Selling insurance by telephone is actually a very annoying thing, but many people have to do this industry because of their livelihood. So I don't exclude this industry. Let me give you some advice. If you want to do a good job in telemarketing insurance, you must first master the following points.

Manage customers by ABC classification. Classify the level of customers. When calling a customer, according to the customer's attitude, if the customer has a good attitude, it will be divided into class A, followed by class B and class C. ..

The advantage of classified management is that it is conducive to secondary communication. You should also pay attention to your words when talking to customers. Sometimes customers may be impatient, but you should speak kindly, because you represent the image of the company.

Be sure to follow the corresponding time. Every customer may have different attitudes towards you at different times, so you should keep records and avoid calling him after work and after work. I don't know if he is busy when I call, so I have to give you the name of your company first. The biggest headache in sales insurance is that you have hung up on the other party before you speak. If such a customer belongs to Class C, there is no need to call him again. Because you call this number repeatedly, it is invalid. If you waste this time and cost, you can get more effective customers. Invalid customers here include empty number, shutdown and downtime.

When you make a phone call, you should also record and divide the temper of the customer in detail. By analyzing the customer's temper and context, you can roughly know whether this customer needs your insurance. It all depends on your own work experience. If you have been working for a certain period of time, these truths can be realized.