I read your questionnaire and filled it out carefully. I feel very good. In fact, online shopping has become a popular trend at present, and many young people choose online shopping in order to save time and be convenient and quick. However, as far as online shopping is concerned, there are still many problems to be solved. For example, the express delivery speed is not fast enough, sometimes it takes 4-5 days to arrive, the express delivery network coverage is incomplete, and most towns and remote areas cannot deliver express delivery; Online shopping platforms also have many loopholes, such as reputation issues. Some sellers consider not how to improve the service quality and choose high-quality goods, but how to improve their credibility by illegally exploiting loopholes. Therefore, the credibility of many online stores is not necessarily improved by the real transaction volume, which deceives consumers and misleads consumers, resulting in the mixed quality of online stores. I think these are all things that need to be solved at present. I hope you will take these into account when writing your thesis. The above views are only personal views and are for reference only!