be maintained. At the same time, the green room is a concept of development, and how to make the green room meet the requirements of development also needs to be maintained. The maintenance of green rooms mainly includes the following tasks:
1. Establish corresponding management system.
The management of green rooms is a systematic project, which needs an effective management system to ensure that the management system should include related responsibilities, management requirements and operational standard control mechanisms. Among them, the control mechanism is very important, because many operation processes have great influence on the work results, and the control of these processes is more important than the control of the results.
2. Establish relevant information systems.
In the management of green rooms, three information systems need to be established: one is about the guest's accommodation system, which is the guest's historical file; The second is the information system about greenhouse maintenance; The third is the foreign residence exchange system. Guest history file is the premise and foundation for green rooms to meet various requirements of guests, and maintenance information system is the basis for good maintenance and normal operation of equipment. The external information exchange system can ensure that the hotel can get relevant accommodation in time and make the green rooms meet the development requirements.